U.S. HealthWorks Medical Group

I’m currently at US Healthworks for a pre employment screening (peeing in a cup) writing this review…
Please if you value your time go to any other US Healthworks. I’ve been here for over an hour and a half with hardly anyone in the lobby.
This is the longest I’ve ever waited to pee in a cup.
I will never come back here again.

Appointment was for 10am. I was told to arrive at 9:30am for paperwork. They are not prepared or organized for their appointments. 20 minutes late without any updates or consideration. They only have one audio booth and they cannot manage their business. Don’t come here if you have a schedule to keep!

If you have nothing else to do and your time isn’t worth much, then by all means come here for your healthcare needs!
The only thing I came in for was a simple job related random drug test. I.e. pee into a cup. No doctors, no attention by nurses or staff needed. Pee in a cup. There were only 2 other people in the waiting area and it took over an hour and 15 min!

Worst place ever. I see the staff bullshitting with each other instead of doin there job. It took them 1 ½ hours to get me checked in. The receptionist used the excuse it’s busy and the there are only 8 people waitin to be helped so that was a lie

Every time I have come here I have waited an incredibly unreasonable amount of time. Today I waited almost 3 hours to see a doctor. They should warn people when they are this behind!

Horrible place I will not go there ever again. I have to wait for 2 hours for 10 minutes test. The second visit to to have my tb test read and another 2 hours wait because I hv to take xray test instead. The worse thing when I got home they called to inform that they forgot to hand me the release form WTF and I hv to come back AGAIN. THIS IS VERY UNPROFESSIONAL.

I usually don’t need to go to the doctors, let alone an urgent care type facility, but I had to get some testing done for a job. The staff was very friendly and I was seen pretty quickly too. Overall, it was a good experience and they took care of all I needed.

Place stinks and they run so far behind. Make appointment they still don’t get you in for your appointment then they tell you were wrong and they still don’t get you in for your appointment. Why make an appointment if they are going to run so far behind and the staff is not pleasant or nice

I’m surprised they have such bad reviews here! I was recently seen here for a work injury and i am so pleased with the visit. Yes the apt took 2 ½ hrs but I was just a walk in and the drs and staff were all very friendly and knowledgable. They took their time with me and didn’t rush the apt at All They also answered all my question. Great team!

Waited three hours to be seen and their was only two people in the waiting room. Don’t go here, you have a better chance going somewhere else.

I chose to come to US Healthworks because I need to get TB shots for my CNA class. I did a two-​step process, so with my student discount (Bellevue College) the first shot was $ 25 & my second shot was $ 18. This is the cheapest place I could find. Without a student discount the first shot would have been $ 45.
One thing to REALLY understand about US Healthworks is that its a first come, first serve type of place. They don’t make appointments so you absolutely MUST be prepared to wait. When I got my first shot, I waited for one hour for a 10 second shot. I noticed that the patients waiting in the lobby kept asking the receptionist «how much longer do I have to wait?» Since I only had a TB shot, I was definitely helped out quicker than the others waiting for drug tests or whatever condition they needed treatment for.
although the wait time is terrible, the staff, both nurses and receptionist, were helpful and answered the questions I needed. The nurse (Filipino man, sorry don’t know your name!) who gave me my TB shot both times, a week apart, remembered who i was from the first time and that was really personable. He sees tons of ppl everyday and for him to remember me was awesome!
So final thoughts, be prepared to wait. Otherwise, I got what I needed at a decent price!

This is the worst care I have ever received. I went to the urgent care clinic. I was denied to see a doctor. Instead, I saw a Physician Assistant. The Physician Assistant did absolutely nothing besides checking my vitals who any Nurse could do. I went home with no medication besides Tylenol. Then, I get a bill for $ 275.
I have the best insurance coverage. I have a primary, secondary and tertiary insurance yet the clinic procedures is not to submit any claims to any secondary insurance which it does not make any sense. Leaving me with a balance and sending me to collections.
Stay away from this clinic! They are a scam and they will rip you off!
Fabian B.

So, school had required a bunch of vaccines by a time frame for medical field purposes and my doctor wasn’t available, so this was my last resort. I’d say maybe this was cheaper than going to my private doctor to do it.
I had 5 vaccines and a blood draw done and it totaled out to about $ 418.
I went for 2 visits because some shots were required to be done days apart and I had to pick up papers.
The same medical assistant had done the procedures and I totally forgot his name but he was a filipino guy! Pretty funny and held a conversation. He earned the 3 stars for the place!
As for the front desk staff, they were rude and very rushy. Chill out guys. The wait gets pretty long even though no one is there and sometimes when there are more people, I get called up earlier than most. Idk how that goes.

Horrible. New slogan… US Health Works where 45 minutes really means 3 hours
Stay away.

Had to take a drug screening. The process took just less than 10 mins, but waited for over 2 and a ½ hours. They said they only have one person that can administered the drug test. I don’t know what the hell that person was doing, but waited 2 ½ hours for 10 min procedure? That is totally ridiculous. So ironic that they provide «urgent care» I guess their urgency level is a bit off. Just hope no one die waiting in the clinic for their «urgent care»

So last month I took my toddler into the hospital emergency room for what I feared was pneumonia and the docs couldn’t give me any diagnosis but charged me over $ 700 after insurance for the exam (I discovered the next morning on my own he had hand, foot, mouth disease). A month later my teenager managed to get a wire into his foot and got a 3″ gash and bone fracture and instead of rushing him to the ER we went to US Healthworks and were so pleased with the care we received. Super friendly staff, the doc put in 13 stitches did x-​rays, did a referral for an orthopedic doc at Swedish and the nurse told me just who to talk to and all were outstandingly friendly, calm, and helpful. Just a really wonderful experience. They got us in right away (no wait what so ever) and treated us like family. I am so glad I went here instead of our local emergency room. I would totally go here again. They weren’t as well appointed as many hospitals (no fish tanks in the waiting room, kinda no frills but that’s fine. The staff even stayed an hour and a half after close to get my poor boy all stitched up and on our way. Still too soon to tell what the bill will be, maybe I’ll up the stars to 5 if the bill doesn’t make me cry like a baby.

(After a horrible experience here, even after I called later on to discuss my concerns, I’m doing my part to make sure no one else has to go through this)
I went to this clinic because it was under my insurance network and it was close to my work and I couldn’t get an appointment with Swedish. I origionally went in because I had severe headaches and after some testing at US Healthworks, the doctor decided to do a flu test because of my high temp. in combo with the headaches and other symptoms. After a negative result, she told me I needed to go to the ER because she thought it might be menangitis. After having many tests done at Swedish, the doctor inquired about the flu test I had done at US Healthworks and told me that she did not even do the test correctly and that I would need to retake the test to actually confirm that. Turns out, I was positive for the flu. Now I have a $ 1,000 portion out of my 6,000 bill that I need to pay for, because of one doctors mistake. I tried to call US Healthworks to let them know they should tell this doctor my concern about how she wasn’t doing the test correctly and the receptionist just gave me attitude about it and said she’d tell her. She should be grateful that someone else isn’t sueing them for their incompetancy. And it’s not just about the money, because of the doctors mistake, I had to get fluid taken out of my spine. I’ve never been through anything like this, and this one facility has taken away my faith that I would seriously reconsider going anywhere for medial attention unless I physically could tell I was in danger.