Cranmore Carpet Cleaning

We had Cranmore clean our entire house, including carpet and tile. The carpet turned out amazing, and looked new in spots that I thought our dogs had damaged forever. However, there was no noticeable difference with our tile. Our tile is white, and dirty spots are very noticeable. They continue to be after the cleaning. Special attention was not given to corners or around toilets. We would recommend Cranmore for carpets, especially because it was affordable and staff was pleasant and punctual. But I would look elsewhere if you want clean tile floors.

We just had Cranmore out again for a carpet cleaning. Once again, fabulous job! Excellent customer service, very professional and a great job. They also changed our grout color a year ago and it looks just as good as it did the day they did it. I highly recommend this company!

After being blown off by another company that we scheduled to clean our carpets upon moving out of our rental, we thankfully found Cranmore. From the instant I called everything was flawless. Tiffany was so sweet and was able to get me scheduled on a last minutes notice for the day after Thanksgiving and Blake actually showed up early ready to clean! He was super nice, professional and cleaned our carpets so good they looked new. I am very impressed and fully intend on utilizing this company for our future needs! Save yourself the trouble of using Google and trying to find the cheapest place in town because not only is this company reliable and professional, they are beyond affordable for anyone on a budget!

They are fast, reliable and extremely professional. My technician was Jose — ask for him. He will explain what needs to be done and how he will clean it. He went room to room and showed me the nasty mess under a black light. He then got to work! Moved the furniture, cleaned the carpets and put it all back. He was quick, but thorough. I’ve had many carpets cleaned, but this was by far THE BEST. They gave me an estimate over the phone and kept it at that price! Usually I get up charged; not this time!’

Best experience from I believe Jose and great customer service. Always polite and professional. He also showed up early. I forgot to leave a rating but finally remembered to submit this. And very professional female when I made the appointment. :) #HappyCustomer

I had my carpets cleaned by them. They got me in quickly and I was able to schedule an appointment via Facebook. The guys arrived early and were very professional. They even shook my hand and introduced themselves upon arrival. I would definitely recommend them to a friend. I forgot to mention my carpets look great!

I really have nothing but great things to say about Cranmore Carpet cleaning. From Scheduling to completion, they had great customer service & even better quality of service. I have had them clean my carpets, as well as my couches. I recommend them to all my friends and have had nothing but rave reviews!

Completed our 2,100 square foot house in about 2 hours. Both carpet and tile/​grout are cleaner than they have ever looked.
They were extremely friendly and courteous. We will definitely have then clean our floors again when we need it.
They also can replace your carpet if you need it. I got quotes from multiple carpet companies and Cranmore was by far the cheapest.

I’ve used different companies throughout the years, but this year I decided to try and support our local economy in Surprise. I found Cranmore Carpet Cleaning by searching the web via Google and reading some of the reviews. I called the company, was greeted by Tiffany in a professional and helpful manner. We discussed my needs, scheduling and we were off.
1) I was having some area rugs cleaned and the office was helpful in meeting me at their office to drop off the carpets, which I appreciated, based on my busy schedule. This is where I first met Todd.
2) On the day of cleaning, Tiffany did call me ahead of time to let me know that Jose, the Technician would be running about 30 minutes behind schedule, but only because he had to pick up my area rugs to bring them out to the home.
3) Jose arrived at the appointed, presented himself in a friendly and professional manner. I showed him the areas that would be his focus and before he started he asked if I would be interested in demonstrating or providing a quote of tile cleaning. Why you may ask, I have a large area of tile in the home. I was actually glad because after the area rugs were removed from the tile floors, I noticed how dirty the main travel areas were. My only request was if it didn’t take too much time, let’s go ahead and spot clean an area and if they could bring the tile back to its original look or close, they would have my business. One thing to note, I have had another major company do the floors in the past and they did NOT come out no where near as well as they did with Cranmore.
Jose completed the work in the timeframe he noted, and I must say that I was very impressed. The furniture looking amazing and cleaned up very well, I have cats. The carpet looked like brand new and the tile floors, WOW!
For those of you local in Surprise, support your local business and these folks should be on your list. Forget those other knuckleheads that come in, tell you they are giving you 40 or 50% off as a loyal customer and then leave you feeling like you need a small loan to pay off the bill OR that your floors don’t look that much better than when you started.
I am definitely having Cranmore Carpet Cleaning come back, clean my tile floors and plenty of carpet in the remainder of the house to be worked on. Great folks, excellent customer service and a bright star in our community.

Cranmore cleaned our carpets yesterday and did a great job. Even though it wasn’t a huge job, Mr. Cranmore was very nice, and answered all my questions. We will definitely be using their services again in the future.

This is a good company, but I did not have the best experience. The people are super nice, I will say that upfront. I had one of the bothers come out for a estimate on my carpets. We have a new puppy who has destroyed them. The price was amazing, I would have used them time and time again, but there were some issues. First I scheduled the appointment, they were very flexible and I appreciated that. They recommended we stay off the carpets for 4 – 6 hours to ensure they are dry. This seemed like the perfect time to hit up a spring training game, then the carpets would be free to dry! I bought the tickets, we were ready to go… and no one shows up to clean the carpets. I waited about 15 minutes, thought maybe they were late… NOPE! They scheduled it on the wrong day… at this point I was furious. I spent all morning moving furniture and also spent an additional $ 80 on spring training tickets for no reason. The receptionist lady was VERY NICE! She got someone to come to the house in about 25 minutes. I did not expect any kind of discount, but this was an inconvenience. Ty cleaned our carpets and they looked amazing! I was so impressed!!! They remained clean for about 2 weeks… it has now been a little over a month and ALL THE STAINS HAVE RETURNED!!! He was very sure that they would not, so this is very disappointing…
After reading reviews were people were given a discount because someone was 5 – 10 minutes late is disappointing. For my appointment they were 45 minutes late, I wasted spring training tickets, and a month later I still have stains. I wish I could leave 5 stars and if my carpets still looked amazing like the first week or so, then I would. But this is not the case.

