Animal Clinic Of Tustin Ranch Irvine

My husband and I could not be happier with the services at the Animal Clinic of Tustin Ranch Irvine. We absolutely adore Linda, she is just the most genuine person! Every staff member and Doctor is just incredible. We have been taking our son Nixon here since he was a puppy and unfortunately moved a little further away recently, but we continue to drive to this office, it is worth it. Don’t hesitate to bring your loved one here!

I was trying to find a certified veterinary clinic to help me to transport my dog to Japan. I called several places with good reviews from Unilocal and Allison was by far the most knowledgeable and professional and of course the most helpful person of all.
Transporting your pet internationally can be very stressful because you have to plan it far in advance, especially to Japan You have to begin to prepare at least 6 — 8 months prior. You also have to follow particular procedures to meet the requirements regulated by the government.
I was very nervous because within 6 months I wanted to take my dog to Japan and I had to start the preparation asap to do so. When I came in this clinic, Allison and the other lady (I forgot to ask her name) helped me and they knew exactly what they were doing. They were extremely helpful and communicative and my stress vanished quickly. I am so appreciative! Having someone like Allison who is well experienced and knowledgeable to answer my questions at the front desk is such asset to any organization and they nailed it. She told me she’s been employed there for 12 years, which tells me the owner takes really good care of the practice.
I was so happy with their professional service and will definitely refer them to friends and family.

First time coming & I live in Irvine around Irvine and Tustin Marketplace and i always see this place so this time i decide to being my Shih Tzu. I called just to ask if they do walk in which they do but recommends making an appointment. I made an appointment and came in same day. The person i spoke with over the phone was Skylar and was very friendly.
Once I came into Animal clinic the staff were so friendly! :)
I have been to a couple animal clinic and i think i found clinic i will be taking for now on when Qutie has issues. Dr. Cohen was very informative and explained the underlying issues which was very useful because i just found out that Qutie has allergies. They also gave me a breakdown of an estimate on what we can do to see what is cause of Qutie’s allergies.
I think Qutie has found her veterinarian!!! She will be coming back from now on!

Milo Mittens is over 5 years old now… we’ve been bringing him here for his annual wellness check-​ups, shots, monthly claw trims, etc. since he was 6 weeks old. The staff here are super friendly and they always know it’s regarding Milo when I call before I even mention his name.
That being said, it IS a tad pricey here. I feel that I can say that in all fairness because I’ve called quite a few other veterinary clinics for estimates on certain procedures. It’s not that far off that it has deterred me from continually bringing Milo back, though. You get what you pay for and I’m happy to say that I’ve always been very satisfied with the care that my cat gets from here. They also offer a membership rewards plan that you pay annually (I think it’s between $ 80-​$ 100, I can’t recall). It’s really worth it because you get two free wellness exams every year (one exam alone is pretty much the cost of the membership itself) and bonus dollars or something. I’m probably botching all the info, but it’s definitely a great membership it if it’s offered to you.

I have been bringing my golden retrievers to animal clinic of Tustin Ranch for 10 years. I love the friendliness of the staff and care of the doctors.
We started seeing Dr. Putnam and after he semi-​moved to his other location we continued with Dr. Cohen. She has been our vet for about 7 or 8 years. I trust her completely because I believe she genuinely cares. The front office is very friendly and have been very diligent with my dogs insurance paper work.
Watch out for Allison… She will spoil rotten your pet. My dogs compete for her attention every time we go!

Great vet! Convenient, clean, and, best of all, very complimentary of my beautiful puppy. Clearly smart people! Prices seem reasonable. Thorough. 5 stars!

I needed to take one of my cats in to check out a rash. Now, going to the vet with a stressed out cat and a six month old baby is a juggling act. Joe, the vet tech, saw me coming with all of my cat and baby baggage and immediately opened the door for me. He stayed and calmed down my cat in the waiting room while I checked in holding the baby. Jessica at the front desk was equally thoughtful in helping us get checked in and gathering intake information. We saw Dr. Woods who did a thorough examination and provided several treatment options for us. They also discussed payment options that helped me make an informed decision about care. When we were finished, Joe helped carry my cat back to the car so I didnt have to juggle so much. This was a great first visit.

