LensCrafters

Thousand Oaks, Vereinigte Staaten

3.7

Jetzt geöffnet

20 Bewertungen

Akzeptiert Kreditkarten

Kontakte

QR-Code, vCard

Telefon:
+1 805-373-0599
Webseite:
clickserve.dartsearch.net
Adresse:
518 N Moorpark Rd, Thousand Oaks, CA, 91360
Umliegende Haltestellen öffentlicher Verkehrsmittel
980 mThousand Oaks Wilbur Road
Kategorien:
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Karte

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Geschäftsinformationen

Kreditkarten akzeptiert
Ja
Parkplatz & Parkhaus
Kundenparkplatz
Fahrradstellplatz
Ja
Nur nach Vereinbarung
Nein

Heute

Heute 10:00 – 17:00
Jetzt geöffnet
Ortszeit (Thousand Oaks) 14:22 Sonntag, 22. Juni 2025

Geschäftszeiten

Montag 09:00 – 19:00
Dienstag 09:00 – 19:00
Mittwoch 09:00 – 19:00
Donnerstag 09:00 – 19:00
Freitag 09:00 – 19:00
Samstag 09:00 – 18:00
Sonntag 10:00 – 17:00

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Umgebung

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7-Eleven
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20 Bewertungen zu LensCrafters

