Bent Willow Florist

These guys rock! Liane helped me with my order and even texted me a picture of what the bouquet looked like before it was delivered. I wanted an organic, rustic feel and she gave her expert opinion. Liane suggested certain flowers along the way and taught me their names so I could order them in the future. (The giant orange spiky flower is called a «pincushion protea» btw!) Highly recommend!

Peggy at Bent Willow Florists is truly amazing. I wanted a flower arrangement for a funeral that represented a man’s life. I asked for flowers in the form of boxing gloves and it was truly spectacular. The care taken with this was so above and beyond. Thank you. The family loved it. It took their breath away. Thank you.

I found them through Unilocal to send some flowers to an ailing friend. I just lost my father and anybody that asked for a local florist, we gave them Bent Willows; number. I can not tell you how beautiful the arrangements were. They have held up well. They were delivered to Woodland Hills. Yup, highly recommended.

I sent a basket standard with a bear to a friend, my friend then sent me pictures it was even better than it looked in the website, I highly recommend this shop they’re honest and make beautiful arrangements

I highly recommend this wonderful flower shop. Mary and her team are friendly and efficient and make beautiful arrangements that last so much longer than I ever expect them to!

Thank you!!! My friend loves her flowers and card! & the transaction was simple and easy.

Excellent service on high end floral arrangement. From the beginning to the end product. This arrangement made all the others (quite a number of others)
pale in comparison. Beautiful orchid with lily and other exotic flowers in an understated vase… perfect. Thanks to everyone for this outstanding arrangement.

I feel like i’m always the one sending flowers and not getting flowers. But, on my birthday, I received the most unbelievably gorgeous arrangement designed by MaryChris at Bent Willow Florist. I was literally blown away. Not only is this the most stunning flower arrangement I have ever seen, but they smell incredible. MY ADVICE: Don’t hesitate to contact Bent Willow for your flower arrangements. You won’t be disappointed.

I received everything I asked for and more. The flowers looked beautiful and the arrangement was perfect. I will definitely be using Bent Willow again.

Ordered very easily online. Flowers were hand delivered same day, earlier than expected and were beautiful. I couldn’t have asked for better service. I’ll be going through them again. Thanks Bent Willow!

Would have liked to have a chance to see the flowers. But I never got to buy them since they would not provide service on the spot. All shops I go to, you can walk in, give them a budget and they make an arrangement. Takes two minutes. They have. $ 50 minimum. Ok I was there and ready to buy and spend more than planned. But they had some delivery orders and said they can’t do it now. What? A pro flower shop can’t take two minutes to make cash on the spot? The time it took this unhelpful florist to explain how busy they are, when I’m the only customer in the place they could have made a bouquet and money. It is more important for her to turn me away then to just provide good customer service. I live around the corner and now will never go there. Do Not Go.

There was my friend’s wedding yesterday. And of cause I completely forgot about flowers. Last minute I got to this flower shop where ladies within 15 minutes made an amazing bouquet for me! Thank you so much! Ladies, you’re great!

I literally ordered the flowers around 11:30pm, and it was ready to be delivered the next day. They were also nice enough to email me a photo of the flowers as I probably wouldn’t get to see them myself. Everyone was very lovely, and the arrangement (Hotsy Totsy-​As Shown) looked awesome.

Beautiful work! Wow. Honestly the best arrangement I’ve seen and at such a reasonable price.

What a beautiful arrangement! I could not be happier. I will be placing my orders here now. I had been going somewhere else, but the flowers wouldn’t last. I can not believe how long they lasted.
THANK YOU!

I found this place through Unilocal and it was great!
Good selections of flowers and staff are very helpful.
They have beautiful flowers!
They make very good arrangement and bouquet.
I’ll come back here for sure!

What can I say except, that I am a fan of Bent Willow Florist.
They are very accommodating and they do a wonderful job in making there arrangements special and personal. Thank you again Jo for taken care of me.
Paul

I have been getting floral arrangements from Bent Willow for over 15 years and am a very satisfied customer.
See Peggy when you go to get your flowers. She has been working there as long as I have shopped there and is very knowledgable and artistic in her arrangements.
Bent Willow really can be depended upon.
They understand that the secret to running a business is Customer Satisfaction.
Flowers are too important to risk a mistake.
That’s why I keep coming back.

SEE UPDATE BELOW — REPLACEMENT FLOWERS WERE SENT BY THE FLORIST AND THIS WAS MUCH MUCH APPRECIATED: I had spent considerable amounts of time looking for a nice arrangement and a good florist in the valley. I thought that the arrangements on this site were colorful and original and I chose this — the cotton candy — a beautiful pink arrangement to thank a friend who had recently spent time helping me when I was in the hospital for two weeks.
I decided to order the deluxe version to make it even more gorgeous. I also wanted to make my friend feel very special so I added the «handmade truffle» option, thinking, what a lovely luxurious extra for her.
What was delivered to my friend was a vase of pale colored flowers and a box of Ferrero Rocher or similar supermarket chocolates (see uploaded pic). I am so embarrassed and disappointed at this and also at how my friend must have felt on the receiving end of something I wanted to feel so special and feel that both flowers and chocolates were misrepresented badly.
UPDATE TO THIS POST: The owner of the business has sent replacement flowers to my friend and refunded me the entire bill. I appreciate this attention to customer service VERY VERY MUCH. Much credit to Bent Willow for this. I would suggest that anyone using this florist is VERY CLEAR about what they want, do not assume that you will get what is in the pic on the website but specify again what is important to you about the arrangement.

I was doing some last minute flower arrangement shopping, hoping to find a place that will deliver the same day! Luckily enough, Bent Willow Florist showed up on the list.
I worked with two ladies, Liane and Mary. They are some of the most caring, customer service oriented people I’ve ever worked with. I had called two hours before their closing, explaining to Liane how I needed the flowers to be delivered the same day and my budget. Liane was very accommodating and told me that she could put together a wonderful arrangement and have it out before they close.
After about an hour, I received an email from the shop with the picture of the arrangement they put together. I told them I trusted their instincts and their expertise and surely enough, the arrangement was adorable!
The driver delivered the flowers to the recipient — but she wasn’t home and they didn’t want to leave the flowers outside unattended, so I had asked Mary if there was anyway we could arrange for them to leave the flowers so I could pick it up. Mary had left the flowers with the next door restaurant, allowing me to pick it up and deliver them myself!
Great service overall and loved how both of them were willing to work with me (even after they closed). I will definitely look to purchase more from them in the near future.