I just went there yesterday to put our beloved almost 16 yr. old mini Dachshund, Sadie, down. :(
I can not begin to express my gratitude for the care and compassion we received there.
What’s funny is that we were not regular patients there, but I don’t care for my regular vet’s bedside manner and I needed to go somewhere that would embrace my 12 year old son who wanted to be present. You can imagine how hard that was since he grew up with her.
Anyway, upon a recommendation from a good friend we called Animal Clinic of Tustin Ranch.
LINDA who answered the phone was beyond wonderful. I can not ever express how thankful I am to her from beginning to end.
DR. COHEN, no words could begin to describe her compassion. To the point of where my son, in the midst of his grief on the way home tells me, «Mom, we need to write the vet a thank-​you card.»
I can’t even get through this review without crying. I just want everyone to know that I will be switching vets and making the extra drive to come here from now on based on that experience.

We dropped our puppy off for surgury and they took great care of her. Very happy with the customer service also. I recommend this place over other places around the area.

Dr Wood and the staff are great. Very knowledgeable and friendly!

My dog is not a dog, he is our child. So, when it came to selecting a vet for him to get neutered at, I really did my research. I checked all vets in the area, read reviews and selected this vet because it only received positive remarks. I am so happy that I did. I was so nervous to leave my angel but they assured me multiple times he would be well taken care of. We selected the most expensive neuter package which assures us he is in appropriate condition to undergo the surgery. They also updated him on shots which was great. They called me after the surgery was complete to ease my mind. All of the staff was so warm, friendly, loving, and they allowed my angel to warm up to them upon first greeting. I received thorough instructions as how to care for my injured baby and I am 100 percent pleased with the vet and highly recommend everyone come here!

This place is over priced. Far more than any other clinic in Orange County and I didn’t mind because «you get what you pay for»… NOT HERE. We paid for a full allergy panel on our boxer and were NOT given all of the information we needed. We were not given a follow up call to let us know we needed to reorder more of the shots for our dog. I have had horses and dogs my entire life and never experienced anything like this with a vet. This place is a joke. Now they want my dog to start a whole new round of allergy shots from the beginning! I have called in for over a week now and Joe the front desk clerk tells me initially she needs one tube ordered to maintain her shots… That didn’t sound right since she initially had 3. He had NO IDEA what he was telling me! He had no idea that she even had 3 tubes to begin with!!! Do they not have charts with the animals information in front of them!!!
If they would have let me know in my initial visit I needed to maintain the shots with a different injection after the initial 3 tubes were empty this all could have been avoided. I would have paid for a years worth from day 1!!!
I would expect them to call me after the first 3 tubes were complete and ask how she was? Ask if I was ready to order the next round! My hair stylist calls me when it is time to come in! Give me a break!
If you want to pay more for MUCH LESS, if you want your animals to be in pain… ask for Dr. Wood and throw your money away here.
Joe should seek employment elsewhere. Someplace that isn’t so serious I suggest.
I take my animals very seriously I wish they did the same when hiring employees.

I used to live in the TR area so this vet was only 2 blocks from my house. They were wonderful when I 1^st brought my stray kitty in there & even held her & fed her for me for almost an entire day while I was moving. Dr’s Brooks & Cohen are wonderful with cats too.
My only beef is the up-​sell & excessive costs. I realize they’re in a «high rent district» but $ 650 for an anesthetic teeth cleaning? They also require pre-​op blood work that shouldn’t be necessary for young, healthy cats. I went to another clinic & they give you the option of whether or not you need blood work & don’t require IV fluids, but recommend it. The No. Tustin clinic only charges a little over $ 100 & you should’ve seen the look on their faces when I mentioned what this place charges. Also, 3 years ago, when I brought my cat in here for shots, they recommended the cleaning & the Vet at No. Tustin said my cat has very little tarter build-​up and doesn’t recommend it yet… What’s up with that?

