American Post’N Parcel

I love coming here for all of my shipping needs. So much better than dealing with the post office. They are so lovely, always remember me and always make me feel welcomed and well taken care of. Worth the extra couple of bucks for amazing service with a smile.

Beware this business charges twice the price of UPS. I have now tried to use this place two times. Both times I went to the UPS store directly after to check pricing. These people have 100% markup on their UPS packages. If you want good shipping rates stay away from this business.

I’m shocked to see any negative reviews of the customer service here. I’ve been consistently treated with kindness, respect and efficiency and purposely go here for my shipping needs because it’s so much better than the post office or the UPS store. I think they’re wonderful. It is a little pricier, but worth it to not have to stand in a long line or receive the crappy, cranky service at the post office.

I’m quite surprised by the few grousy negative reviews. I’ve been using AmPost now for several years and find them priced fairly, especially considering their convenience and reliability. I suppose if you enjoy a 2 hour wait on a post office line, this might not be the place for you. The staff is always friendly, totally professional, and their location is right in the heart of Studio City. They’ve been taking very good care of me and my business for many years.

I have had nothing but excellent service here. I shipped a fragile vase to Newfoundland and several jars of jam to Africa and both packages were done up so well there wasn’t a chip or crack.
I ship a lot of things back east and international and I can’t imagine going to a post office with them. I never bring a box or stay to see how they insulate the package all I know is it gets there exactly the way it ought to. They also have great jewlery! I can’t go in without coming out with something fabulous. I’m always getting compliments on my earrings or rings and I have to laugh and say I got them at Anerican Post! I do wish they’d accept Amex but that’s Amex’s fault for their shoddy dealings with small businesses. Highly recommend them. (also had a post box there for a year… Smiling faces whenever I went to my box… always so nice)

If I could give this place 0 stars I would. I went there to get my resume printed out, as my printer gave up on me at the last minute. I saved my resume on a USB and they wouldnt open it because of «viruses». SO i emailed him my resume, and he printed it out. $ 2.88… DAFUQ!!! for one piece of paper? I like to support samll businesses but not when they are making a fool out of me. I needed to leave asap, so i paid and moved on with my life. DO NOT GO HERE. Terrible customer service from the guy in charge. The other man, caucasian man was very nice, so thank YOU. You deserved to not work with such a thief.

Wow, if I could give this place a negative I would. I agree with Al’s review, snide fits perfectly. If you want to throw your money away go here! They charged me $ 16.00 for a pack job (8oz package.) on a small box and wanted to charge $ 23.00 for shipping. Then he says snidely, that it won’t be there until the end of the week. Total attitude on this guy. I declined and decided to go to the post office down the street. I ended up paying less than $ 8.00 for two day delivery.

I have had several encounters with this place. Each of these times I was treated the same way. They talked down to me and were very snide. I was SHOCKED by the HIGH prices they charge. On two of those occasions I had some issues with items they shipped for me and was treated with indifference and disgust by the owner when I complained. He acts like they cannot make mistakes and is insulted if you ask about any problems. They are only nice to you if you spend money and say nothing about the service even if they fail to provide it.

Simply the best. Better than all the rest!
Great people. Know them for years.
Great service. Used them for years.
This is it!
Jon Polito

Love the British gent. I could listen to him talk all day long. Everyone was very nice and patient.

The most rude place I’ve been to, someone needs to look up the definition of CUSTOMER SERVICE. I went in just to get general estimates for a business I run. I understood he couldn’t get me exact prices and told him that. I was more there for general shipping costs, and comparing UPS versus FedEx versus Priority Mail prices. The main guy who seemed to be in charge was talking down to me and being very aggressive. Which was odd cause he wasn’t even the guy who asked if I needed help. The main guy (who has the gray hair) decided to take it upon himself to «help» me. Sadly there was another customer there as well watching the whole thing.
I told him I understood and walked out while he was still on his high horse. Not sure why he was such an ass, all I did was wait quietly and ask a simple question when asked if I needed help.
What he didn’t know is my business is very successful and the driving force is shipping my products. I recently moved to the neighborhood and wanted to find a new shipping place. I thought they would be great because I live very near to them. Oh well, he just lost out on a great new client. I only ship around 200 packages a month, and half of them are next day delivery to the east coast… um yea do the math on that! Apparently he didn’t want to either

Just stopped in here to send my sister a (belated — oops!) birthday present. SO incredibly nice and helpful. I was in and out very fast and had quite the pleasant conversation in the mean time. Highly recommended!

Quick and efficient! I haven’t been to many other shipping places around (although I did have an unpleasant encounter at UPS in Silverlake once).
This has been my go-​to since moving to Studio City. My packages always get sent out quickly and seem to make it to their destination with no problems.
There is a parking lot which is convenient; there is also nearby street parking if the lot is full.

