Deep Sea Creations

Deep sea was able to prevent the potential structural damage from the original technician, they relocated my tank and sold me an awesome bio sump at a reasonable cost. My coral is now thriving as well as my fish. i hope others are made aware of the professionalism, attention to detail, and pride that they take in their work. After being taken advantage of by a different «so called» technician I couldn’t be happier with their service. I have no relation nor personal relationship to this company and all I have to say is that they are amazing and if you trust anyone to come into your home, it should be these guys.

Deep sea creations is a good spot to come and checkout the different fish that come in time to time. One of this stores strong attributes are that it carries a lot of different products and accessories for the hobby. They have a decent saltwater selection and an awesome freshwater selection. I think they could definitely improve on their coral selection though as their frag tanks are always ¾ empty with only a few different selections available. None the less they have amazing customer service and they can spent hours giving out expert advice if you need it that’s why I always drop by if in the area.

Kyle is very informative and extremely helpful. We purchased a Hippo, Zebra Angel, and another Angel here.
Fish are very healthy, colorful and made nice additions to our tank.
If you want straight talk and honest answers head on over here. These guys are legit.

Derek and staff are very smart when it comes to there craft they know there fish, very
Helpful with all your needs so glad to have them in Temecula. Great selection, they
Make ever thing about Deep Sea Creations a Joy!

Been a customer for a few years now and have to say that the staff, Kyle, David, and Ryan are very knowledgeable about all things fish and corals! I actually travel 25 plus miles because of their excellent customer service, extensive in-​stock product inventory and their willingness to share their «fishy» wisdom and coral knowledge. They also will test your water and advise on products that can help you perfect your aquarium inhabitants environment. Recently, I needed antibiotics for a sick fish in quarantine and neither the Hemet local fish store or Petco had it. I was very happy to make a trip to Temecula as they had several different types of antibiotics and advice on the best application for our circumstance. We just love this store, best in it he Inland Empire!!!

I’ve been a customer of Deep Sea Creations for almost three years now. They set up my Red Sea120 gallon tank. Originally set up for salt water they have since converted it to fresh water and made it a great high-​tech fresh water tank. The lush foliage can be seen in the accompanying photo. Thanks Derek for such superb maintenance.

Been a long time customer of Deep Sea Creations. The owner and staff are always friendly and knowledgeable; making us feel like part of their family. They are always on top of any questions or issues we have ever had; we’ll always stay loyal customers.

Great service and awesome advice. Walked in yesterday and was immediately greeted by 3 employees. They were so helpful in getting me started as I was moving a 270gal saltwater tank. I will definitely go back to buy all my supplies.

Great store and great people. Tanks are always clean and I recommend this place before any other store. Can’t wait to go back.

The staff is always fun and they are knowledgable, we really enjoy or weekly visits to shop and pick up water.

Great service from Guy. I was sad I didn’t get to see anything I would have liked. He gave me some info on a seahorse breeder which I found very helpful. I liked the livestock, some interesting stuff! It’s worth a look if ever in Temecula.

Since my last review, customer service has greatly improved. I have had no issues getting help and the stock is excellent. Good job guys!

I enjoy going here. The staff is decent an knowledgeable. As with any establishment, you should have an idea of what your goals and products are that you want to buy.
Do your research if you dont want to get bamboozled. If you walk into a place completely oblivious, of course they will sell you a man eating shark they didnt want in their tank… wouldn’t anybody? SW/​FOWLR/​Reef aquariums are not for the «hobbiest» that doesnt at least try to learn what is being put in his expensive water. If you just want to buy things, hire someone to manage your rig for you.
Rock on.

Went here for the first me with my friend. She knows all about this stuff and she said I was a great location! All the guys working were super friendly!

I have been going into deep sea creations for about 4 years. Inquiring about first setting up a 29 gallon biocube in my office. Took me about 3 months. I received nothing but the best customer service. They were extremely interested in taking care of all my details. At that time I let them know I was planning on setting up my new 280 gallon aquarium that had been in storage for a few years. For 3 years I walked in for a few things for my biocube and talked to them about my big project. The staff there remembered me every time I walked in and always made it clear they were ready to help. No pressure, very informative. So cool. The time had finally come to set up my 280. I spoke with David at first and he helped me make a plan. There is a ton involved! Kyle also gave me his input and the plan started to really manifest. The owner/​operator of the business Derrick came into the picture and personally handled my project to the last detail! I received competitive quotes on all parts (lights, rock, sand, water, skimmer, sump etc) they matched online pricing without hesitation and even offered a professional install of all parts to get my tank up and running same day. Cesar and Derrick completed my install and stayed until 1am! Freaking ironman status. No complaints, no guilt, THEY wanted me to have my tank up and running. Custom plumbing and super detailed install of all electrical components. To date they have helped me with all my tank needs. Questions answered, advice given, hospitable people and always looking for ways for me to get the most of my tank. Store front is stocked very well, and the display tanks will make you understand exactly how professional this place is. Deep Sea Creations far exceeds expectations, and is the premier aquatic supply spot.

