Kinetic Playground Inc

Where to begin? Drove my chopper in for simple fluid change. Told be done by next week, WRONG!!! Took over two months and gee, all the sudden my ignition goes out, and they have to order it from across the world. I had to call and stop by every other week to keep them progressing or it would of NEVER been fixed. I had them install new grips also and hmmm, they «lost» my stock ones, which sell quickly on eBay. My advice, unless u got a simple bike with a simple problem they MAY work. If you have a custom bike then they will nickel and dime you for all they can and steal your parts. I will NEVER use or refer anyone to these crooks. Stay away from these conmen!

Knowledgable, honest, and friendly staff who have been in the motorcycle business all their lives. One of the staff is also a mechanic for an AMA Pro Road Racing team. These guys know what they’re doing. I go out of my way to do my business here. These guys and gals service all makes and models & are also certified Aprilia & Moto Guzzi mechanics. They also do all the service work for Brookside Motorcycle Company, a used motorcycle emporium across the street. Gear, parts, and service are all available here.

After verifying that they had a «two week» backlog, I drove 500 miles round trip to take my son’s Aprilia scooter (they are the factory authorized service center) in for repair. After a week, I called for a progress report. I was told that they were waiting for a part that I myself had verified was functioning properly. I reminded them that the starter was working properly — which they would have known if they had even STARTED a teardown, instead of guessing. SIX MORE WEEKS went by, finally I called and discovered it had not been TOUCHED, nor obviously had I been notified. I told them not to touch it. I drove 250 miles to pick it up, then took it to Austin, Texas to AF1 Racing, where I should have taken it in the first place.
For all my trouble, I got a feeble apology from Kinetic Playground. They don’t deserve to be in business, and if they continue like this, I doubt they will be much longer.

Nice little service shop, very customer focused.
Being that there isn’t an Aprilia dealer I was faced with either Dallas, or Tulsa. I initially called the shop, left a message regarding what I needed. They left a message saying they’d call me once the part was in, «Yeah, right. I’ve heard that one before.» Sure enough I got a call a couple of weeks later and set up a Saturday appointment. We arrived at 10:00 am and they had us done at 11:30! Very professional!
While they service all bikes they focus on Aprilia, Moto Guzzi, Piaggio, and Vespa. They also offer dyno tuning services, and support track day riders, and roadracers.