Jo-Ann Fabric and Craft

I don’t know why I continue to subject myself to THIS Joann’s store. The customer service is always a hit or miss which ⁹⁄₁₀ is a MISS! This particular trip one of the associates, was very rude when I asked a question, then, when I got to the cutting counter she walked away! I didn’t see a manager in the store at any time. When I got to the cashier, she walked off too lol… She went to get some receipt paper, but, didn’t even acknowledge the fact that I was standing there, the gentleman working the other register was helpful and very polite, he also had to take the customer behind me. I think I’ll just take the ride out to the Brandon store, where the customer service 10 times better than here. You’d think for a smaller store it would be more personable… Nope!

Manager not helpful and doesn’t care about customers… for being a craft store– not many know about crafts!

This Joann’s is very nice and has a plethora of supplies for the avid crafter.
The store itself is fairly new and super clean. The bathrooms as well are on good shape. The staff are always cheery and friendly.
As for craft supplies they have a lot to choose from. Whether you planning on making a floral arrangement, painting, sewing or scrapbooking the supplies are endless. I must say this Joann had a stellar fabric supply and may different fabrics from my usual Joann store which was a nice treat!
I for sure will be back to shop next time I’m in the area!