Jay’s Pool and Spa Construction

Had a appointment with Jay at 2:00pm I got out of work early so I could be there. I called him 15 minutes before to make sure he will be there and he said he was running late he will be there at 4:00pm. It was 4:30pm I called him and he never answered again.

Like other reviews here, Jay took my information on the phone, we set up an appointment and not only did he not show up to the appointment, I never heard from him again. Needless to say, I would never even bother calling this guy ever again.

I set up an appt. with Jay and he was to come out next day in the A.M. Jay didn’t show so I called 15 min. past our scheduled appt. time to make sure everything was okay and if was on his way. He didn’t sound too awake when I talked to him and in a depressed voice asked if we could reschedule for another time and he was «sorry.» I said «no thanks» and ended the call. He text me that he was sorry and asked if I could «forgive» him. We are patient and forgiving people, so sure, we gave him another chance and he showed up an hour later. Wish we hadn’t… He made rude comments about our yard and insulted my husband and I that we couldn’t understand what he was saying. Really? It wasn’t that my husband and I couldn’t understand him, it’s just his idea didn’t seem as good as the guy before him. Just because we like the other person’s design better doesn’t make us morons. Now we are spending our green with another person who showed up when he said he would, is professional and has great ideas for our pool.

Jay is so easy to work with. He is very professional and knowledgable when it comes to pool construction and customized concrete stamping & color.
Jay stands behind all of his work and takes pride in completing his projects in a timely fashion.
We would refer Jay’s Pool & Spa with No hesitation.

Jay’s Pool and Spa is one of the best in the valley. Jay does amazing work and is very good with customers. He answers his phone personally and goes on most of the calls. He has an incredible vision and will build what you can afford and want. You might see his big blue truck around town. He has built his business and is well known in industry.

I would like to see a fat zero! I called for a bid and the guy eric vilalpando who is with this company started telling me I was trying to get my pool done for free and I finally told him he was the highest and I mean THE HIGHEST bid of all by over 10,000 then started being rude and asked me what I wanted to pay him what was I looking to pay and I just told him I was getting bids and he again started yelling at me telling me I wanted it for free so I told him I was ending the conversation and he said EXACTLY JUST WHAT I THOUGHT! Gosh like trying to BULLY me into his bid! If he needs work that bad LOWER the prices! I do not recommend this pool place at all as this guy has some major anger issues!

Contacted Jay for a spa and retaining wall quote, via email. He responded and set an appointment for the following Monday. He didn’t show up — not a call to cancel, or an email stating he doesn’t service our area — nothing. Totally unprofessional.