Public Storage

Worst experience EVER with Moving!
First Jake cancelled my reservation with no notice, stating that it was policy after 48 hours, yet I have written confirmation of my reservation good for 7 days, price and every detail, but he refused to admit error, NEVER apologized, nor offered to make it right. Instead he would rent me the same unit but now for more money. I know there are other reviews of this office being great, but I’m sorry to say, this experience has let me with a HORRIBLE situation with Public Storage. I even called corporate, tried to get the regional manager, Dave to help, called the 800 number and was treated so condescending and unprofessional it was shocking!
I am a health care professional, and all I can say is that it is a sad day when employees and companies think so little of their customers that I had no desire to EVER give them my business, and believe me, word of mouth will spread of this experience.
I don’t even think a one star is deserved of this office nor of Jake nor the man who works Sundays and Mondays. I have used Public Storage many times in the past for several years, and NEVER had an experience as stressful, deceitful, dishonest, disrespectful, unprofessional nor shady as this.

I truly loved my experience. Jacob was amazing and went beyond his job duties. He was so helpful and detailed and took his time explaining the storage process. I would recommend this location to everyone.
Darlene B

The place is solid. It’s a little funny with their security code for doors, followed immediately by the elevator security code but I guess that could be a good thing too. Hopefully, all the first level people don’t realize the stairs will provide a quick access to the second level. Most people store worthless junk anyway, only to be thrown away, as was witnessed by another Unilocaler’s review. My company rents several storage units throughout the vally and this one is pretty decent. The staff has always been very helpful. Alyssa is willing to help with any small issues that have come up. I certainly appreciate Public Storage because of the professionalism and convenience. Keep up the good work

A bit disappointed with this location. I have leased at Public Storage locations all throughout the country over the years and I don’t feel that this location lives up to their standards. I had not been to the unit in the summertime yet and I immediately noticed that the air conditioning is making it very damp in the unit at the temperature was rather warm and musty in there.
In addition I had a couple of items that I needed to throw in the trash and the management would not let me put it in the dumpster. They say you have to haul it away. I’ve never met a storage company that didn’t provide trash. I also rent at Extra Space around the corner and they provide a jumbo dumpster for customer use.
I have been here six months and they have already raised my rent once. All in all, I know this location was converted to a Public Storage and I just don’t recommend. Look elsewhere for a place that meets your needs