Purcell Tire & Service

Yesterday morning at 8am I made it to Discount Tire (Ina/​Shannon) with a set of fairly new SUV tires, one of them leaking a bit of air. I was told that Discount Tire is repairing leaking tires for free, if they can be repaired. I was on my way to Phoenix and obviously late due to the air leak. It took them one hour to get to my car, which is ok, I didn’t have an appointment. Soon after they started looking at my tire, they came back to me and told me that my tire had a bent nail in the tire that damaged the tire at two spots, therefore irreparable. Since replacing one tire is not save, they have quoted me $ 314 for replacing two tires. So I called Purcell, the place that sold me these tires. They asked me to come over to their shop, which is located on Oracle/​Magee. Discount Tire told me that they have removed the nail, so the leak is now faster. I asked Discount Tire if they can put that same tire back on, which they did. I made it to Purcell, they took the tire down within 8 minutes, showed me the nail that was still in place, it caused only one hole, which they fixed for free within about 10 minutes.
Shame on you, Discount Tire! You lied to me three times: 1. You said the nail was bent and made two holes. 2. You said the tire was irreparable. 3. You said you removed the nail.
But you know what? I’m thankful to you that you did not remove the nail and that you did not puncture the tire with an additional hole. Thank you for that.
But the big thank you and heartfelt hug goes to Purcell on Oracle/​Magee: Fast and efficient and honest! I will tell all my friends about Purcell!