Jolly Trolley Wine Tour

After going on the Go Grape Wine Tour many times and also renting a private limo for wine tasting in Temecula, I decided to try the Jolly Trolley wine tour for my mom’s gift for Mother’s Day.
Overall, I was pleased with my experience.
PROS:
–Wally and Jimmy (I apologize, I think that was his name) were very delightful gentlemen! They were really good at going around and making all the groups on the tour feel like they had their attention. They were always «around» for any questions or concerns, and would chat for a minute or 2, but leave when they «sensed» that you wanted to be alone with your party. Also, constantly offering to take pictures for everyone. They were 5 star employees!
–The trolley is VERY cute! A real 1914 San Francisco treat!
–Of the 4 wineries we toured, 3 of them were new to me (Bel Vino, South Coast… LOVED South Coast, and Europa Village). It was nice going to new places.
–This company was VERY well-​organized and everything ran incredibly smoothly. They were actually 5 mins. EARLY picking us up, had name tags and numbers ready for everyone, and were quite diligent about keeping everyone’s purchases in order. Very much appreciated!
— Good price! $ 89 per person for 4 wineries with tasting tickets (5 or 6 at every place), we got to keep the glasses from 2 of the places, and lunch. This is the cheapest tour I’ve ever been on and I got pretty much the same experience… relatively.
CONS:
–Well, with the cuteness of the 1914 trolley, comes the fact that it didn’t have any A/C…that was not cute. This was in May and at times I was quite warm! They did their best with fans, but I can’t imagine being on this thing in July! OMG! I wouldn’t book this again anywhere between May-September…save it for the winter or fall!
–It was a little cramped on the trolley. I’m used to riding on the buses where you have a full chair to yourself, but this was bench seating and they had 8 of us on one side… it would have been much more comfortable with 6 people… or 8 really little people. Also, it IS a bench, so it’s not «cushy»
–The food was not that great. They had a TON of menu choices which was awesome, but upon receiving our meals, they were just okay. I got the buffalo chicken flat bread sandwich and it was kind of dry and bland. My mom got the chicken pesto flat bread sandwich and had the same problem. We each got a small bag of chips and a bottle of water. On the way BACK to the hotels, they passed out hand-​baked brownies which were good, but again, not life-changing…and I would have rather had the option to enjoy them with my meal/​wine instead of ON the trolley.
–We DID NOT (nor did anyone else on our trolley) enjoy Oak Mountain’s wines. Many of us almost spit them out… perhaps consider finding a replacement Jolly Trolley :)
All in all, we enjoyed ourselves! I would consider booking again between the months of Oct-​April.

We has so much fun! The trolley was a blast our tour guide Wally was a peach. We saw beautiful sights and enjoyed great wine, I would recommend it to anyone who is looking to have a great time.

If you want to be ripped off then this is the company for you. I dealt with both the owners/​manager of this company and was shocked at the disrespect and extremely rude customer service I was given. Obviously this tour is only about the almighty dollar. dont expect any kind of treatment (even decent is too much to ask). No grace, no people skills. No wine tour is worth the appalling behavior from both owners.