Myers-Duren Harley-Davidson

By far the best customer service ever! When at Bikes, Blues, & BBQ this year one of our bikes broke down and Pig Trail Harley Davidson said it was unlikely they could look at it until the following week. Unsure what to do or how to even get home, we called Myers Duren and once again they came to the rescue. They sent one of their best techs to Fayetteville and he fixed the bike at our hotel while we were on Dickson. It could have been a ruined vacation if it wasn’t for Myers-​Duren. I never write reviews but seriously what other dealership would send someone a couple hours away and help customers who feel stranded. They are absolutely the best! Big thanks to Johnny, Krisco and Mike for all your help this year.

I entered the Harley World about 10 years ago by default — I prepaid a heat and air guy to do work and he blew it at the Casino! He had an unencumbered Harley and gave it to me as partial payment.
I went down the street to Myers-​Duren to dump it for cash and the crew there instantly engaged me with their friendliness, knowledge, sincerity and passion for what they did for a living. I was in a way, mesmerized and instantly drank the Kool-​Aid.
Four Harleys later and now I get depressed when Saturday evening rolls around (these guys have the nerve to take Sunday and Monday off). Seriously, The McClanhans’ and their team make every experience a pleasant one. Service, sales, merchandising, «hangin» out — you name it and they do it right.
Went in one day to get a helmet for my mate, Angie, and Steve sold me two Harleys. So, go in the service door if you want to save some $$$$$. Steve sits by the front door.

If you are looking to buy a Harley Davidson this is the place to go they are family owned and truly care for you and will do anything to make your experience a positive one. I would like to thank Matt in Sales & Kris Coester and all the service department staff on taking care of my bike whenever something comes up these guys are awesome. They always are willing to help in whatever issues you are having and go above and beyond to make sure your satisfied. Myers Duren has the best people and have earned my business and friendship. Thanks!

Great shop, super friendly. Be sure to ask for Steve in sales, super Star Wars fan and very cool guy. Everyone here is friendly and make sure you are taken care of. I’ve not had a single bad experience with these guys. When I get parts they get me setup and done and with a smile. Just wish I had more money and a larger garage for more HD bikes.

Awesome customer service! The staff was helpful and friendly and I will continue to do my motorcycle business at this location!

Don’t bother with this dealership. They are rude, and Route 66 is right down the street with an amazing staff. These pinheads didn’t even offer a military discount. Isn’t their freedom worth 10%?

Biker BEWARE! These guys are horrible. Customer service and care is not their concern. They want your money, and once they have it, they can’t get rid of you fast enough. NO service after the sale.

This place is packed with motorcycles and everything that go with it. Lots of logo cloths and leather. Memorabilia and trinkets. My husband is the Harley person, my impression of Harley owners of the past 20 years is, they are people who are reliving the misspent youth they never had. My husband bought his current bike from this dealership. The sales people are friendly, but chatting you up is a big part of what Harley has come to represent. The bikes have risen in price, but the quality is improved from past decades. Parts and service are very expensive and hit and miss on quality. This dealer will sell accessories that don’t fit the bike and jerry rig to get them to fit. When it doesn’t work out, you are stuck with the accessory. Batteries are expensive with a warranty of a year, and my husband has bought a battery yearly the last 3 years for his current bike. Service is scheduled in advance. They do have a key drop box outside Service.

Purchased two new hogs from these guys so far. Awesome bunch of people who know the product and don’t try to over sell.

Because Myers Duren service department is a joke! They spend more time bull sh**ing you than anything. I have never felt confident with there service dept. I can think of 5 people right now that won’t be going back there and neither will I! There sales staff in front are very nice. I will take my chances and have the old school mechanics work on anything I can’t do myself.

Awesome bunch of guys here! They did me right even though I didn’t buy my bike here and treated me like i did. Highly recommend doing business here and not with the other group of thieves at 66. My next bike will be bought here with no doubt!