PR at Partners

Last year I was researching good places to color my hair, I’ve never done it before, and I had a horrible experience here with someone that cut my hair entirely wrong. One of my friends told me to go to PR and check it out. It was the best decision I ever made. The receptionist referral Katrina to work with my hair and she is amazing! I couldn’t be happier. Since then I come back several times for her to cut, treat and color. She is professional, do a fantastic job and a great person to talk to, she is friendly. If you are looking someone to take care of your hair, this person is Katrina. I’m coming back with her again in March and looking forward to it.
The only cons I have is that they don’t let you do a credit card tip. I rarely have cash on me, so I have to run to get cash overtime before coming in. I go to some other places that accept credit tips; maybe that would be something you guys could improve.

Terrible salon. Very crowded, awful florescent lighting. Double booking which means I was shifted between the shampoo bowl and someone else’s station. Both times this happened. Both stylists I had were very rushed with not much time for me They convinced me to do a toner the two times I went, which ended up washing out on my towels in two washes (even though I bought the expensive shampoo they recommended. Very expensive for poor results

Me and my family are frequent clients here but after my last two experiences I just can’t go back. I don’t want to name the stylists but it’s just so wrong to leave my hair this way and I had to pay for it.
1^st bad experience: I went back and I wanted my hair a little darkened, roots done and hair cut. The stylist needed up telling me it was best to just do a toner and it would look fine (it did till the first wash but the toner h had put was wayyyy too dark). The hair cut was awful! My hair was so choppy and square! That same week I went to a different salon to get it fixed. That salon left my hair looking great even after my first wash!
2^nd bad experience: I recently went back to add a couple more highlights at the bottom and get my roots retouched. This time I decided to go with another stylist since the one that normally Does my hair messed it up last time I was there. They told me balyage would be the best. so I agreed. THE ENDS OF MY HAIR ARE FRIED. I have tried to put every kind of oil and treatments. I have spent so much money trying to fix my hair after my last visit plus I payed around $ 300 for them to destroy my hair. My haircut wasn’t bad but my hair is so dry at the ends that every time I brush it it just breaks off. I have doesn’t so long trying to grow it out and for this to happen after spending around $ 300 and 4 hours at the salon it’s just so disappointing. I can never go back. I have attached pictures of my hair before and after.

First time going to this place and I loved it. Tommy was my stylist and he did a fantastic job. I got my ends trimmed and some layers and a blow out, which was amazing ! I’m really glad I came here I will be returning. While i was there my Partner had gotten a simple wash and blow dry while waiting for me she has dread locks and they didn’t turn her away ! I called 3 places prior to this location and they all said «sorry we can’t we don’t specialize in that type of hair» Crazy ! You don’t need to specialize in dreads to wash them and blow dry .
Overall love this salon very young and trendy kept very clean and every stylist looks very welcoming

Been coming here since August and cannot complain about the style and quality of service. I always get my balayage and hair done by Cara who always does an amazing job. She always makes sure you get the hair style that YOU want. I’m so used to walking out of the hair salon with a hair style that is completely different from what I imagined. So it’s refreshing to finally be able to walk out of a salon feeling like a million bucks. My only criticism is how pricey their services are. But if you’re willing to dish out at least a $ 100-​$ 200 for coloring and a cut, then this is the place for you!

I’ve had the same haircut my whole life as people didn’t really know how to work with it. I went to Tommy from a recommendation and he was actually able to work with it! He said that my hair is a challenge but likes the challenge. Each time I go to him, it seems to look better and better. I don’t think I could ever go back to anyone else.

I was referred by a friend to Tommy Tran and now I’ve been referring him to everyone I know! I was just so tired of my hair, all it did was just sit on top of my head. I knew I wanted a haircut but I didn’t really have any kind of style in mind. Tommy was so helpful, he gave me different options of what would look good with my type of hair, my face shape, laziness level, etc. Not only is he super chill to talk to but he has a ton of at home hair styling tips for the lazy and inexperienced stylist that I am. Throughout my appointment we kept talking about different haircuts and colors. I decided on a simple but classic hairstyle that is great for the winter but after talking to Tommy I’m definitely coming back and trying something that will really compliment my personality and the fun warm weather.

