All County Community Property Management

If it were only possible to give zero stars. I was very appalled by how unprofessional and rude the staff at All County Management is. The office staff completely disregard the needs of their tenants and property owners, making them jump through hoops and creating inconveniences. Contacting this company with concerns or property issues is fruitless and a waste of time. They either do not reply in a timely manner or they do not reply at all. It’s very ironic that when dealing with them, the staff at the office act as if you’re ruining their day by asking for their assistance. I’m sorry that this is YOUR JOB. If you hate your job so much, please by all means go back to school and educate yourself on how to be better and how to treat people better. You’re not neurosurgeons or anything! Your job is NOT that difficult. This company should really implement respect and better customer service. It is very apparent that they really are only in it for the money. Please be very cautious in considering renting or managing your property through them ever.

This place is a JOKE. Words cannot justify just how incompetent and irresponsible these people are.
My mother was referred to them by her friend who worked there. She signed a contract with them to manage her tenant who has never made a single punctual payment. Hiring this company did NOTHING — actually, whatever they were doing made everything WORSE:
1. Tenant continued to make late payments
2. Turned out he was behind two months on his payment
3. They NEVER collected late fees from him while they were taking management fees from us every month. It was worth over $ 1000 loss on our part.
4. We addressed this issue and asked them to collect all previous late fees. No response.
And then this happened:
We decided to evict the tenant and asked them to proceed accordingly. Then they decided to quit on us right away. Their reason for quitting was that the guy who referred us to this company no longer worked for them. I did not know such thing could ever be a valid reason to unilaterally end the contract. In fact, he has never handled our home while working for their company. ABSURD, to say the least.
This is the letter they sent us:
«Please be advised that _​_​_​_​_​_​_​, is no longer with us, therefore we are terminating your property management contract as of today. We will forward you your closing account statement. Since we will not be handling the eviction of _​_​_​_​_​_​_​_​, we recommend you contact Fast Evictions directly at 800−686−8686»
WHAT?
Ok. The best part: I tried to view our original online contract, but they deleted the file right away so we couldn’t access it anymore. I then emailed them that their reason for quitting isn’t justifiable and that they need to send me our original contract right away. Of course, we didn’t receive any response. But then again, we thought it was stupid to have them work for us again so we just asked for our $ 200 deposit back. Yes. When they quit on us, they didn’t even return our security deposit. Yes, that did happen. We’re now waiting for their response.
Now I understand why there were so many negative reviews. I should have checked before allowing my mom to sign the contract with them. Now that YOU’ve seen the reviews, avoid them at all costs.

Gene and Kristene are great. They have been very responsive to my inquiries and are professional in every step of the transaction. Would definitely recommend if you are looking for a reliable property management company.

I have never known such a professional group of people. I appreciate so much that all of my calls are returned immediately. Kristene is so kind and informative, and has so much knowledge of this industry. As a property owner, I have felt appreciation for a company which works hard to protect my interests. As a tenant, I have appreciated immediate responses to my concerns. All County does both. They work hard and deeply care about people.

Not a good company to use I do not recommend renting any properties they manage or using them to manage your properties. You never really know who’s in charge and you don’t get phone calls back in a timely manner if at all, they were charging un disclosed service fees of almost 40 $ just to pay your rent! They charged for work that they did not do or complete. Good luck getting any reasonable communication from them!

I am extremely upset with All County Community Property Management!!! I would give them 0 stars if that were an option! I had looked at a house last week (Friday) and called them saying I was interested. They told me that they have an approved application for that house already but for me to call back in a day or two to follow up on it, I had called back that following Monday thinking that was enough time. They said they were waiting on a signature and to call back the next day. Well a couple of minutes go by and they called me telling me that the person changed their mind and the property is now available. They wanted me to wait so I would know for sure before paying $ 90 for mine and my husbands application. Well I submitted it that day (Monday) and they told me to follow up with it on Wednesday since they lady in the screening department was on Spring break! Really? So anyway I called on Wednesday still she wasn’t back, so they told my husband that they’ll have her call Thursday morning at 10am (today). Well we heard nothing so I called this afternoon around 3 to follow up on our applications and turns out, the freakin property is rented!!! How is this possible??? Everyone here seems scattered brained and by the looks of all the negative reviews, the only way they make their money is by collecting application fees!!! It’s a lot of money to be spending on application fees and they can’t even tell you if there is any more apps out on a property you’re looking at. So now I’m out $ 90 and they haven’t even ran it! I would NEVER use these crooks!!!

