Princess Nails

****WORST SERVICE EVER*****
I usually don’t veer away from my usual spot (the amazing MINT Nails on New Dorp Lane), but since I received a gift card as a Christmas gift I figured why not, right?
I showed up with my aunt and asked for two pedicures and a manicure. The owner (I am guessing?) sent me to pick a color, while she managed to sit my aunt down with a lady for her pedicure. She called me over to another lady, who she said was ready for me. I walked over to her with my nail color in hand. She started the water and ran off to a back room. I gestured «what happened» to the owner, and she responded «5 minutes.» 20 minutes passed, and I said, «what happened to 5 minutes?» She responded, «oh she doing a wax. Relax and enjoy.» Now 30 minutes into my arrival and no service done, I am beginning to get quite irritated. When I threatened to leave, she signaled to one of her Asian workers (who was only busy texting in her station) to assist me. She looks less than delighted to help. Firstly, she puts on gloves like my feet have God knows what on them?! I’m sitting next to my aunt who had a Mexican worker servicing her, and she was giving her a massage to envy. My Asian one barely buffed, barely filed, and slapped on lotion and a scaldingly hot towel on and called it a day. My aunt had been in the chair nearly 20 minutes before I started my pedicure, and I WAS FINISHED FIRST! She did my manicure too, with a slapdash manner. But she was REALLY quick to charge. I had a $ 25 gift card and $ 5 left over on another gift card. The girl takes it to her manager and she comes back and argues it’s $ 22 dollars not $ 25. Very dubious that someone would put $ 22 dollars on a gift card for x-​mas but it was so petty I was not going to argue. I had boots on and she did not offer to wrap my feet in plastic wrap. One of the Mexican ladies came over and checked on me and so graciously offered to assist me.
All in all: long story short: if you are ONLY getting a REGULAR mani, NOT GEL, NOT ACRYLLIC, don’t even bother asking for good service. You’re basically at the bottom of the totem pole because you’re service is cheap and not their money making strategy.
Also, if you’re not looking to get a fungus or some other nasty bug, I would steer CLEAR of this place.
They do have disposable plastic liners for the pedicure tubs, but they use the same scrubbing stones they used on other people, and they do not sterilize between people. Trust me, I observed other workers between clients. It’s disgusting. They rather protect their pretty little hands and screw their customer’s health and well-​being.
If you decide you want to try it. My best suggestion is always go with the Spanish-​speaking workers. They truly do work for their tip and will go above and beyond for it. (Their massages are amazing!)
This salon fails on so many fronts. I can not. Oh yes and it’s not visually pleasing either. it looks like a sweatshop for nails.

My daughter go for dancing next store I want to kill time .old nail polish .the girl did my feet very nasty unprofessional .very
MORE.

I (used) to love this place. My nails were always perfect and I’m very particular about them. I went on ⁹⁄₈ with a friend (who also goes all the time) to get the light concept fill in I always get there. I get my eyebrows done (which came out fine) and then the same woman starts on my nails. I have never had her do them before but have had a few different people do them so I didn’t question it. She grinds the gel off my first nail then asks if I had acrylics on. I told her no I did not and they are my real nails. She seemed unsure and as she’s doing the other nails she asks the same thing at least 5 more times. I kept telling her no they’re real. She had to stop in the middle of this for her 12:30 appointment that showed up. I didn’t mind I was in no rush and understand stuff happens. She finished and continues on me and made my nails so thin they were pretty much transparent. I know they need to do this to make the nail even to put the gel on. I had asked for a light concept but she went and started a normal gel manicure. Whatever the gel will make them at least strong enough and they’ll look okay for the wedding I have this weekend. How wrong I was. She did a terrible job. Like, really bad. Then got an attitude when I asked her to fix one nail and pretty much threw my hand at me. My right middle finger nail broke 15 minutes later when I got home. Uneven and sloppy and missing color in places. Polish all over my fingers and bleeding cuticles. I was really mad and paid and left. My friend whom I was with told me to go back in and complain so I did. I was told to come back the next day and talk to Kim. I went back ⁹⁄₉ and explained to her what happened and she tried to give me a run around and talked to me like I had no clue what I was talking about. I said I don’t want to get any one in trouble I just want my nails fixed. I said I did not want to pay all over again and that I’d pay a little extra just to get them fixed and she agreed. I usually pay $ 50 so assumed it would be only about $ 10 extra. All in all, my nails are now only half way decent and I had to pay an additional $ 40 (which she confidently never told me before I agreed) on top of the $ 40 I paid the day before because the first girl took the light concept gel totally off my nails when I never asked for her to do that and asked for a fill in like I always get and a full light concept is $ 80. I was so aggravated I didn’t even argue, paid, tipped the woman who did them (it’s not her fault) and left. My nails are still so thin from being buffed down a second time and still hurt a lot today. I will never be going back here again. I am a retail manager and know what good customer service is and what I received was not.

