Delta Sonic Car Wash

My first time at a delta sonic, I just moved and the inside of my vehicle was quite dirty. I decided to spend $ 30 on a full interior detail, I paid and they sent me to the customer waiting area. It is so dang hot in here it is uncomfortable, there was a few people waiting outside in the trickling rain because the heat was sickening. Whatever, its cold so they tried to make it cozy with heat. Fine. Then I watch my vehicle pull up to get cleaned and watched the employees sit and talk for 7 minutes before someone made a move to start on my vehicle. They finally just started vacuuming, and another employee drove a car in over the hose and parked it there so now I’m not totally sure if the vacuum is working.
I was hoping for the 30 minute interior to be 30 minutes of cleaning, not waiting. I’ll update once I get my vehicle on how well they cleaned it.

Visiting the greater Chicagoland area from Ohio, we needed a place to remove the bugs that covered the front of our car. Based on other Unilocal reviews we chose this local car wash (it was near other plans we had). We did the Super Kiss Plus wash (no interior). Overall the experience was very pleasant, from a friendly informative cashier, to diligent dryers who also applied tire dressing and windshield rain-​x. Our car is low and has low profile tires and we left unscathed, with a gorgeous looking ride. Perfect to enjoy our weekend plans. Would recommend!

Customer service STINKS! Asked the first guy who took my car to vacuum the trunk (NOT done) and to put the floor mats back in **dry** (also, NOT done … this is the second time the floor mats were put back in dripping wet). Problem is that the first guy does not communicate to the next guys what needs to be done. SPOKE TO THE MANAGER WHO COULD NOT HAVE CARED LESS! Kept my tip money and will look to go elsewhere!

Went through yesterday during their busy time. Right before entering the wash I could hear a guy screaming at the cars in front of me. Then my turn, he started screaming at me. It was not a «driver can’t hear me» yell. It was full blown angry screaming. I did not pay to be treated that way. Shame I will not return. Worst part is that my son in the backseat had to witness it. Customer service should always be number 1.

You know the fact that I pay $ 20/​month makes me more lenient to things. However a few times I have come here and not received the super kiss wash even when I should have. They are quite busy on their behalf, but c’mon at least make sure you’re doing things correctly. The wash is fairly quick and they do dry it off for you. I have a very nice car so I’m always on the look out for a reliable car wash. Quite frequently I have come out with dirt/​salt still on the back bumper or my biggest pet peeve is the wheels still being dirty. But all in all, if you’re not as picky as me and looking for something convenient, this is worth a try. The 30 day interior guarantee is pretty nice as well.

Unlimited wash is AWESOME! I don’t go during the weekend because it is packed. During the week i can get away with having my car washed few times without a hassle.

OK service. long wait, expensive. had to point out spots on the driver door. which is first thing to check or see when cleaning the car. The interior of the car was only vacuumed when it was supposed to be cleaned with a cloth (supposedly 10 minutes).
Last guy who handed me the car was only caring to get his tip and not making sure car is clean. I will not go back.

I’m kinda disappointed that they raised the unlimited from $ 12.99 to $ 19.99. I’ve had it for years on 2 cars, but I don’t think it’s in my budget much longer

Great gas prices especially with your membership card and wash subscription. I got my two $ 100 coupons within the last two years. However, the second time I used my coupon, the cleaning crew damaged the leather armrest-​console in my Acura during the interior cleaning — (someone stepped on it during the interior cleaning process). I had to order and install the new armrest and ended up paying close to $ 300. They didn’t take the responsibility for it and my complaint was ignored. I’m very hesitant to go back there for another detailed interior cleaning.

One of my favorite car washes!!! The only reason I’m giving it four stars instead of five is because I have left there disappointed a couple of times in the past. Their prices are a little high too, but then again they do guarantee their car washes within a certain amount of days. I have been coming here for years and overall I’m impressed. Staff is always very nice and friendly too, I just wish it were closer to my house. It’s worth the drive though!!!

