Jan’s Spectrum Collision Center

I’ve had the misfortune of being involved in a couple of collisions over the past 20 years but fortunately my first experience with repairs was with Jan and I’ve never had a bad interaction.
Service and repairs have been completed as promised with great quality and stellar cosmetic finish.
Communication has never been an issue and I receive frequent updates on repairs or updates with insurance as they come along.
Have recommended Jan’s to family and friends and they too have only had great things to say about their experience

Jan’s was on a list of collision repair centers after my car was hit in the parking lot. After looking up several of them on the internet, I decided to go with Jan’s and it was definitely the best choice! I dealt directly with Jan the moment he called, just minutes after the insurance adjuster put the work order in. He is a superbly respectable gentleman and took care of all my concerns in regards to getting my baby back into perfect shape. I couldn’t have asked for a more professional and thoughtful experience. I had previously been to two other shops in the past for other accidents due to other people, but Jan’s is definitely the best experience I’ve dealt with. There weren’t any delays, and the work was completed on a time as estimated! I’m so glad I chose a smaller family business to do this work.

I was referred to Jan’s by my insurance company after being hit in a car accident. I was impressed with them from the moment I arrived. They were very concerned for my safety by the condition of the vehicle and immediately recommended that I not drive the car and they called for a rental car for me.
I loved the communication from them on the progress of my vehicle, the texts were awesome. I loved knowing what was happening. And they had it done approximately 10 days earlier than expected. They did a spectacular job and my car looks amazing. If I hadn’t known it was involved in a car accident I would have never known it by looking at it now.
I highly recommend Jan’s.

I have known Jan for 25 years. I was a competitor of his for 24 years before I sold my business and retired. His work product is impeccable and he has always had the best equipment money can buy. If I have an accident my vehicle will be fixed by Jan. He stands up for the customer, fights for their right to a good repair. Most shop owners are afraid of insurance companies and refuse to help customers just telling them“I am sorry that is all the insurance company will pay”.
People need to understand that only a few insurers really care about the quality of the repair you receive. Insurers truly care only about the «lowest cost» and how big the claims reps bonus will be that they get every year. Claims people also receive a bonus for writing estimates with junkyard parts and Chinese imitation knockoffs. Jan has battled these problems for years in order to help his customer receive a quality repair. He is not under investigation for anything or any type of alleged fraud. That is an outright lie and I would guarantee that lie came from the lips of an insurance representative.
Fighting insurers to get a high quality and safe repair for the consumer is a daily battle that can be won if the customer understands and assists in the battle. Insurers will put people in harms way to feather their own paycheck. I have seen them lie, as well as intentionally delay repairs in an attempt to discredit a shop. They really can be a lot worse than the Mafia. A shop must choose between working for the customer or working for the insurer. A man can’t serve two masters. Rest assured Jan works for the consumer, fixes vehicle with quality oem parts and the work is outstanding. When you consider where to get your vehicle repaired ask the shop if they have a «contract» with your insurer. If they say «yes», ask them to make you a copy. Read it and you will understand where the shops loyalty must be.

Great customer service! Repaired our truck fantastically and they even cleaned it. Used them twice and both times were great experiences. Love the work they did!

Taking my truck to jeans spectrum was a huge mistake! The entire time my truck was at this shop, Jan was in a «macho contest» (only way I can put it politely!) With my insurance company. When he says he isn’t liked by insurance companies, he isn’t jpokong! He is being investigated for insurance fraud! Companies want to sue him, and he is trying to sue insurance companies! The only person that suffered throughout this process was me! He got my money, and the insurance got their money… When they took longer than promised to repair my truck, he blamed it on my insurance «dragging their feet to make him look bad» and he refused to pay for the extra week of my rental car that I had to pay out of pocket!
He was more concerned with being right, and trying to make the insurance company look bad, than making me happy. In fact, it was as if he wanted me to be unsatisfied so he could repeatedly inform me how it was all my insurance agents fault, and he tried to get me to write a letter for him to further his lawsuit against insurance companies!
My entire experience with this company was terrible. The employees were unprofessional, (David seemed like he was either on drugs, or had spent too many years sniffing paint) the owner of the company (Jan) was extremely defensive when I would call asking about the progress of my truck. Also, when I picked my truck up on a Friday at the end of the day, Jan smelled as if he had just finished a case of beer! He was chewing a pack of gum like his life depended on it.
When I finally got the chance to confront him in person about my horrible experience, he let me know once again that his company wasn’t at fault, I should file a written complaint with my insurance about THEIR performance, and that he wasn’t going to reimburse me for my extra rental costs.
This extremely old, and old fashioned type of business has no place is today’s world.
If I ever get the chance, I will tell everyone I know about the poor customer service jeans spectrum collision gave me.
If you dont believe me, just go in to their office and ask for an estimate, and give them the smallest bit of confrontation. Better yet, just call them on the phone and see how little patience they have.

This shop is as honest and fair as they come. I highly recommend taking your car here. After getting into a fender bender, I took my car in and got quotes from three different shops and Jan’s was by far the most honest and direct with what work would need to be done.
When they took off the bumber of my Altima, they found previously undisclosed damage from other accidents (Power Nissan Tempe did not disclose when I bought the car, do not shop there) and they did a lot of work on my car free of charge because they felt bad that I got screwed by Power Nissan Tempe.
They are true professionals and worked hard to get me the best service and the most out of the insurance companies. Thanks Jan!

Someone with a crew cab full-​sized pickup truck whacked my fender a few months ago, and Jan’s Spectrum managed to repair it like new. My car has a pretty unique color (yellow + metallic + pearl) and I’ve heard that it’s pretty difficult to match, but it looked perfect when finished.
I did actually have a taillight lens with a corner chipped off when I got the car back, but I’m going to call it a plus because these things sometimes happen and Jan replaced it (a $ 120 part) without any fuss.