Hampton Inn and Suites

After the frustration of literally driving in circles at 10:30pm trying to find this hotel, my husband walked into the Red Roof Inn we were led to with both GPS and Mapquest, only to find that it *used* to be the Hampton. They were kind enough to give us directions or we’d never have found the hotel.
That said, it is now brand new, quiet, beautifully decorated, big walk-​in shower, very comfy desk chair, and everything you could ever want.
Watch the billing, though. We booked online but were charged more than the rate we booked. Keep your email reservation info to be sure.

My family and I stopped in to stay the night. My mother made reservations weeks if not months ago and the hotel did not have a room ready for us. We had comfirmation numbers for the reservation as well. They did not even have our reservation on the computer. We waited a very long time to get a room that did not even fit all of us. A terrible experience with terrible service. I definitely will never come back to this hotel. Do not come here.

Great service, great hotel, decent rates. Placed off the beaten path behind everything to your hearts content is this fabulous hotel built in 2011. Exceptionally clean. The saltwater pool is great and I am certain the free breakfast in the morning will be phenomenal.

This is a nice and pretty new Hampton Inn right off the highway in Tupelo. It’s in an area that is being developed and you are within walking distance of about 10 minutes to many restaurants.
We had a king studio suite which was very roomy, nice and clean. The beds are the very comfortable ones in most of the Hilton chains. You can’t go wrong with them. There was the normal buffet breakfast which is enough to get you going for the day. Staff was very friendly and gave proper directions for whatever you wanted to do.
In my opinion there is not much to do in Tupelo, I think the birth place of Elvis Presley is the largest draw for the city but I could be wrong.
If I was traveling through the town again I would book another stay at this property. Well worth it.

My husband stays in the hotel when he’s on business frequently, and I have visited 3 or 4 times. Unfortunately, his experiences over the course of the summer have caused him to review it (with my consensus) as follows:
«Rather than quietly disappearing, I wanted to give you some feedback to let you know why I will no longer stay at this property and am considering switching over to Marriott hotels. I am a loyal Hilton customer, a multi-​year diamond level HHonors member, with 48 stays at 18 Hilton properties over the past 12 months. This is my last night at the Hampton Inn at Barnes Crossing in Tupelo. I’ve been here 12 times in the past 10 months on a project that will continue with regular stays through the spring of 2013. My stays are typically 3 – 4 day stays and I have spent $ 3,847 on rooms at this property in the past 10 months. The people in the property are very friendly, but they are absolutely inept at solving problems and have no follow through skills. I’ve only had 3 problems over all these stays, but in each case, after informing the front desk people about the problem, nothing is done. The problem isn’t resolved and there is no communication about what they tried to do. The complaints disappear into a black hole. Today’s problem was a refrigerator that wasn’t working. After telling the front desk person about the problem this morning I returned this evening and threw my leftovers out since the refrigerator is still at about 50 degrees. Hard to believe they couldn’t pull a refrigerator from an unoccupied room to replace mine. Hard to believe they couldn’t go out and buy a replacement. Hard to believe they couldn’t even leave a note or message about what they were doing to fix the problem. No resolution, no communication.
So, my view is that since the people at this hotel really don’t want to be inconvenienced by customer problems, I will help them achieve that by not staying here any longer. I will miss Annie in the kitchen, she is a sweet person.
I like Hilton, and I enjoy the diamond perks. I’ll try the Hilton Garden Inn in Tupelo when I’m back here on Sep 10 and try to stay with Hilton. If not, there is a nice Marriott Courtyard here, and it won’t take long to build back up to platinum elite status with my other travels.»