Lucky is the only hairstylist that I will let touch my hair. I am very picky with who I will let cut or do anything to my hair because my mom used to be a hairstylists for over 20 years & did my hair for most of my life.
I’ve been going to Lucky for over two years now & he is awesome. I’ve only gone to him for haircuts & he never lets me down. I don’t like to color or highlight my hair but he does also provide that service & has tried to convince me to for months. Haircuts for women by Lucky are pricey ($ 50 – 55) but worth it!
I would recommend Lucky to my friends & anyone else looking for a great hair stylist! He works several days out of the week & also has experience with wedding & show hair. Lucky is super friendly & is super accommodating with all your hair needs!

The fabulous artist here are more like hair doctors in addition to hair stylist. I had the pleasure of getting my hair done by Katrina and speaking to Mary at the same time. Katrina gave me a step by step illustration of what was happening to my hair and the options to fix any ailments I had, pure genius. I was also able to chat with Mary who has incredible knowledge about hair. Katrina is my doctor and hair guru. Mary is also a hair guru. You can’t lose. If you need the help, go see either of these two. Big hugs and kisses to both these amazing ladies!!! Pictures to come…

I’ve been going to this location for almost a year now and my go to guy is Enrique. Ive spent a lot of time trying to find the right person who can cut my hair right and listen to what Im goin for. And I finally found him. He really knows my hair well and how to handle it now. Plus his shampoo and wash service is just worth it for the extra money I pay. Im sure I can go to any barbershop and pay less. But for the overall experience its worth the extra money. Enrique knows whats up.

I got my hair colored by Tommy Tran! My first session went well I got some highlights in, but Tommy wanted to make it better so we had another session. What I like about him is that fact that he wants to perfect your hair! He went out of his way to make my hair better, even though I liked it but after some sessions, now I LOVE MY HAIR! I get compliments all the time about my hair, some randoms even ask to take pictures of it! I will forever go to Tommy Tran to do my hair and so should you! (:

If you want to have to seek medical attention, after a $ 230 color correction, this is the place!
I went in to get a color correction. Bleach/​dye job. My whole head was bleached all at once and then pulled into a clump and I was left under the heater for 15 – 20 minutes. No one ever checked to see how my hair was reacting to the bleach, no one came to make sure it wasn’t on for too long, and my head began to feel uncomfortable. The discomfort turned to pain and I felt panicked and wasn’t sure what to do since no one was around and my stylist was nowhere to be seen. The pain became unbearable and I grabbed a fistful of tissues to hold the mass of bleached hair and jumped out of the chair to find help. I was holding back tears. When another stylist saw me wandering around confused and stressed she asked if I was ok and then went to find my stylist (hanging out in the office.) I told her my head was burning and she just said «well you were pretty much done anyways» she rinsed out the bleach and I was debating going home just like that but she assured me the dye wouldn’t cause any pain. She and another stylist commented on how much my hair had lightened up and seemed shocked that it had bleached that much.
The whole rest of the session was weird. They were acting weird and after the dye was rinsed and she dried my hair she began to chop off chunks «texturizing it» without asking me if I wanted that. I now realize it was probably to remove all the horrible damaged hair hoping I wouldn’t notice. I didn’t realize the extent of the damage until I got home. The back was bleached several different shades which made the dye lighter in some areas and darker in others.
I contacted their customer service and was actually very polite (I hate confrontation) but explained how dissatisfied I was with everything that happened. The lady was actually rude to me and seemed irritated. She agreed to call the salon and send them the photos I submitted. A stylist called me back and explained how she wouldn’t have done anything differently herself and if I wanted it fixed I could come back in. Well of course I was terrified of the place since my head was still in severe pain and my hair was multicolored mush. They eventually refunded my money but were extremely nasty about it, blaming me for having «damaged hair» and I should have known that color correction is a «process» and insisting they did nothing wrong and I just didn’t like the way it turned out.
Well my head wasn’t getting better and hours after showering it was still be wet towards the back. I made a Drs appointment and my doctor was shocked. The chemical burn from the bad bleach job was so bad that my scalp was infected and the wetness was pus leaking from my head. I had to go on antibiotics for a week taking one every six hours and also had to use a prescription ointment three times a day. I felt gross and I couldn’t really wash my hair and I obviously couldn’t get the horrible dye job fixed. Sleeping was difficult since the back of my head was in so much pain. The whole experience was a total nightmare and the fact that they treated me like crap made it even worse. All I wanted was to try a fun new color and ended up in severe pain and with medical bills. Honestly I will probably never return to a salon ever again. Especially not this one.

