I love this store! First of all, they have an assessment system, which is wonderful if you’re beginning your journey to find the right shoe. Even better, they don’t push it on you. I did it once a couple years ago, but since then, through some trial and error, I have learned exactly what I need in terms of what’s comfortable and what does and does not lead to injury. So when I come in and say«I generally know what I am looking for,» they believe you and start listening. The employees are friendly and seem to have a genuine interest in shoes and in getting you into the right pair. I have feet that are wide in a really weird place, and they are really tough to accommodate. We had probably ten pair of shoes strewn everywhere, but not once did I feel like I was being a nuisance. They were willing to take all the time I needed to get it right. Employees seem to love what they do, and it has a big impact on the customer experience. BPRC will always be my go-to!
Kenia M.
Rating des Ortes: 5 Suwanee, GA
This store and its staff can not only get you into a shoe but get you out and running properly! Don’t expect employees to push you in any sales here. This is for sure the best retail store you will ever find. Keep up the great work!
Amanda A.
Rating des Ortes: 5 Flowery Branch, GA
This place is wonderful! I went in for a shoe fitting because I have recently developed plantar fasciitis and desperately needed something that fit my foot perfectly. No more«whatever is on sale and cute» for this gal. I went in with a budget of $ 100 – 150 but ended up buying a perfect pair of Merrell zero drops off the clearance shelf for $ 45! I was properly fitted and put on a treadmill where the salesperson analyzed my gait. Also looked at the shape of my foot and how I stand. I’ve been wearing the shoes he recommended for about 3 months now and I still LOVE them. I call them my magic shoes lol because they keep my feet from hurting like no others I’ve ever tried. The prices on some of the other gear is a bit overpriced compared to big box stores like Dicks and especially online.
Greg S.
Rating des Ortes: 5 Canton, GA
My wife was looking for a runner’s store that would help her select a pair of running shoes. She has plantar fasciitis and was looking for some help in treating it with a shoe and orthotics. We were very hesitant in going to a shoe store where most of the times you find teenagers as salesmen with very little knowledge about running or runners issues. When we first walked into the store, of course the first thing we saw were two teenage, early twenties young men working the store. We waited for a short time, while they helped other customers. We were then greeted by Brandon who walked up and introduced himself with a smile and politely asked if he could help us with anything. We explained what we were looking for and that my wife had plantar fasciitis. He told us that while he could fit us in a running shoe, that it wasn’t going to fix her plantar fasciitis. He then explained alternatives on what we could do to help treat it and the different orthotics he had that could help with it. After a great explanation he offered to do a runners assessment to make sure the running shoe she was using was the correct style. We found out that while one foot was balanced the other was mildly pronated and the shoes she was using was for overly pronated feet. So he then suggested we change the shoe style to a minor pronated shoe because he felt that the current shoe might be over correcting and helping to contribute to the plantar fasciitis. He then pulled three different brands and had her try on all three and do test jogs to see how she liked them. She was stuck between two brands, so he had her put one on one foot and the other on the other foot and try them out. Then he switched them up to make sure she felt the difference in both feet. She settled on a specific brand and then he had her test jog again. He felt that she was actually in a size that was probably a ½ size too small for running, so he got her a half size larger and she tested those again. To say he was thorough in his assessment was an understatement. My wife had gone to other runners stores where they had done assessments, but had never received the customer service that Brandon had supplied. After finding the perfect running shoe for her, we asked about her work shoes and how she should handle standing on her feet all day. He then walked us through a process of testing different orthotics for her other shoes and we picked out a set of Superfeet that she liked. While Brandon was walking her through all the different processes, I did a quick lookup of prices online to see what kind of markup the store had. I was very surprised to find that the prices in the store were the same prices I was finding online at other stores. So comparatively speaking, it looks like they have very little markup on their shoes or orthotics. I’ll be honest in that I rarely give out five stars as a review for anything, but I was so surprised with the customer service we received from Brandon that I would be hesitant to give him and this store anything but. I know that they now have a loyal customer in me and my family and I’ll be recommending them every chance I get.
Craig M.
Rating des Ortes: 5 Snellville, GA
Very knowledgeable and really take their time to find the perfect shoe for you. Great analysis technology — a treadmill to analyze gait as well. Prices were competitive, especially considering the amount of time spent with no up-sell and no shipping like many online sites. We will certainly return.
Joshua B.
Rating des Ortes: 5 Pensacola, FL
Excellent customer service and friendly folks! They gave me a running test and brought several shoes for me to test. Felt no pressure to buy. If you’re looking to get into running or already are, this is a great place to start. ;-)
Cristina B.
