Grape Ave Self Storage

Three years ago upon starting a remodel of my house I searched for an appropriate self-​storage business in my area where I could store my stuff securely in a clean and convenient location. After inspecting a half a dozen other storage companies locations and their physical conditions, some abysmal, think rats, piles of dirt inside units, lack of any security other than a single padlock on an outside door, I chose Grape! In contrast, Grape Ave Self Storage was a huge standout in providing the services I was seeking: clean environment, gated, with multi-​level security and on-​site manager. When I first visited Grape Ave Storage I met Doug (the on-​site manager). He is extremely knowledgeable and helped me understand all the layers of service and security Grape Ave Storage provides its customers. However, it was Doug’s excellent ongoing service that kept me as a customer for 3 years. Grape’s security and service cannot be beat. Definitely check out Grape and talk to Doug before you decide!

EXCELLENT customer service… friendly help… I have used them for years and never had an issue.

A variety of interior and exterior storage sizes with very good access and very secure. We have had a very large unit for two years as we went through the sale of one house and remodel of another. The best thing about this business is Doug, the on site manager. He is always available, has great advice, and is exceedingly professional and courteous. It is obvious he cares about client service. Although we are finally ready to move everything out, if we need a unit in the future, this is the first place we will try, primarily because of Doug.

I saw the great reviews on this site and went to check out Grape Ave. storage.
First off, customer service is amazing. Real people who are truly interested in talking to you, helping you, and making sure your needs are met. The gal who helped me rent my storage unit was worried that they were all full, but she was able to verify they had one available and quickly processed me into their system. It took half an hour tops before I had a key to a spacious new storage unit at an affordable price.
Some of the great things about this place: it’s in a great neighborhood, it’s pretty darn secure, and accessing the unit is pretty convenient. They even have some basic hauling equipment you can use to move things in and out of a truck.
When I gave them my notice that I was vacating my unit they were great, it was overall great service and if you are shopping for a storage unit, I recommend this place wholeheartedly.

I had to suddenly move out of my apt back in April of this year, I called them up for availability and pricing, and thank gawd, there was only one unit available! As soon as I got there, I was greeted so warmly by the lovely lady (sorry, her name just completely slipped mind) that works Friday & Saturdays, and taken to the storage unit to have a look. Each unit is fully accessible, well lit and the trolleys are a life saver!
I just moved out of the storage unit yesterday, only because I lost my job, had I still be working, my stuff would’ve stayed there. Doug was just so empathetic, sympathetic and beyond fair when we discussed my move out terms. I will definitely recommend Grape Ave Storage to anyone in casual or business conversations.
Don’t second guess making your decision to use this facility!

I used them for six months. Doug was very helpful and above all had a great attitude. The unit was clean, reasonable to access, and well-​protected. There was nothing to complain about.

Was in need of a small storage box for about 6 months this year: grape ave came through. Always helpful and pleasant, all interactions friendly and professional.
Highly recommend.

Very clean storage units. Priced decently. The halls can get a bit confusing and I’ve taken a wrong turn more than once and gotten lost. :) Carts actually work here and aren’t old and wonky. There is an alarm that goes off if you open the door to your storage but haven’t keyed in, so there is an extra level of security here that most older places don’t have. Facility is monitored and climate controlled so you feel like your stuff is safe.

There’s really nothing more i can add that already hasn’t been said. Doug puts his customers first, is transparent and fair.
5 Stars… easily.

Doug is an angel.
One of life’s challenges came up a few years back and that experience could’ve been horrifying but I found this place and Doug. He was there with me from BEGINNING TO END took EVERYTHING into consideration. He was ALWAYS available to help. Incredible.
This business is well kept, clean, organized, safe, systematic but FLEXIBLE to accommodate for unpredictable events.

Having to store your cr*p is never fun but this place is as good as it gets. Doug, the guy in charge, is really good to work with. He helps you to pick the best unit possible (but be forewarned, they have a low vacancy rate) and works with you every step of the way. He actually encourages you to get rid of your stuff and move on. Well, it took me nearly 2 years and since I was storing some stuff that I needed regular access to, I was there a lot. It was always clean and neat and all the other tenants I met there were nice people. As far as storage goes, you will not find a better place.

Doug is the best — incredible customer service. He kept the office open for an extra two hours when I was later driving in than expected. Would use Grape Ave again in a heartbeat!

It has been a long time since I have had such excellent customer service. Doug is the best! He was very thorough over the phone with what the sizes and prices were for storage. He was just as thorough when I stopped by to see the facilities and the units. Doug showed me everything that could be available to us and never tried to talk us into anything we did not want. The units were clean and in a nice area, and although he was 100% full when I visited, I did not have to wait long for an open unit… in fact, something came up just 2 and a half hours later which was just the one I was looking for. So goes the storage market… you never know when something might go vacant! The facility was close to home, but I would drive out of my way to do business with Doug. Very friendly and professional. This has been one of the best transactions we have made. I am so glad we chose them!

Very clean and professional storage facility. Doug the manager is top notch. Very friendly and helpful. If the storage rates were just a little bit more reasonable this would be perfect. Still, I think the service and building are worth the extra money.

Awesome storage facility and fantastic help!

The best of the best! I was handled so well and felt like all of my belongings were always in the best of care. The people here are fantastic and their ability to work with the lessees is awesome.

Great location, fair price for a rental and the manager Doug is super nice, flexible and is always available if you have questions, concerns or problems. We have been renting for 6 months now and have had no problems.

Just had a 1 min phone call from this company and already I could tell they offer superior customer service. I called and told them I’ve never rented a storage place before and I wanted to know what they had to accommodate my stuff. The gentleman told me I can ask all the questions I wanted especially cause I’ve never rented one before and he could help. After listing my belongings, he said the smallest one he had was a 9×10 which is 2x more than what I needed and I would need about a 5×10. He also gave me a number to a near by storage company that could probably help me out too and he apologized for not being able to help me. Just this conversation alone showed me the kind of service this company provides =)

I highly recommend Grape Ave Storage — friendly staff; clean facility; great central Silicon Valley location; variety of unit sizes available; easy access; secure; safe. What more needs to be said?

This is a privately owned two story self storage center.
Office staff is professional, friendly and they run the business very efficiently.
Storage center is under video surveillance ²⁴⁄₇ and monitored during hours that office is staffed. I find this to be an added bit of security while on the premises by myself.
Electronic entry gate, keypad pass code required for entry.
Interior elevator is large and spacious.
Large flat bed push carts available for moving your things back and forth. No charge.
Interior is clean and well lit.
Compared to other storage locations in the surrounding area Grape Avenue Self Storage is higher priced but it is well worth it to me since it is fairly close to my residence.