I have been patronizing deep sea creations for about 4 – 5 years now. I’m reading alot of negative reviews I personally have not had any problems. I drive to here from menifee because I like there selection and there knowledge is very high in the salt water category. To there defense on customer service when I get someone to help me I always have lots of questions and they take the time to explain anserws in depth. I know I’m not the only customer with questions since this is the way you learn in the hobby. Everyone’s questions take them time to anserw and lets face it Unilocalers if they hire more people prices wouldn’t be as good. That being said I would still rate the customer service at 5. I would much rather wait my turn and have them anserw my question in depth rather a quick anserw so they can help the next guy. I’ve been in the hobby for a while now and have studied forums, I feel I am pretty knowledgable in the hobby but always seem to learn something new from there staff.
If you guys are looking for aquarium maintenance look no further! I’ve been really busy at work and kinda lost the time it takes to keep up on a reef tank I’m sure we have all been there at some point. From neglecting my tank things started to suffer. Hair alge, cyano parameters were out of whack so I decided to set up a maintenance schedule with them. Ceasar is fricken great, originally I had in my mind just a couple of appointments to get my tank back in line but after he came a couple of times I’m kinda hooked on the service. (I know it feels like a cop out) but after caesar did the maintenance and recommended some things and made the changes my coral has never grown so good. Since I’ve started on the monthly service I’ve had no hair algae, cyano is gone and I love coming home to a sparkling tank. He really cares as if it is his tank and is not there just to do his job and go. I like this, and feel he goes the extra mile. Ceasar is very polite and trustworthy in your home. Just be careful though cause if your idea is just to have him come out 1 – 2 times the service is addicting and you will probably end up just continuing it.

I really wanted to like this place and make them my go-​to place for my fish and supplies. When you walk in and talk to them, they give a good impression and you believe that they are going to take good care of you and provide good service DO NOT be fooled by their optimistic friendly attitude … The bottom line is that they do not follow through.
I placed a special order for some fish that they were out of but that they assured me they carry regularly and would have no problem getting within a week. I asked them to call me when they came in or also to call me if they learned that there would be any delay. I waited over a week and called them only to learn that they had not even placed the order yet and to get the same «1 week» promise.
This was repeated week after week for 4 or 5 weeks. Every single week I repeated my request to be informed of any change in the expected receipt date. Every single week I waited more than 1 week and called them. Excuses varied, distributor was slow, etc. But I could accept that they were having unusual problems getting the fish … I could not accept their total disregard for my requests to be contacted and updated.
On my last call, I was again promised 1 more week. I was again promised a call if they arrived. I was again promised a call to inform me if there would be any further delay or change of plans. But I stopped calling back to ask again whether they had come in or were on the way. That was 4 weeks ago.
The store never called me once either while I was actively counting on them or after I gave up on them and shopped elsewhere.
Deep Sea Creations is a failure in my book.

One of the best stores I’ve been in and I’m from Orange County! Not a super big store but it was really clean, well organized and really welcoming. I really enjoyed all of their tank displays… so much so that I looked at each on at least 3 times. Nice collection of fish in the back for sale and all looked healthy, no overcrowding. We were greeted about 5 minutes after we walked in and the young guy working was really helpful and nice. Would definitely come back if I’m in the area!

I walked in at 1:00pm and there was a few customers around. I was never greeted or said hello to. I walked around for about 10 min then got feed up and left. Large fail here is customer serves. I was going to buy 12 fish for my 110 Gallon tank. Looks my search is still on.
FAIL HERE!

DSC has the best variety of product hands down. They do cater to/​specialize in salt water set ups. We have a fresh water tank and always find exactly what we need without having to go to a number of stores. The staff is helpful and friendly. They know fish.
Very convenient when your fishies are hungry. Personally, the fish tank is my hubby’s hobby, not mine, so I appreciate that I can sit on the couch and watch the beautiful sea life while he shops.
Everybody happy.