Budget Plumbing Sewer & Drain Cleaning

Always late, even no showed two times. The woman on the phone is rude and unprofessional. Unfortunately my landlord picks them. The people who come out are questionable too. A little odd. Don’t call them. They are also American Air, same people.

We had a Sears 50 gallon water heater fail. We were lucky it was on a 12 year warrantee plan, BUT learned the warrantee does not include labor. In fact Sears charged us $ 79 for their man to diagnose that it was not fixable. After he obtained authorization for the new water heater, we got the shock that Sears was going to charge about $ 500 to install it with charges that includes a water drip pan for $ 59 that can be bought at Home Depot or Lowe’s for $ 18 and two flexible hoses with similar prices compared to local prices. Next Sears sent out their company plumber from Fremont (about 70 miles from us) who informed us we would have to pay them an additional $ 500 to install it, so now it’s up to about $ 1,000. That’s when we said, «Whoa, horsey, and called Sears to see if we could just pick up the water heater from our local Sears store to get a local plumber to install it. After they said yes, we began getting several bids. Budget Plumbing was the lowest by far… under $ 600 and that included picking up the water heater at no extra charge, installing it the same day we called, and going downtown to apply for the city permit. When the inspector came out to see the water heater, he passed it in two minutes, but told us a new regulation requires that we have smoke detectors installed in all bedrooms at the highest point at least 12 inches from the corner before he’d sign off on the permit completely. So I informed Budget Plumbing, who said this was a first for them, but they would return to install the smoke detectors. I bought three new ones with 10 year batteries and Mike and his associate from Budget Plumbing promptly got them installed at no extra charge to us. The city passed it promptly after that.
We are now huge fans of Budget Plumbing and will recommend them to all our friends and neighbors. They could not have done more to earn this 4 star customer rating from us!

I called Tuesday to schedule an appt. I was told by the rep to wait for a call back so she could fit me in their schedule. It’s now Friday, after 3 days of agonizing heat & 50 cold showers, i decided to call back, talked to the same rep but she had no recollection of my Tuesday call. She said give her 20 mins to «call her guy» to see if he could stop by today. It’s been 2hrs later. Maybe her guy fell down the toilet. Don’t waste time with these noobs.