I am still in shock of the service I experienced here. I came in for uv gel tips and was given someone who just started to learn how to do it. After TWO hours and my nails all almost bleeding and looking TERRIBLE I had to pay $ 85 for it. I literally went home and cried. No one said hey, the price is 85 is that okay? I would have said hell no. If they would have at the least done a good job I wouldn’t have minded but this is just ridiculous. Oh, and they like to talk shit right in front of you in their language. Their receptionist is flat out rude always on her cell talking. Stay away, there are better places that won’t charge you crazy amounts and do a great job and appreciate your business.

Pros–
Great long hour pedicures!!!
Massage, Massage.
All the girls seem good to go to.
Cons–
Not a lot of nail colors.
Hard area to park at. Lot is also full and crammed.
Tips cash only!

I really enjoy coming to this salon. Unlike other local salons, this place is big and well ventilated. They have a great assortment of colors and they always take very good care of me. The salon is a comfortable and relaxing atmosphere. They have a parking which is always a great plus for me.

They were really nice and attentive… but I don’t feel like they did a good Job… I felt like they could of did my designs better… made my flowers looked like actually flowers… on well you live you learn …
The area is nice… very big space for a nail salon… About six pedicure stations and six nail stations… Ten people working here and one sits in the front counting money… There is a good amount of people getting there nails done here as well… People were kind and attentive… I like the atmosphere… The only thing is dislike was they didn’t do a solid job on my nails as they should of… Did paid like seventy five bucks excluding tips for them to look extremely pretty lol
There is parking lot and yes there is restrooms… The place does waxing and random ten minutes messages… You pretty much just have to ask about prices and everything… everything is pretty much unclear when it comes to how much is certain services… other then that enjoy your fabulous day !!

So far this place has been my pedicure spot for a while now and I love it! Sure it’s a little pricier, but it’s well worth it. The pedicures are excellent! I love that they really take their time massaging your legs and feet. I’ve dozed off on a few occasions. The place is very spacious and clean. The only down side is the parking. It can get really packed during the weekend and you might have to park the car out of the lot.

friendly staff, hardly ever a wait and always a good job done! the only place I get me nails done!

I recently went there for a mani pedi. The pedi was fine. However this was by far the worst manicure I have received in my life. The lady doing my nails tore my cuticles that 4 days later I am still in pain. Also the polish started coming off less than 24 hours after getting it on. Absolutely ridiculous. I also didnt really receive a hand massage or back massage after like most salons do.

I have literally been to most nail places on the island searching for the best pedicure and someone that consistently did my nails the way I wanted. I finally found the perfect combination about 2 years ago and never looked back. I go to Chris for light concept nails and she is the BEST!!! And I will go to anyone for a pedicure because they all do a good job. They massage your legs/​feet for a good 10 minutes sometimes more if they are not super busy. They have a dozen pedicure chairs and are fully staffed. Some say this place is a lil expensive but you get what you pay for! Highly recommended :)

I went once and never again. This place is expensive for a mediocre, rush job and it was filthy. Plus everyone is on top of each other due to the cramped layout. Not a relaxing experience at all. There are much better places on the island.

I came to try this place out because I was in the neighborhood and I seen the girl Tracey from Jerseylicious comes here and plus he reviews didn’t seem that bad neither.
They have a parking lot but it can get packed and tight due to the other businesses in the same lot.
When I walked in the owner Kim was really nice and the place is also nice and pretty big, hey have so many colors and especially gel colors which I love. The nail stations are close to one another but not that bad, the lady who did my nails was not friendly at all and had a serious face the whole time, she sits in the back by the waxing station and wears like elbow apron sleeves, no idea why, but I didn’t like her at all and I didn’t understand the painting of one nail each then UV and then opposite hand one nail. Anyways the lady who did my toes, I think it was her first time but she was so nice and did a really good job her name was Amy, she was sweet and I enjoyed my pedicure. I would come back to this place and get my nails done only by her and hopefully she can do my toes too. A gel manicure and french pedicure cost me $ 50, not too bad but I will go back if I am in the area.

Great experience! I got an OPI gel mani and regular pedi. No wait. Good job, average prices. I would definitely come back as they took their time and made me feel welcome. Besides, it’s near the mall.

I absolutely love coming here. There is hardly ever a wait because the place is fully staffed. The pedicures are so amazing. They use hot stones and really take their time making you feel comfortable and relaxed. I also love that they have 2 tvs and I can watch the Food Network or talk shows. The place is so clean and always smells nice. I always feel my business is appreciated and I love coming here.

Clean, pleasant staff, manicure $ 9. Walk in with short wait, if any wait at all. Parking is a pain, lot is small. Park at Trader Joes, right next door.

Great customer service. the owner Kim is so pleasant and always remembers your name, even if you haven’t been there in years.
Great pedicures that last almost one hour! I have been going to Bianca for years now. She is the sweetest girl and great at her job!

The actual space is beautifully decorated and comfortable.
The receptionist is very sweet. They accept walk-​ins and appointments.
The basic pedicure takes about 40 minutes because each girl really takes her time with you and massages you for about 10 minutes. They do a fantastic job. The chairs are electric massage chairs that have different options for massaging your back which enables you to really relax.
They have two large screen TVS for entertainment while you are getting pampered as well.
The manicurists are also very good and do their job well.
They are very sterile and clean and they use great products.
This place provides great service, relaxation and for a price that won’t stress you out.