My family and I have been going here for years. It started with our family dogs and I am not out on my own and take my dog here as well. The staff is fantastic. They are so friendly and accommodating. They are also super helpful and patient with all of my questions and concerns re procedures. Thanks for a great service!

I have been taking my dogs here for at least 3 years now. The staff here is always super friendly, you can tell they really love animals. They do the best baths on my big lab. They clean out his ears and do other things that regular groomers can’t do because they don’t have the medical experience. They send me constant reminders when their shots are due and when yearly medical exams are due. I moved to Laguna Niguel from Irvine and I still make the trip all the way to Tustin because I know they are the best!

I love this place! I’m a new puppy owner and they are so friendly, kind and helpful!
The offer discounted vacinations on the 1^st and 3^rd Saturdays. The staff is very caring and loving.

I am just sad since I love everyone that works here and the way they treat my dog! But I get that this is a Business and they need to make money. But when i feel like that is all they care about and try to push you to do things to make money it angers the shit out of me. Will no longer be bringing my DOG here.

This place was absolutely fantabulous. I called early afternoon because my poor Addie girl’s ears were driving her crazy. It looked like the growths in her ear had enlarged and her poor ears were so red and irritated. Our usual vet isn’t open on weekends (Newport Pet Clinic. Also very good) so I found this place through the awesome Unilocal reviews. Their hours are also Monday — Friday 7:00 am — 6:00 pm and Saturdays from 8:00 am– 4:00 pm. I work during the week so it’s convenient to have this place open during those times. Sure enough they told me to bring her right in because they didn’t want us to have to wait until Monday to resolve her ear problems and discomfort.
From the moment we arrived it was such a great experience. I filled out the paperwork and soon after we were already in the room. The girl at the front desk was so so so kind and asked if Addie and I would like any water or any toys for her to play with. She brought in a couple toys and sure enough Addie was all about it. I played with her until Dr. Wood came in, it was a nice distraction for Addie reducing her anxiety being in an unfamiliar setting. Top notch customer service.
Addie tends to get ear problems quite a bit, especially the problem with yeast. Turns out she also has some polyps that have grown, most likely contributing to the yeast buildup. Dr. Wood and the vet technician were so incredible. The vet technician massaged Addie and kept her calm while Dr. Wood analyzed her head to toe. The doctor was so knowledgable and was able to describe the issues so that I could understand them.
One of my favorite parts of the whole experience here was that the vet offered a medication to put in her ear that would last 2 weeks. She told me I had to do absolutely nothing. She explained that a lot of times putting in medication (drops, wipes, etc) causes discomfort for dogs and often puts unnecessary stress on both the owner and the dog. I LOVED THAT! She’s so right, it’s such a pain in the butt and I hate having to hold her down forcing drops down her ear. I, myself, hate putting things in my ear so I couldn’t imagine somebody holding me down doing the same to me. She was also prescribed two other oral meds which she has no problem taking. And guess what!!! Every single pill was precut into the correct dosage!!!
At the end of the visit Addie got a report card which was so nice as I often forget what the vet says post visit. Everything was written down for me in simple terms. They also didn’t charge me anything extra or push me to purchase something that wasn’t absolutely necessary. The girl at the front desk was so helpful and answered any and all questions I had for her, she even went out of the way to look up a number for me to register my dog as a volunteer pet therapy dog. I even received a phone call today to check up on Addie and was told to call with any questions I may have. Wonderful service, to be honest it couldn’t have gone any better for a visit to the vet! Thank you!!! Thank you!!! Thank you!!!

Very attentive and caring clinic demonstrated by their affections for my dog.
Follow up and customer service is excellent and a couple of documentation requests were attended to quickly and efficiently.

I drive to ACTRI from Los Angeles – that’s how good it is.
ACTRI’s entire staff is highly competent and have always given my dog the best care. But that’s not what sets them apart. They genuinely care about the animals they treat – a quality that’s both hard to find and hard to quantify. They always remember my dog, no matter how many months it has been, and always do a great job following up after visits. They’ll be Otter’s vet forever, as much as I can help it.