Rocky’s Chinese Food

Very poor delivery! Ordered a couple of times and it was mediocre… food wasn’t that great but decent enough because they offer delivery service. Last time I ordered however it took over 2 hours to get here… called back and argued with the lady about getting a discount on our order because it took so long. When they guy finally got here he argued with us and would not give us all our change back, so told him to give us our money back and take the food back. Once we went in the house the guy came back onto my porch and started screaming and making a scene and demanded we give him the menu’s back! Who does this?!

This place is a joke! One of my customers recomended this dive… cant account for some peoples taste buds! Food was garbage and the little kids working the counter… what??? So no… never went back… they’re still in business huh? Suprised if it is!

Very bad delivery service, took about an hour and a half to be delivered to my house when I live about five minutes away from the restaurant. Poor communication, completely messed up my order. I had to call back four times to make sure that they even placed my order. Not recommended at all.

Ordered a few things, repeated the order back to the extremely young sounding person on the phone… Boyfriend went to get it and when he got home, it was wrong. Instead of a Large Seafood Delight, I got a small Beef Fried Rice??? Called up the restaurant immediately and was told «No, that’s what you ordered». I said «No, I ordered vegetable fried rice and pork fried rice– both of those are here». Then she said hold on and I heard a bunch of arguing in the background… She gets back on the phone and mumbles something about «We can credit you $ 5.95 on your next order»… Um, No– make me my food. She said «No, we’ll credit you $ 5.95 towards that order». After a few choice words she agreed to put the $ 5.95 back on our card and I sent the boyfriend to the place by the house to get me Seafood Delight. We will never go back to Rocky’s again.

Very rude. We were stranded in Detroit so the airline put us in a hotel. Got the menu from the front desk and called only to be told that «delivery over.» No idea if she meant for tonight or forever. Hung up on me before I could even say anything else.

They a very dirty food is bad and they have children running front register to short change you for 6 very bad egg rolls u get 3 small sauce packs don’t waste your money!!!

The Chinese is the typical cheap fare that you will find in similar take-​out places. The service is OK, though often times I will either call or place a carry out order online and it seems like they don’t actually start making my food until I get there.
Recently we ordered delivery from here. We live about two miles away, so it’s really close. It took 1.5 hours before the food got to our door. The delivery driver called once about 40 minutes after we ordered asking what city we’re in (Um, same as you…). We gave detailed instructions but we didn’t feel confident in him finding the place. We called the restaurant and mentioned the call to them and gave them instructions as well. Fifteen minutes later we get another call from the driver. He’s still lost. Anyway, we got food eventually that had been sitting around forever. It was highly disappointing. We might still get carry out from here if we’re desperate, but we will never get delivery again.

Just got off the phone while trying to place an order. The man who answered was pretty rude on the phone («What do you want?»). He didn’t know the menu and when I said something about his tone and demeanor, he doubled down on the rudeness. I ended up not ordering and I never will again. Unacceptable. Zero stars if I could.

A decent Chinese place. Not my favorite, but close to my house and the food is a good amount for the price. I will say the staff is very short and borderline rude on the phone and in person… but if you over look that a decent meal.

Ordered my meal just fine but when I tried to give my credit card information over the phone I had to reread several times and was told it was incorrect every time, knowing it was correct. Due to the fact I had no cash I was unable to place my order. Had my fiancé call and he placed the same order, all was fine except for when he tried giving his info the person on the phone couldn’t understand his info either. Finally he got upset and asked if they could put someone on the phone that could speak english, he later told me that by the sound of it a child got on the phone but was the only one apparently that could place an order.

Horrible delivery service. I was called to confirm if one and a half hour delivery time is acceptable. I agreed upon that and ended up with close to a two hours delivery time.
Called the restaurant passed an hour and a half wait and was only given a response of «I don’t know» Oh, and my address is in the same zipcode and same city of the restaurant. This is outrageous!
Food isn’t even that good. No napkin or cutlery were given, at all.
If you want to starve to dead and then have mediocre food delivered to you, this is the place! And they charged you delivery fee too!
NEVER. AGAIN.

