Unleashed by Petco

I was recently at petco to use there dog washing station. To my surprise it was only ten dollars which was about half the price of most self service dog washes. They provide wet and dry brushing equipment, shampoo and conditioner and a blow dryer. My dog was a bit nervous but I think we all know that it’s rare when your dog likes a bath. Mine does not. I have a larger breed dog (German short haired pointer) so the dog bath was very accommodating. The staff was so supportive and was very friendly. I was pleased to find out that they also were very good artist. (They did all the drawings on the board in the store). Well to make a long story even longer. I was interested in dog training so I took a minute to listen to what they had to offer. I am pleased to say I will be giving this a shot as well. An update will be provided once I attend.

I’ve always been pleased with unleashed by petco until today. The only reason for 2 stars is bc past experiences were fine. Today however my boyfriend brought our dog to give him a bath at the self serve bath facility. He picked up a few supplies and went to pay for them and the bath and the employee refused to let him bathe our dog because they were closing in 15 minutes! Not only is he short haired and very quick to bathe, but we don’t even dry him. My boyfriend told her he would be finished before they even closed and they still refused him. I think it shows poor customer service and if I was a manager I would even stay a little late IF I had to, to ensure good service. He didn’t buy the food, toy or bed he was planning on so they lost our future business

We were looking in the clearance winter pet clothing box for something for our dogs. We were having problems finding our dogs size (small) and Missy stepped up and helped us find five sweaters that will keep our pups warm this spring and next winter.
Missy, as all of the employees here, are helpful, smart, and nice.
Unleashed is our go to place for finding dog puzzles and other entertainment to keep our dogs busy and out of trouble. Great place!
ps signed up for Unilocal to be able to do this review!

Great little pet store in Thousand Oaks. The selection of products is nowhere as large as a Petco, but the real killer feature of this location is the PET WASH!
Yep, for $ 10 you can use a nice stainless steel tub to wash your canine. It’s so much easier than wrestling your pooch in the bathtub at home. Shampoo, conditioner and grooming brushes are provided, as well as a high powered hair drier for afterwards. Super handy!
Great stop for a dirty dog. 4 stars!

11/​21/​2014 Update: I stopped in again last night to buy something I’d forgotten earlier in the day and the lady manning the store was SUPER upbeat and chipper and greeted me right when I came in and I bemoaned the lack of dog puzzle toys and she said, «Did you check the big green display?» and I said I hadn’t seen such a thing and she took me to it and it had a lot of good toys — most of which I already own. She tried to help me find cat puzzle toys but had no more luck than I did. Then she pointed to some clearance/​sale items and said, «See these? We’re moving them out. When these are gone we’ll have room for new things and maybe we can get some cat puzzle toys. People have asked about them.»
Very cool visit and I love the lady that helped me! Great representative of the store!
11/​20/​2014:
I was in the area and was pleasantly surprised to see an Unleashed store had moved in to the old video rental building. The store is clean and well-​organized inside and had lots of neat products. Outside next to the front door they had sale and clearance items.
This location is focused on supplies for cats and dogs. They had a tiny set of shelves for other pets, but don’t expect much. The reason I’m not giving it more stars is I found very few foraging/​puzzle toys for dogs and saw none for cats. I would expect a progressive-​oriented store like this to carry such things more than the standard PetCo type store.
Pros: they have an area for washing your own pet and I didn’t see any live animals for sale.

Love this place. Awesome staff and my back is loving you even more. You get to wash a dog that usually takes me over 2 hours in about 40 minutes. The place is CLEAN and washing your dog is amazing and affordable. Wed. Is $ 5.00. So yes this place I hughly recommend

What a great Unleashed by petco! The employees are always so friendly and helpful. The manager and employees make this store stand out from the other petcos! They know my dogs Riley and Echo and they always treat them with kindness– especially Echo because she has fear of humans. I bring my dogs and my rescue dogs to this unleashed very often for treats and a bath and they always keep it very clean… Which I can imagine is hard! The manager is especially nice! She understands the work my rescue does and really does as much as she can to help and I am very appreciative of that! Thank you unleashed!
P. S. Echo will be probably be coming in for a bath next week because she is starting to smell like she rolled in horse sh*t again. :P

I’ve had great customer experiences here. The staff is super-​friendly and helpful in finding what I need. They seem to honestly love animals. Once they didn’t have an item I was looking for, but they had one for the store and they cheerfully gave it to me. I hope this place stays in business as I think they are an asset to our neighborhood.

Small parking lot.
Friendly staff.
Lots of products and typical stuff u find at Petco minus live creatures. They have mostly dog and cat related items.
Love the dog wash. It’s self serve. $ 10.

I went to Unleashed for the first time today to wash my 90lb dirty dog. I walked in and within a moment the clerk Katie provided a helpful explanation of the sprayer, soaps, and blow dryer. They provide soap, conditioner, leave-​in conditioning «finishing» spray, aprons, towels, and professional tubs and grooming tables. I washed and dried my pooch in about 30 minutes, I was very impressed with the store and look forward to returning!

Love Unleashed! The employees are very friendly. Great selection of quality dog foods. Love the pet wash ($ 5 on Wednesdays!) and their random fun events.

Just went into the store for the first time. They have a self wash station for only $ 10– very busy today. This store focuses on dogs and cats and does not have live animals for sale, however they do have supplies for all animals. We purchased a new dog bed and with all of our coupons, Pals Rewards and a gift card we received from the staff, we saved $ 35. The staff was very friendly and gave our dog Axel a few treats. Definitely going back as it’s a very convenient location and they will price match other stores.