The UPS Store

Best UPS I’ve been to! Sydney is super awesome. She was so helpful and considerate in helping me deliver my package and even helped me save some money. I’m looking forward to going here again!

Minus one star for not being open at 8am on 12÷7÷15. Businesses should always be open on time. Currently 8:12am, had to leave since I have work. Very inconvenient.

A+ Service. Management here is awesome. They’ve got a great staff and every transaction is smooth with these people. Defiantly recommended to everyone.

Awesome service and great products. Thanks Erick and Ezekiel. Alway courteous and friendly. Customer service is a true lost art that is preserved here.

The staff was super friendly and made sure my package got out in time, even though I was just minutes before the end of the day cutoff! Eric was super friendly, helpful and kind. I highly recommend this store for any shipping needs you have!

I use this shop for all my business needs, they’re professional, helpful, priced well & a real part of the community.

Got there at 4:30 pm to return a package to Amazon. They taped it up for me, gave me a tracking receipt, had out in no time, and the item arrived at its destination the following day. Perfect.

The staff at this store is always helpful. Eric, the manager, always goes above and beyond to assist not only with the packing but also trying to find the most efficient way to deliver. I highly recommend this place for all of your mailing needs.

I am writing this review from the parking lot of the location because I wanted to get this out there in as much detail as possible.
I came in at 4:05pm to have a guitar boxed and shipped. The rep who boxes items was unavailable so I waited for him by sitting at the computer desk silently.
Upon his return, he asked his colleague if there is anything he can do, she pointed to a guitar that needs boxing up and that I already printed the label. He proceeded to help the next customer instead and attended to taping up other packages.
He looks over at me and notices that I’m just sitting there. I avoided eye contact only so that he wouldn’t feel rushed.
He did however ask since I was the only one left in the shop «have you been helped?» This happened at 4:25pm
I pointed to the guitar to remind him of what was already pointed out to him 5 minutes before by his colleague.
He asked me if I was upset, I answered «well I have been waiting for 20 minutes and five minutes since you been back»
He proceeded to grab my guitar and a box and say «here is your guitar take it somewhere else; you are in my store and I won’t tolerate your attitude.»
I proceeded to ask his colleague «have I said a word in the twenty minutes that I’ve waited?»
She shrugged cause it was obvious he was her manager so I said «you know what? Forget it.»
There are billions of ups stores and shipment places in my area so thankfully I don’t need to put up with their attitude; I highly recommend you stay far away from this place. Unless you don’t mind being kicked out of a store while patiently waiting for your turn to be helped.

This place i always make my shipping, printing documents, picking my mails Eric, Jonathan i barely remember name but there is another girl always so helpful, nice and polite. I really like these people all of them.

The personnel here are great! I had numerous packages to send, they took them from my car, processed them rapidly, told me the date they would arrive, gave me the tracking slips, they were so knowledgeable, kind and friendly, definitely will be shipping again with them!
Marylee W.

Hands down, one of my best shipping experiences EVER! I showed up with 14 boxes that needed to be shipped home to SF, and I was in and out the door in about 15 minutes. The staff was prepping/​weighing/​checking the boxes as fast as I could wheel them in. I walked out with all of the tracking numbers in one place. The boxes arrived in less than 2 days, as promised. MUCH, MUCH easier than going to UPS in person.

I come here at least three times per week either to print something or mail. Their service is exceptional and every one is really welcoming and friendly. They are super nice and always go above and beyond to help. I have so far seen four different staff and they all
have given me great customer service.
Keep up the good work guys!

This is my favorite UPS store. Eric the gm is above and beyond helpful. He has gone out of his way to help me with shipping. He always is very friendly with customers and finds the least expensive way to ship.

Good experience with them today

These guys are so great! Love them! I have a PO box here and use them for shipping, printing… pretty much everything they offer. Lol. All the employees go above and beyond to be helpful. I love when a business really understands customer service.

The guy who works here is the best ups worker ever, I was going to ship something over 120 p, but the things are too heavy.
However, that guy ran outside helped me to move it, later they found out the price is way too expensive. They even told me where should I go and ship. That really saves a lot of money, after that, they even helped me move everything back into my car!
120 ponds not kidding

Okay I had to write a review today. I’ve been here 4 or 5 times so far and every time I’ve been here it’s been easy. I know some locations have attitude from the employees but it couldn’t be any further from this place. Eric is mostly the one I deal with and he’s been fantastic every time. These guys are awesome.

Recently moved back to Southern California. Found this UPS store on Unilocal.So glad I did !!! The GM, Mr. Eric Gonzales was kind, helpful and saved me money.
Please note: Unilocal has not corrected the address on the site. UPS is located in the same shopping area as Ralph’s. address is 13 217 Jamboree Road Tustin 92 782
714.389.9377 Eric will take good care of you!!!

First time I used their services I was in a bind (can you say procrastinate?) and needed 500 flyers printed. Not only did they hook me up, Sandy and Jordan were so patient, professional and went out of their way to get my order out in the short amount of time I placed my request in. The second time I needed the same print job done they gave me the same good quality service and informed me about a discount I could avail of. No other place I’d go to when I’m in a printing bind!