Good food for the money. Communication could be better when we place our order but that is ok it’s understandable. I would suggest they do online ordering or something that might help.
Overall this is a good carry out choice in the neighborhood so I’m happy

When you crave Chinese food with distinct, delicious flavors… Do NOT order from here. I ordered delivery, it took an hour to arrive. I splurged and ordered a variety of food specifically because I couldn’t decide what I wanted — sweet and sour pork, pu pu platter, wings, and egg drop soup. Had I known it was all going to taste the SAME (like old fry oil), I would have only ordered the wantons. The wantons and price earns them a single star from me. This meal left me wanting to order more food from a different place, just to appease my unsatisfied craving for (good ol’ Americanized) Chinese food.

i made an online order. They said my order never went into there system, but somehow i received a email confirmation. And if anybody knows these types of programs, you wouldn’t get a email confirmation a few minutes after putting the order in without them recieving the darm order. So after about a 45min wait i call to get an eta, they say above and then say, they will put my order through and will get my food to me in ³⁰⁄₄₅ min. 1hr 15min’s later i get my order, but somehow they didn’t even bother to look at the online order and sent the food. For bonus points they didn’t realize (again bother) that i was paying with card. So delivery guy is at my hotel door thinking I’m paying cash and then asks if I’m not if i’d call in and give my cc#. really??? (again look at the damn online order) And then when i open up the bag and guess what the rice (pretty important part of the meal, more like ½ the meal) IS MISSING!!! WTF??? At least the delivery driver was cool. I will not EVER be recommending this restaurant to anybody. And the food, the worst mongolian beef I’ve ever had and the crab rangoon, so overly fried that is was hard to bite into. And if I’m not mistaken, crab rangoon is supposed to have CRAB in it, not just damn cream cheese!!! 1 out of 6 had meat in it. (oh yeah i was that guy) And for being 2 damn hours late with my order you would thing one might toss in something small like a freaking free egg roll or a soda or something to try an apologize for there ROYAL «F» up.

I have been ordering from this place for years I liked the food allot when it first opened but as the years passed the quality of the food got worse and worse. I also have to say that I tip well even for carry out and I don’t look for recognition but I would like to be treated with respect at least. I have also had to wait longer then an hour at times for them to serve people who came in after I did. I also would like to point out that the girl who works the cash register is not very polite. I do have to say though that their service has been improving steadily and its not my last pick for a place to eat.

As a very frequent customer of this place (like @ least 1 or 2) times a week for well over a year and a half you would think that the service would get better or that the young daughter at the counter would have her manners towards customers especially ones they see on a regular basis butttt she still screws up the order even when you remind her what you need, she’s still rude and not personable. Now I take into account she is a kid and I can respect that to a point but if she’s working there at least be cordial to the customer… I will tell you this if it wasn’t for the fact I love their food (I always order chicken/​broccoli or chicken/​bean sprouts) I wouldn’t go back (just because of that young lady, who should not be working the hours she does anyway) but I let it slide in the name of good food

We order from Rocky’s all of the time and we’ve never had an issue. Our order is always right, ready in ten minutes, and good!
Just don’t have them deliver because that’s a disaster waiting to happen. I called to have them deliver to my workplace, told them to use the main entrance, and the guy ended up on the complete other side. I couldn’t really get through his accent on the phone and he straight out told me that he couldn’t read in English, so he couldn’t read the signs. When I finally found him, he was really sweet and apologetic, but unless you have only one entrance/​an easily accessible building, just don’t bother.

My daughter ordered food tonight. When it came it was not even half of the order. She called and they claimed the did not do the order wrong and refused to fix it. The order slip that came with it was written in Chinese so you could not even read it. The guy who took the order could not even understand what my daughter was telling him. I will never order from here again.