I have a 2 bedroom on the 3^rd floor. The guy who cleaned my apartment did an a outstanding job. The pricing was decent. I had no problems and would highly recommend this company.

I did a Unilocal search and, luckily, found Cranmore. (I’d originally contacted another company who didn’t even call me back.) But Cranmore had availability within my timeframe. They did arrive a few minutes late, but the receptionist called me prior and told me they were running a bit late and asked if that would be okay.
Jose was the technician — he did a very good job on my carpets. I received a 10% discount for mentioning Unilocal,and Jose gave me another 5% discount for being slightly late.
Overall I’m so pleased with this service and will definitely use Cranmore again.

We have been with Cranmore carpets for everything from carpets to tile now my car! At first I was using one of those $ 20 special coupons that came in the mail, then I would notice after about a week or two that all of the stains and dirt were coming right back up to the surface. I have three kids who do not understand take your shoes off and leave them at the door. Plus all of their friends!
Enter Cranmore carpets. As soon as I had them come out they went over everything. They were extremely thorough and would not leave until all of my questions were answered. Which again as a renter sometimes it feels like you’re living in your parents house, and at the end of your lease term every single dollar counts on your deposit. LOL! But with that being said, as a renter sometimes people before you have pets and I have a high allergy, so if there’s any leftover hair, stains or anything I’m going be feeling the effects of it.
Anyways back to the carpet cleaning they do an amazing job and I will only recommend them and nobody else. And even some people that have said they would rather use the $ 20 flyers of come back and tell me that they should’ve listen to me the first time that you definitely get what you pay for. Easily five stars and if I can give more I would to Cranmore carpets.

Wow, I can’t say enough good things about these guys. They came over for super friendly did a great job. After everything dried there was a few spots that were still there, so they came back out with no fuss. all cleaned up the spots with no extra charge to me how fantastic is that? Excellent, excellent, excellent!

Tiffany made our appointment and kept us up-​to-​date as to reconfirming it… Jose arrived on time, friendly, and informative… He was fast and THOROUGH… House looks great and smells great! We WILL be calling again and requesting Jose!!!

Great company, best cleaning, best customer service! Please do yourself a favor and support this local business! You won’t be disappointed!

We found them on Angie’s List and we were not disappointed. We had two huge area rugs that were extremely heavy, and they had dog stains all over them. I doubted the odor could be gotten rid of. The nice young man showed up, moved furniture out of the way, rolled up the carpet, and carried it out to the truck. I couldn’t believe it. Talk about a strong, and capable worker! The other rug was already rolled up and out in the carport.
He brought them back on schedule and did all the work again with putting the rug back. I think he said they had to clean the rugs twice. Whatever they did, I was so impressed how clean they got. Ty struck me as an honest person who wants to keep an excellent reputation for his business.
I highly recommend Cranmore Carpet Cleaning.

We called Cranmore on a Saturday and received a quote from Tiffany, who was extremely pleasant. She gave us a quote for a 4 area cleaning, including a special pet stain treatment for some stains in one of the bedrooms. She then informed us that they would be available to come out on Monday (Labor Day) to perform the work. Open on Labor Day?! Very nice. Their technician, Jose, was scheduled to arrive at 12:30 and was a couple minutes early. Jose was very pleasant and did a brief walkthrough. We expected a hard sell on upgrades, but after just a few suggestions, the estimate was spot on (no pun intended) to the estimate provided up front by Tiffany.
Work began and Jose was done in about 2 hours or so. A bit about our carpets: they are light cream colored, 14 years old and we have only had them professionally cleaned 2 or 3 times. No kids, a cat and a dog. The carpet has held well, but has a few spots, coffee spills, pet stains and dust outlines from moved furniture. Jose and Cranmore are NOT miracle workers and we didn’t expect our carpets to look brand new. Anyone with a carpet history like ours and thinks they will look new after a cleaning needs to have their heads examined. Be realistic people. However, we couldn’t be happier with how good they do look and feel. The stains are gone or have been greatly improved in both appearance and texture. They left us with a courtesy bottle of stain remover and some referral coupons to boot.
One of the best indicators as to the integrity of this company: we had opted for the ScotchGuard protectant and Jose had completed the cleaning without applying it. HE noticed the upgrade on the paperwork and told my wife he needed a few more moments to apply it. We wouldn’t have been the wiser. He could have left it off and we would have never known. Kudos to Cranmore for instilling integrity into their business plan and bigger kudos to Jose for executing with honesty.
Bottom line, from the moment we called to set the appointment to the moment we moved the furniture back in, our experience with Cranmore was nothing but top notch. We will be using them again and recommending them to family and friends.

Even though I do not use them for carpet cleaning I am going to use them to refresh my travertine floors. They helped me out after a poor carpet cleaning experience. Highly recommend. Excellent service.