Action Gator Tire

Worst Experience Ever. I visited Action Gator, as I had been a previous customer of Goodyear. I visited the beginning of March and found out they had new management. I took my car in because it was shaking and explained that to Brian the manager. I requested an oil change and an alignment. The mechanics placed my car up on the rack did a regular alignment. I left the shop and the car was still shaking. I called to inform Brian. He requested I bring my car back into the shop. They worked on my car putting it BACK on the lift and did a high speed alignment. My car was still shaking. I called back, Brian requested I bring the car back in and they placed my car back on the lift and informed me that my control arms were bad and tried to charge me an astronomical amount for control arms. Ultimately I returned to Action Gator three times in one week before going to another mechanic, who told me my car was shaking because I had a bubble in my tire. THREE times, action gator misdiagnosed my vehicle, and allowed me to leave the shop in a dangerous condition, risking my life. My tire could have blown at anytime causing a serious accident. I contacted action gator, the owner showed no remorse, and only offered me a refund on the alignment after I threatened to complain. I ultimately got two new tires from another shop. As of TODAY, my new tire has gone flight from… a BAD alignment, the alignment that I received from action gator! So I had to purchase two NEW tires, and an Alignment from another shop! ACTION GATOR RISKED MY LIFE, by allowing me to drive on a dangerous tire and ruined two new tires that I purchased by giving me a shotty alignment job! I WILL NEVER GO BACK TO ACTION GATOR, and I URGE EVERYONE ON HERE O NEVER GO TO THIS ACTION GATOR!!! they lack customer service and their mechanics are inept!

Caveat Emptor ! (let the buyer beware). Make sure you get the quote in writing and ask for the old parts. Check the fluids immediately after they claim they changed them. Have your wheels torqued in front of you. Make sure your vehicle is safe to drive after they get done.
Seriously. It’s costing me a fortune to redo the work they claim they did. I had to take it to a different shop after the wheel almost fell off. I don’t think they are a real Goodyear shop, just claiming to be.

They have a Goodyear sign, but they are not goodyear. Tried to cheat me by tacking on extra fees at the end. Changed my oil, but didn’t check or refill any of the fluids. I have been going to this place for years when it was Goodyear. Not ever again.

The managers are nice, the work is sloppy. I got 4 new tires and 2 days later had to take it to get 2 tires fixed because 2 of the stems were leaking.

This is one of the few service centers I’ve ever been to that is honest, does a great job, and doesn’t try to get more money out of you. They provide quick, efficient service and free rides in their van to and from your home and work if you don’t want to wait. The people are very nice and know what they’re doing. I’ve bought tires here with a warranty and they fix and replace them for free if you have a problem. The oil change is very reasonable and includes free tire rotation. I highly recommend this place, which I have never done for a service center.