Max Automotive

Most of the time when I need to get my car looked at, I am one to assume the technicians are scheming and manipulating the facts to get every penny out of me, but at Max Automotive, I truly felt the genuine care and concern for their customers. I first took my 1995 Chevy there as it was unable to pass the emissions test to get my vehicle registered in Arizona. After having the repairs quoted at $ 1500+ at corporate garages, I stumbled upon Max’s and was quoted less than half of what the other guys were telling me. They cut right to the chase and told me what I needed to pass through emissions without any frills or outrageous add-​ons which is exactly what I wanted. Not only was I overjoyed in the honest and affordable price, but they went above and beyond my expectations and actually took my vehicle back through emissions, waited for it to pass, and dropped it off for me at work so when left for the night I was able to drive off in my truck waiting for me in the parking lot as if I had driven it there myself. I am more than eager to always recommend Max Automotive to anyone that is having car troubles in the area. You guys have definitely set the standards so astronomically high for all of your competitors! Thanks for everything!

Excellent, clean shop! Honest work, honest prices. Owners are genuine, good people. Two other shops told me my 1988 Jag needed a brand new engine ($ 4-​$ 7K). Max Automotive found a grounding problem in an hour and I drove my car home the next day. They have done other major work on our Jag and on our Lincoln Navigator. We won’t take our cars anywhere else! Ask for Terry.

After going back to a shop I’ve trusted for the last couple years and getting no reassuring answers, I turned to Max automotive for a second and honest opinion. They explained in detail what the problem was and why I was having it. I expressed my concern and wanting to get it taken care of right away, but he assured me it didn’t need immediate attention. In fact, I could wait another 6 months! It put my mind at ease that they weren’t out to get my money, but rather keep me satisfied. They are by no means near where I live, but definitely worth the drive! Looks like I found my new shop :)

I took advantage of their $ 350 Flowmaster catback special for my new F-​150 4×4 V8. The increase in performance was noticeable and the sound is awesome. I was laughing all the way home, because I felt like a kid with a hot rod. The price is half what the kit will cost you most other places because they use the Flowmaster muffler, bulk tubing, and fabricate on site. As add added bonus, the hot rod sound irritates the heck out of my wife :) The workmanship looks very good, and they did it in less than an hour while I waited.

I was impressed by Max Automotive all the way around. I called Friday morning and Kathy told me to bring my car right in. I needed to have the a/​c checked. Terry was able to fix the issue and did not go to the most expensive fix right away. I was able to have the a/​c fixed for much less than anticipated. I was impressed by the whole team at Max and how they seemed as concerned about my car as I did. I would definitely recommend them to anyone and I will be going back to Max Automotive in the future.

I really like Max Automotive. I feel they are very fair and knowledgeable and can explain what is going on in terms I can understand. This is finally a mechanic I trust and send my family to!

I’ve been bringing my fleet vehicles here since my brother recommended the place a year ago.
Now, I recommend this place to everyone.
Terry and his team have gone above and beyond in accommodating me and my business. He does whatever it takes to fix the problem right, the first time!
This is an honest, ethical business and they deserve to be recognized. That’s why I trust them with my business and will continue to do business with them. Thank you Max Automotive.

I’ve never written a review but after reading so many in here I had to share. Just left Max Automotive and definitely will be returning for any future work. Brought my 2000 4runner in thinking it was going to be one expensive fix and turned out to be a simple fix saving me big time. So grateful for their honesty, knowledge, and time to explain what the fix was. Their were other vehicles in the bay and he pulled my truck right in and took a look at it and I was out in 10 min. Having an older vehicle I know their is some future work to be done and I will be at ease knowing I’m getting great work for an honest price at Max Automotive!

I need to give a big shout-​out to Max Automotive, they are getting another 5-​star Unilocal review from me. Took my 2004 Toyota Lexus in before I take a trip to California, a couple of oil leaks, check engine light and maintenance light on. When I came to pick up the car they tell me «no charge.» I’ve got to tell you I think I looked at them like they had grown two heads. I have never EVER taken my car in for a repair and been told «no charge.» They played it down like they had not really done that much to the car for them to charge me, but still, most places charge you just to bring the car in for diagnoses. This shop is the most trustworthy and honest place I have ever had the pleasure to frequent. Trust me, bring your vehicles to Max’s you won’t be sorry.

There is a reason this place has a 5 star rating. Very friendly, fast, and clean. Don’t hesitate to come here. Will be back again.