I went there last week because I was in the neighborhood, and I am highly disappointed. Apparently, the district manager does not know how to ring on a register. She asked an employee how to ring up something on the register There was a line and the cashiers was really moving slow. I don’t understand how a district manager doesn’t know how to ring on a register. Then I went through the booth and there were two cashiers in there talking and taking «selfies» I recall one of the cashiers saying «hash tag work flow» no wonder the lines are long. The cashier are playing on the phone. I got my car dried and even though they miss a couple of spots, I had no issue with it. Because they were busy and I was already irritated with the district manager and the «selfie» cashier to even complain. Something you need to asked yourself Delta Sonic, why are your cashiers taking pictures while working? Why a district manager does not know how to ring on a register? I’m going back to Glenwood Delta Sonic.

I’ve been coming here six years and I’m grandfathered in for the unlimited washes for $ 12.99 a month. Always a great wash. Never once have I had an incomplete wash. The lines are always moving. Hand drying is completely dependent in the kid performing the job. Some take 30 seconds and miss everything, some take a couple of minutes. (Note: the young ladies are almost always more thorough.)
Full detail service was ok. Just ok. I have since discovered Performance Detailing and won’t be using Delta Sonic for detailing anymore.
Inside 10-​minute cleaning really takes about 20 – 30 minutes including wait time with ok results. Nevertheless, I always tip well because I’m just too lazy to do this myself, which is why we all go there, correct?
Managers always around and keep things moving. Kudos to them.

I have been a client for years. Always go to Naperville which I give 5. This location was the worse mistake of my day. I paid for a full interior detail and exterior. I caught him not doing the tires or hand wax. When confronted he was like, oops. Then when I got in the car and drove out to street, I noticed he did not do my windows. I have tried to go back but I don’t live in the area. I am now at the Downers Grove store «paying» to have them redo the problem. They would not honor my receipt here.

Don’t go here long story car wash sucks and detail shop the guy lied about cleaning the back of my car and I even tipped him and now this time he lied agin about it agin good thing I checked it this time. 3 words never come here they also hang around to get a tip out if you. Why come here when you can go some where different. I want in to talk to the guy on duty that night and he give me a free coupon for a $ 10 detail lets see how they do this time

I like Delta-​Sonic because they have affordable and reliable car washes, which anyone can appreciate. I don’t have any complaints about this one, but the gas station attached to it can be a hazard. People zoom in off of 159^th or Oak Park and you can easily be hit.
Other than that, great gas prices, great car washes. Just be very careful!

Pretty fair customer service. The employees can’t wipe a car down if it saved their lives. $ 16 unlimited car wash per month. The rewards program is awesome, so over all they’re pretty good

I’ve been going here for several years and the quality in service has significantly decreased. I was always very pleased with the interior/​exterior cleaning services, however I can’t say this anymore.
Exterior washes are still reliable and I appreciate the hand drying at the end.
Interior cleaning is just a poor excuse of a wipe down in my car. I used to leave a happy camper knowing my car was cleaned very thoroughly, yet now I find it’s not worth the money to just get a quick wipe down.
The gas prices are always great, though! So if anything, come for the gas-​o-​lina!

My regular Delta Sonic is undergoing renovation so I’ve been coming here when I’m in the area.
Great prices on gasoline and on car washes. My car wash plan is $ 12.99 per month for unlimited car washes! (I’m grandfatherd — it’s now $ 16.99 but still a great deal).
Tip: sign up for their rewards program — you get a discount on gas and can earn a 10 minute detailing.
The detailing staff is really great here.

We got the groupon deal for 3 washes but upgraded to a better interior clean due to lots of puppy fur on the inside. They do a decent job but the one time I went with my husband we waited about 40 minutes and they had no A/​C on in the waiting area. It was 100 degree day. That was horrible and it made the wait feel like double the time.
Fix your air conditioning!

I got a great deal– buy 1 get 2 free car washes. The exterior wash is just fine. They cloth dry for you.
I upgraded this past time to get interior cleaned. It took FOREVER and was less than mediocre. Nothing was cleaned rather just wiped down. The melted ice cream on the steering wheel remained only to be cleaned again by me.
There are many other, better options in the area for similar prices.