Keine Registrierung erforderlich
Rating des Ortes: 5
Agoura Hills, CA
Everyone here is incredibly friendly, and even though my dog has eaten the same pair of glasses a million times, they are super patient and helpful with my re-​orders. Definitely get the protection plan… ! For me it has been so worth it. Also I just bought awesome prescription sunglasses; I am adult now.
Rating des Ortes: 1
Agoura Hills, CA
Bad News. Had a very incomplete eye exam. As a result, I was given the wrong prescription and ended up coming back numerous times as a result. What a hassle.
Rating des Ortes: 1
Moorpark, CA
Go to Costco and save your money. This place is way overpriced. I spent $ 600 on a pair on lenses for my sunglasses and bought a new pair of sunglasses with prescription lenses. I wore the new pair once on the 32nd day and they made me dizzy. I thought since they were brand new, I would be able to exchange them for a new pair that didn’t make me dizzy. They said «sorry it’s passed 30 days and there’s nothing we can do»
Rating des Ortes: 4
Santa Barbara, CA
Had some serious challenges with a couple pairs of glasses that were purchased and that required multiple trips and finally a face to face meeting with the manager, Christina to get the issue resolved. Christina is absolutely incredible. She is easy going, understanding, patient, and so helpful. She helped us to finally resolve our issue after several frustrating months. She is definitely a rarity in the world of managers and it takes a very special person to work to resolve an issue with a very upset customer without becoming upset also. Kudos to her and to LensCrafters for hiring such a top-​notch employee!
Rating des Ortes: 5
Moorpark, CA
After Lenscrafters Thousand Oaks caught word of my initial experience, I received a call from an associate manager, named Katie, sincerely apologizing for my experience. She explained to me that she was going to bring it up to the store manager, Kristina, and that she was going to to everything she could to take care of me. The next day I received a call from Kristina, also sincerely apologizing for the experience. She spoke with her team on the floor and in the laboratory about this incident and offered to give me a discount on my glasses for the inconvenience. Both Katie and Kristina went above and beyond to make it right and offered sincere apologies. So because of their effort, I am providing them with a 5 star experience. I really appreciate everything they did for me to make it right, and at the end of the day I received a wonderful pair of glasses that I love.
Rating des Ortes: 4
Los Angeles, CA
Can’t believe how fast it is to get a pair of prescription sunglasses here. Came in at noon, and by 4:30 pm the same day, my sunglasses were ready. What in the world? This has never happened to me before. Incredibly speedy service, impressed!
Let’s hope my glasses will last and the quality is good. Don’t want to come back to this store anytime soon after writing this review! haha :)
Rating des Ortes: 5
Thousand Oaks, CA
I had an amazing experience! Everyone is professional, helpful, and makes you feel important. Liz was absolutely perfect! She was so sweet, she was personable and was able to answer any question I had. They were on time and kept me updated through every process. I wouldn’t go anywhere else! Thanks you guys!!!
Rating des Ortes: 4
Agoura Hills, CA
I want to delete this post but it won’t let me.
Rating des Ortes: 5
Camarillo, CA
I needed my replacement lenses installed in my new glasses and was helped immediately. In and out in 3 minutes. Thank you!
Rating des Ortes: 2
Camarillo, CA
I went here recently for a new pair of eyeglasses. I had made an appointment and all the girls there were extremely nice. There was also a lady that was a trainee and she was also awesome! Dr. Sarkis is also great. He’s very personable and tries to get your vision as clear as possible.
Now, i feel that they overpriced me for my glasses. I couldn’t find a pair that i loved so i chose to go with one that i was ok with. I did the math in my head and figured i was going to spend $ 200 – 250 total, including the appointment. but no, my frames were $ 109, eye exam with dilation was $ 89, and my lenses were $ 235. Holy cow. I paid over $ 480 for everything with tax. I left feeling a little disappointed and upset. I know glasses are expensive, but I know they are not that much. Where i go elsewhere, my frames and lenses only come out to $ 125-​$ 150 MAX.
I probably will not be going here anymore for frames. Ill just stick with my regular optician.
Rating des Ortes: 5
Moorpark, CA
I’ve used this Lenscrafters 2 years in a row and they are so welcoming and very helpful. With an appointment I get seen practically right away (you never know how much the person before you is chatting up the doc) and Dr. Sarkis talks like we’re old friends and he genuinely cares about my health.
Rating des Ortes: 5
Cabazon, CA
Shout out to Phillip! He was so friendly and helpful. I’m about 2 hours away from home and they were able to give me a trial pair because I didn’t have any extra contacts on me. Me and my eyeballs thank you lol. I can see again.
Rating des Ortes: 5
Thousand Oaks, CA
Fantastic customer service. If you go to this location for any reason, do yourself a favor and try to find Joe. From beginning to end, this guy made my experience very pleasant.
On the other hand, I personally believe that Lenscrafters overcharges for glasses and lenses. They quoted me close to $ 500 for glasses that I was able to find for $ 230 else where. That’s my opinion, so no stars lost. Take it for what it’s worth.
Rating des Ortes: 1
Los Angeles, CA
Tried to exchange my contacts I purchased through them. Was given the runaround saying I need to make an appointment to see the doctor again in order to get new contacts. Of course, 1.5 hours to closing they have no appointments, but can take at least 2 walkins after me. The guy helping me was nice, his boss wasn’t and argued with me and would not let him check to see if the doctor could see me between supposed appointments. I am disappointed with the extremely rude lady refusing to assist me. 10 minutes is all the doctor would need. The place was not very busy and 1.5 hours until they closed, I would think they would be more accommodating to paying customers. I won’t be back.
Rating des Ortes: 5
Thousand Oaks, CA
When a company and its employees do something right and perform above the standards, they need to be recognized. I unfortunately lost my glasses on a trip and to date were not found. I called LensCrafters and to my good fortune was connected to Christina, who happens to also be the General Manager. She was professional, upbeat and empathetic to my loss. She worked with me on getting my progressive lens, which by the way are not inexpensive. Thank you Christina for all your assistance and same day service. I would highly recommend LensCrafters to all my family and friends
Rating des Ortes: 5
Newbury Park, CA
My experience here was very good, when I changed my mind the gladly gave me new glasses
Rating des Ortes: 5
Thousand Oaks, CA
Every time I’ve needed something from this LensCrafters, even if they’ve had a problem with a computer or my glasses need to be tightened up, I’ve had amazing customer service and the optometrists have been very thorough. While many people come in expecting to be waited on hand and foot within so much time, I realize the situation when I walk through the door. And I’ve not yet been made to wait an inordinate amount of time or watched employees goof off when people needed help. My last order there was a problem with the computer and they couldn’t do it while I was in the store, but was assured it would be handled in the morning. it was, my order was sent and they said it might take a week, but it only took a day. I know this isn’t everyone’s experience, but it’s been mine and my wife’s. So kudos to the crew there.
Rating des Ortes: 5
Camarillo, CA
This store takes care of the customer! Oakley was supposed to repair a set of frames covered under warranty but they got lost. Melissa, the retail manager, called me up to let me know my frames were lost, but without hesitation, offered to replace the frames based off the value of the original purchase price! I went in, picked out some frames, and an hour later had new glasses! That is top notch customer care! Thanks!
Rating des Ortes: 1
Camarillo, CA
The worst customer service. Nobody knows what they are doing. Buyer beware even with purchasing the warranty they screw you!
Rating des Ortes: 1
Thousand Oaks, CA
Bought two pair less than a year ago. One was Oakley one regular glasses. brought in regular glasses, coating is coming off. Paid for non glair and scratch resistant. Told me it’s not covered under any warranty. They have scratches and it’s not covered. Basically bought two pair, paid over $ 1,000.00 and they tell me sorry. You will buy glasses «as is» from this company unless you pay for insurance. Don’t know how they would be then either. I no longer trust them.
Watch out for this company. Buyer beware!