The owners Terry and his wife Kathy are first rate people and run a wonderful shop. I found this place through Unilocal almost a year ago and have taken my 2001 Toyota 4Runner there ever since. I would bring my vehicle across the entire valley to be honest for the customer service and thoroughness that Terry and Kathy provide. Terry has always spoken with me in detail about problems I’m having and potential issues that may come up in the future that he has has found. He will even go so far as to show me parts and areas under my vehicle that he is working on or has concern for so I can see what is going on. He is very good at what he does and extremely knowledgable. Their prices are more than reasonable and they will work with you on repairs if you are on a budget by fixing what needs repaired first and foremost and letting you know what you can get done at a later date. In this day and age it can be tough to find an absolutely honest, reliable, friendly shop that genuinely cares about their customers. Max Auto is certainly all of the above and more. Make sure and bring a treat for Max the shop dog when you go. Their sitting area is plenty comfy with couches and a nice flat screen and Max will be lounging around to keep you company if you desire. If your anywhere remotely close to the valley and need automotive services, this is the place to go in my honest opinion.

Made appointment to check brakes as making noise and Terry checked them for free and said they were fine, safe to drive and noise was from dirt getting into rotors. When he heard I had to drive 1800 miles next month, offered a free car inspection to make sure all was road worthy. Talk about friendly, honest service. Will make this my go to spot and tell all my friends. Hard to find but office talked me there when I got lost.

Love this place! Honest and went out of their way to help me. I’d recommend over and over. Max the dog is great and so are his people! Thank you so much. 5 stars all the way.

Five stars all around! Experienced, professional, trustworthy, dependable, friendly and most importantly HONEST. Max (the super cute brand ambassador) and his owners are GOOD people! It’s not always an easy pill to swallow when making repairs — big or small, but you know that you are getting the absolute best service with Terry. Just waiting for them to open a spot in the East Valley, until then I will gladly drive 40+ miles to have our cars serviced at Max’s.

Very professional polite and courteous. Kathy squeezed me in for a brake job and was even able to accommodate my time constraints. The work I requested was done on time and accurate to the price quote. Great service at a great price I’ve found my automotive service spot!

WOW! fast, friendly, and HONEST… didn’t try to take me for anything more or anything less!!!
I think this family is AMAZEBALLS!!! and

I love Max!
Max is the dog. The people that work there are pretty great, too!
Excellent, fast, efficient service, amazing customer care, knowledgeable, helpful, kind, courteous, these people earn their 5 stars and then some. This business shines. Any business owner could learn something from this guy.
I am a customer for life.
I have a 96 Toyota Tacoma with 280,000+ miles on it that no one is allowed to touch but them. And with their help I might get another 200,000 or so miles on it. I am also about to buy a new car and it will never see the shadow of another garage.
They are becoming more than just the mechanics that work on my vehicles. They are friends in the neighborhood. They can be your friends too.

They pulled my ECU codes for a check engine light today free of charge. In addition, they provided some advice on what to do, even though it meant they were not servicing the car.
I appreciate the help and honest approach! Nice to find a mechanic in Surprise I feel I can rely on.

I came to Max’s while visiting my family and friends, from California. I needed my oil changed and tire pressure checked. After talking with Terry, I explained that I had been neglectful of my recommended services and, after telling him what the dealership told me that I needed to have done (rip me off), he went straight to the computer and showed me exactly what I needed to have done for the mileage on my car. It was then I decided that I would have him do the service that was needed instead of the dealership in California. He was very straight-​forward, had reasonable prices and even gave me a list of future services and the mileage they were to be done at, so the dealership couldn’t mess with me. LOL!
The whole staff (his family) were super loving, friendly and made you feel like part of the family. Kathy gave me a ride and picked me up after the drop off/​finish of the service, and I had a great time yapping with her:)
The best part of the trip to Max’s? Duh… Max. He is such an awesome dog!!! I bonded with him and we were best friends in no time flat!
I’ll be back for my future services– it gives me an excuse to visit more often:)
Thanks guys!!!

I just moved to Surprise and I needed a 90,000 mile service done. I tried to call one place that «specializes in Toyotas» in Phoenix that had some good reviews and I even emailed them, but they never replied back. I decided to check out somewhere closer to my house and Maxs came up.
I called them up and they had an appointment available when I needed one. I took my car in and left it there because I had to run some errands with a Uhaul. Anyways…
I had a great experience! Terry was awesome and got my car taken care of. He even explained what was done, how he did it, what was recommended for down the road etc. Most places will either try to gouge new customers, or fix it and get you on your way like you are just a number and not really care. This place was different. They were very personable and extremely nice and friendly. I found my «car guy» and will take my car to them for as long as I am in Arizona. Very reasonably priced for what they did, too. I miss my buddy Scott from Toyota in Santee, but I feel good knowing that Terry and the Max Auto crew is nearby me now!