R C Towing & Recovery

Horrific experience, even when approaching the situation knowing it was going to be rough. Dispatcher confirmed one price, in writing, show up and they request $ 50 more. With child and he wanted me to go find an atm prior to closing to get the extra money. After telling me to get the F out, I said no, not leaving without my car. He then proceeds to call the police, who after seeing the written communication were able to talk to the owners and have them honor the price. What a terrible use of our police force, but they did above and beyond in this situation. How did we devolve to lose human decency and rationalization. Again, expected the situation to be unpleasant, bury this was extreme and should not be tolerated in our community. We all need to earn a living, but this is stealing from hard working people.

Fradulent business. Unethical practices, Predatory towing practices. Jose the driver stole money out of my vehicle. Avoid at all costs. They have a bad BBB rating. White trash and low life scum running this company.

These people are committing mayor fraud with their business. They do not charge taxes or at least do not show them on their receipts. They also have toddlers in their office as seen from diapers and crib inside of the business. If they expect people to randomly poof money into their hands, then can for sure afford to hire a babysitter. Don’t hire them unless you stand for the previously stated.

The rudest company I have ever encountered. Wouldn’t let me get my medication out of my car without having to pay $ 50 extra. Physically assaulted my friend while at the towing place and left scratches all over the bottom of my car. EXTREMELY UNPROFESSIONAL LOW LIFE EMPLOYEES, who are not hesitant to swear at you and scare you. These people are literally lower than scum, even the dispatcher who works from home, all I could hear in the background the entire time was a crying baby.

Police called this company to tow my car after my wife got into an accident. After I went there to inspect the vehicle and get my things out of it I mentioned that I would need to take it a place to get the work done and they told me that they did body work there too. To avoid having to drive the car all over town I decided to go ahead and let them do it.
Long story short, they did an AWESOME job. They did not settle for substandard parts and replaced the entire front facia of my car, matching it with the color (red) PERFECTLY. They also replaced my tire with a brand new one, refusing the insurance company’s attempt to replace it with a used one, and they fixed my alignment for me too! When I picked up the car the interior was completely clean and the car basically looked brand new. I was amazed; MUCH better service than I was expecting from a small and independently-​owned place like this.
It did take almost two weeks for the work to be completed but I’m not even mad about that, since that was mostly the insurance company’s fault (they tried at first to cheat them on the cost of the estimate for repairs, but it all got worked out in the end) and I had a rental the whole time anyway.
Bottom line is that this is a great small business that I would strongly recommend, certainly if they happen to be the ones who tow your vehicle after an accident anyway. Alex and Reuben were both very courteous, congenial, honest and hard-​working men and they deserve credit for the excellent work they did. Some people have given them bad reviews because they can’t own up to the mistakes they made that resulted in their cars getting towed in the first place but you know what… too bad. You can’t please everyone. But they have certainly pleased me and I would come back here again in a heartbeat.