Thank goodness for this place. Got completely blindsided by the UPS on Laurel, called to make sure the notary was in before coming, only to find out they weren’t… Used my Unilocal (thank you) to find American Post N Parcel. He was there when he said he would be — YAY, and professional and courteous. Could not be happier with my experience there and thankful that he was reliable!

Even though Studio City has changed allot-​one business still runs as a family business and treats costumers like family and that’s APP! They have many services to offer from Notary, mailboxes, and the best packing skills in the business. Keep small businesses alive, meet and support the APP family!

This is my go to shipping place. I always feel like I am given honest and helpful service. Most of the time I need a custom size box, or specific shipping instructions and the guy that works here always helps to get me the best option for the best price.
He fairly tells you your shipping choices between USPS, UPS, FED EX, etc. the pro and cons of each method and lets you make the choice best for yourself.
He is also very helpful, where you can call at a later time to check on your shipping status, and can also use his shipping address to receive packages.
I think in business honest customer service is a top priority and at this place you get it.
It is also a cute store, if you need to grab a piece of european jewelry, a candle or a simple card.

You can save a ton by shipping via the UPS website and then just dropping it off here. I found out the hard way but I was in a rush. Won’t be fooled again. Service is very friendly but that’s the best thing I can say. Felt so ripped off. There was a $ 15 difference in the quote I received from UPS’ website versus what they had quoted me. So for two packages that was a $ 30 difference! Even the USPS option was $ 5 more than what I had paid a couple of weeks prior at the post office for almost the same item.
This location is within walking distance for me but the parking lot often looks crowded except at odd hours.

I am always ALWAYS stressed out when I have to mail something.
Am I going to have to deal with these people?
Going to get dicked around?
American Post N Parcel is amazing.
The guys who work here are SO helpful, so honest, so professional.
I had 6 small boxes all going to the same place.
in 10 mins he had weighted them all, gotten me insurance, and told me it’d be cheaper to send them in 2 big boxes. I was happy as a lark walking out the door.
Even better! not too much later he called me to explain he could fit more products in 1 box than the other and sugguested instead of splitting the insurance down the middle i insure the bigger box with 100 $ more than the smaller since it held more.
these guys care.
I LOVE IT!

I needed to send a 6 pound box of cookies to our company warehouse in Lawrenceville, GA (30 045). (5.3 lbs — on AP&P’s scale — rounded up to 6 lbs.)
It had to be there by Friday so I needed it to go UPS 3 day select. The full list price on the UPS site for this shipping level was $ 29.70.
As someone who does a lot of shipping at work (1000+ packages a day, year-​round) I can tell you that the rates UPS publishes on their site are full list prices — with our discount and the volume we ship out, we pay about half of that published rate.
American Post N Parcel charged me DOUBLE the published rate — $ 62.05 — a 52% mark-​up over the LIST PRICE. If they’re like us — even back when we were small and only shipping a dozen packages a day, they probably pay close to $ 12 for 6 lbs. going from zips 91 602 to 30 045.
I was in a pinch and needed to ship the package immediately (otherwise I would have shipped it from my office) — so I guess that’s the price of convenience.
I would say that gouging customers like that is killing their repeat business/​customer loyalty — but I guess they get enough transactional walk-​in business to keep things going. Time will tell. One thing’s for sure — despite the fact that I now know they offer other convenient things, like notary service — I’ll never be going back. Such a shame, too — I practically live across the street.
The real kicker — had I just gone to the UPS website the day before it needed to ship I would have paid $ 29.70 and UPS would have picked it up from me for FREE. And if I ever need to ship something same-​day I’ll just find a UPS store — they would have charged me $ 29.70 as well. Lesson learned.

I’ve been going to American Post N Parcel for a couple of years now. The location is convenient for me which is great so I will sometimes send things out via FedEx from here. The people who work there are always really nice but every time I shipped something here I always somehow felt like I was being ripped off.
I understand that every business needs to make money so I didn’t mind paying what I assumed was a standard markup on shipping services. But every time I walked out the door, I couldn’t help but feel that I had been charged unfair rates. Today I confirmed those suspicions. I went in with a stack of documents to send overnight FedEx to New York. The documents fit in a regular flat envelope. They quoted me a price of $ 113. I knew that was absolutely ridiculous so I drove about a mile down the road to a similar place in North Hollywood. The exact same service cost me $ 40. I’m not sure if this is even legal or if FedEx regulates this sort of thing but beware that you are overpaying if you use this place for shipping services. I will not be using them again.