I have been renting a house from All County Property Management for about 1 year. Initially after moving in the house had a gas leak in the garage, no carbon monoxide detector in the house. I called and one of their shady looking repair men came by to install it. Later that month I had cable hooked up and when the cable man took off 2 of the face plates there were bare wires, the cable man said it was very dangerous and to call my landlord. I have 2 young children and they acted like it was no big deal. After 3 months the shower head started leaking, I put a work order in and no reply, over 2 days it got so bad that it was like my shower was running all day which caused me to have a $ 400 water bill. I was then having to go back and forth outside to turn on and off so me, my daughter, and son could take care of our hygiene requirements. All county did not repair for 42 days, at which time I was contacting attorneys. I now have a water leak from the kitchen sink that is dripping onto the floor, once again all county has no urgency to fix it which I know for a fact it is already causing damage to the wood underneath the sink. I have left 4 work orders to no avail, I now have to wash dishes in the bathtub. I am really surprised that any home owner would let these clowns manage a dog house let alone their property.

Recently we had to switch property management companies due to All County P/​M not performing. They did not return our numerous phone calls when we were contacting them regarding our property. When unoccupied, they failed to shut off our water after a sprinkler leak which brought us up to a $ 400.00 bill to the city. Gene Foley could not find new tenants after months of being open.
We have switched companies since and got new tenants within a few weeks.
I do not recommend this property management company.

They seem like a great company at first.
It is easy to pay your rent online, log something that needs to be fixed online, etc.
However they are extremely rude. If you need any type of serious work done or any real major issues you can expect them to not be very helpful.
They did not communicate our needs and things we discussed with them properly to the Home Owner. They would not let us speak directly to the Home Owner so we could clear things up, that they had screwed up in the first place.
The house we rented had hideous blue walls and disgusting old carpets. We dealt with them bc the home owner gave us a discount on rent «according to what All county told us.»
.When we moved out they informed us that the carpets were getting replaced and the walls were getting painted so we did not have to worry about getting our security deposit back. We kept the house in impeccable shape, better then when we moved in, so we figured we would get the whole deposit back.
A month later when they sent us the check, it had money taken out for the carpets that they didn’t actually replaced, like they had informed us.
We called and asked about this but all they could say was they can’t control what the Home Owner does. This may be true but don’t Lie to the tenant about it then.
I called and left 2 voice mails, sent 2 emails to try and get the receipt from the carpet cleaning company and never got a single response.
We had seriously bad water issues which sky rocketed our water bill. We complained multiple times to the management company and finally it got so bad we had to get attorneys involved.
Since we are unable to converse directly to the Home Owner and we have not gotten any responses from the management company, everything is unresolved and up in the air.
We were really great tenants and I think they painted a very poor picture of us to the Home owner to keep themselves from getting caught for being a terrible management company.
I understand that there are tenants out there who screw over a Home Owner and visa versa but treating everyone like dirt is not the way to run a company.
I am not someone who bad mouths on social media but we spent several conversations with All County about all of this and to no avail. I do not want to see any other Home Owners or tenants get screwed

To landlords,
This is a very dishonest company. They are in this business to make their living off you. They scare you of dealing with tenants and they create a misconception to the tenants that they are living in a hotel. So whenever the tenant calls for something unimportant (really unimportant), they send a repair guy there so they can charge you for it. They are very unprofessional and DO NOT work in your interest. DO NOT hire them.

Worst company in the world we just moved out of a house in vista and the house was a mess the carpets where 10 years old they promised to change them they never did and when we moved out they charged us for it, on top of that they are lazy and don’t care much if u don’t have a working sink, they allowed are septic tank to over flow and allow the crap pour out in to are yard and did nothing nor did they help clean any of the mess this happen do to lack of up keep to the house… In going to write a letter every day to the news as long as it takes to make sure that no one gets screwed over by these people notice there front page has no good reviews

No respect for people and their lives of needing a home for their family! sent us to a property 6 times with the wrong lock box # and I left several messages with a man that I had been working with for their property we wanted to rent. he finally would not return my calls for days. After 3 days I got a hold of him and he told me it was rented! Had NO regard for me and didn’t even act like nothing! I was so very disappointed and wasted a week and a half trying to rent a house the just so easily was rented underneath me. How very sad and unprofessional. They lost a good tenant!

I was interested in a property for rent they had listed. Kristene did not tell me what thier standard is before I filled out the app. After sending all my personal info from her she proceeded to tell me I was approved and to send her the $ 3000 deposit for a move in that was not going to happen for a month. Um no! Every company I have ever dealt with takes a hold check for the property to take it off the market. Not a up front deposit pretty shady if you ask me.