Rating des Ortes: 5 Duluth, GA
I’m training for a half marathon in April and needed to buy a good pair of running shoes. A friend of mine recommended that I check out big peach. I walked in and immediately was greeted by a customer service person. His name is Mike and he was awesome! He took his time to find the right shoe for me. I tried on about 6 different pairs of shoes, they let me run around as long as I wanted. I had specific questions about the shoes I was debating over and he was able to tell me the ins and outs of each of them. Very knowledgeable people and really helpful.
Joy B.
Rating des Ortes: 5 Gainesville, GA
My running partner and I were in need of new shoes and while we were both fitted at another store for our original shoes, we wanted to check out the fit process recommended to us by other runners at Big Peach. Their associate, Kristen, was very thorough and while the store was busy, she gave us her complete attention. The fit process was great, complete with video analysis of our pronation while running on a treadmill and more running inside in a «track» while Kristen observed us in neutral shoes and then again in recommended shoes. It turned out my running partner was in too stable of a shoe and I was wearing the right shoe for my style. Kristen brought out multiple brands of shoes and we even took test runs around outside wearing each of the shoes. It seemed like they really cared about getting us into the right pair of shoes. They have a good selection of other running accessories, clothing and energy supplements. They even let us run around wearing the hydration belts! Do yourself a favor and take the time to get fitted for proper shoes and replace them when needed. It really makes a big difference.
Emilia L.
Rating des Ortes: 5 Sandy Springs, GA
I visited Big Peach Running Company because I was going on a year running with Adidas shoes that I picked up for a discounted price at Nordstrom Rack. I was long overdue for properly fitting running shoes. Upon walking in, I was approached by Kristen, who immediately led me to a station with a foot sensor type thing and a treadmill. She had me stand on the foot sensor to determine my arch — did I have a low arch or high arch, or was I somewhere in between? She determined, based on the image that came up, that I was somewhere in between. She was also able to tell that I tend to lean more on my left foot, which made sense to me. I explained to her that I have had slight scoliosis for years, due to my right leg being ever so slightly longer. After my arch analysis, she brought out neutral shoes for me to wear to run on the treadmill. She asked what speed I would be comfortable at and started up the treadmill for me. I ran on it for only 10 – 15 seconds as they took video footage. She showed me footage of a runner with a more normal gait, and then an overpronator. Then I got to see my own footage, in slow-mo. SOCOOL! She commented that it looked like I was pronating a bit on my right foot, but it could be because my foot pointed slightly outward, so she suggested I run on the«track» in the store so she could see for herself. The track was just a strip of rubberized material at the front of the store designed to look like a mini-road. After I ran on the track, she determined I did not pronate and definitely needed just a neutral shoe. She then brought out several brands for me to try — Adidas, Brooks, Asics, New Balance. I was already wearing a pair of Nikes from the treadmill, so that was an option, too. She had me run on the track for each pair. She even offered for me to run outside, but I didn’t want to «ruin» brand-new shoes. For each shoe, she also tested the amount of room at the front of the shoe. I decided on a pair but asked if there were more color options. When I didn’t like the other color option they had, she brought out the catalog, where I did see a color I liked. She looked up the shoes and determined they were located at the storage facility and they would have them in the store in two days. Two days later, she called as promised. They had my shoes! I made my way to the store where they brought them out, I gave them a try, paid for them and was happily on my way. I feel confident in my choice of shoe, and was extremely happy with Big Peach’s fit process. Big Peach has a respectable selection of running clothes, though obviously not as extensive as other places, since it is a small store. I was amused to see a wall of running sustenance — jelly beans, gels, bars and various other snacks for runners to eat while on the road. They also had an impressive selection of running socks. Their website also offers running classes/seminars for an additional fee. Pay this store a visit, no matter what level runner you are. Nothing is as important as properly fitting running shoes, and Big Peach knows their stuff!
Baxter S.
Rating des Ortes: 5 Norcross, GA
Kind of a small store, only really carries clothes, shoes, and stuff for running. So why the 5 stars? Because, HOLYCOW these guys know their stuff! They will not just sell you the best looking or most popular shoe, but really take the time to check out your natural running style and see what shoes work with you.(a treadmill and cameras let them do it and saw it with own eyes) If a shoe is a poor fit for you, or your stride, they’ll tell you, and then show you why. At least, they did for me and I saw them do that for another shopper while I was there.