The Village at West Point

Clearly the people who have negative things to say about this great community were either bad renters, bad neighbors or trashed the place. I have been here for over a year now and this place is not only beautiful, but it is very quiet as well. I heard from several neighbors who have been here for years that the previous management was horrible. I can say with 100% confidence that this is no longer the case. Jennifer and the guys are great. Friendly and helpful. I am in the office almost daily for packages and it has always been a pleasent experience for me and my daughter. As a single father of a very young girl (3), it is nice when I can relax and not have to worry about her safety. Keep up the great work.

My boyfriend moved in 3 years ago. Had troubles with the neighbors who were constantly making random complaints about him. The management told him that they would be willing to break the lease if he paid the fees. He paid them the fees he owed and moved out. Now, we’re trying to rent another apartment and found out they filed it under an eviction. We went there several times trying to ask them for proof and explain to them it was a broken lease… they refuse to listen. Won’t show us any paperwork and claim he owes them $ 1200 in cleaning charges. He only lived there 1 month and cleaned the apartment before he left. They’re liars and they’re frauds. Do not rent with them!

I first moved to the Village in December of 2013 when it was under different management. The management at the time was not the best and I had issues from the very start. I felt like they didn’t care about me as a person, or my needs and comfort. I was not impressed with the former management.
The new Management came in around July of 2014 and I could not be happier with her wonderful people skills. Jennifer is truly a down to earth person who genuinely cares about the overall wellness of the apartment community. She is excellent, she is fair, she is honest, she is charming, she is easy to talk to and is willing to do whatever she can within her power to make your stay wonderful and comfortable. I am very impressed by everything that she has done for me and my family. I am sad that I may no longer be able to live in the complex because of the price, but that is not within her control.
I would recomend this place to anyone who can afford it and is looking for somewhere in the heart of Surprise. Jennifer is awesome, and I feel grateful to have met her and been able to get to know her a little bit. She is a realistic down to earth person who has compassion. We need more apartment managers like her in the world. Keep up the great work!
Sincerely Anisa Hansen

Worst place in America to live!