Kim Tran is fabulous !! I’ve been getting my hair colored for years but was looking for someone who specialized in hairpainting/​balayage and cutting long, thick hair in my area and I found that with her.
She’s super personable and easy to talk to, which was great because we were on the same page from the start about what I was looking for and the maintenance level it would require for styling/​touch ups.
I have long, super thick hair and she was honest with me about what needed to come off to get it looking healthy and dimensional. In the past I’ve always been scared of letting people cut too much but she took just the perfect amount off, gave me great textured layers, and thinned out the extra volume on top — I don’t know how I dealt with all of it before!
I would highly recommend her and have already sent two friends in! She books up super quickly so make sure to call for an appointment at least a month in advance.

I haven’t had my hair cut in years because of a bad cut that happened before. So I ended up cutting my hair at home myself. I decided it was time for a change though, so I did some research and decided to go to PR for a cut. You get $ 10 off your first time there. My haircut ended up being only $ 35!
My stylist was Ruslana, and she was nothing but down to earth and professional the whole time. She really took care of me and made sure my hairstyle was exactly how I wanted it. She was also easy to talk to. My hair ended up perfectly how I wanted it.
Needless to say, I would definitely recommend Ruslana for your haircut. I’m going back for color in August and will update my review then.
She spent a lot of time on my hair so I tipped her about 30% of what the actual price would be without the coupon. I’m really gushing about my hair right now! Ruslana is young and she looks pretty hip too, so she knows what the modern styles are and what would look good.

Kim & Lucky are my go-​to stylists at PR!
Lucky is amazing at finding the perfect new length or cut and giving your hair life again while Kim is a master at coloring. Both are so warm and welcoming and are always doing their best to give you the style and/​or color you’ve always dreamed of. On that same note, they’re also great at managing expectations: very realistic about the process of coloring (how light you can go in one session without frying the crap out of your hair), what cut will suit your face the best, etc.
Best part, aside their skill and fun conversation, they won’t try to up sell you on product. These two are the holy grail for hair. :)

Kim Tran did it again yall. #HBKT #hairbykimtran i love my hair and I love her patience with me, advice, and just being an amazing soul!

I have been seeing Will for over a year now and he is very patient and helpful. I usually have a lot of anxiety over getting my hair cut, but Will has made it such a collaborative experience, it has definitely helped me get over that.
Every time I show up, I’m greeted by the receptionist, who tells me to have a seat and then goes to let him know I’ve arrived. He comes and always asks how my last cut worked for me last time and whenever I do have an issue, he is quick to provide an alternate and a fix to the problem.
I enjoy working with him because it feels very collaborative, as it should be. He also recommends hair products that would go well with my style.
My wife also goes to see Lucky, who she has described as attentive and while she asked for a difficult cut, he was able to accommodate and she was happy with her cut.
While it’s an odd location (I cannot think that many people would want to come to the mall for a cut) but stop by and visit at least once.

After 8 months of letting my roots grow out (I had silver /​white hair, that I redyed dark brown at home) it was time for a change. I was in such a hair rut and I just knew that I had to reach out to Joanne. On 8/​20, I stopped in for a trim. I gave Joanne some information and background about my hair, including the neglect I put it through. I really emphasized that I wanted to get rid of all the split ends without compromising the length, & I am SO happy with the trim! The quality of my hair has improved immensely. Yesterday 9/​14, was THE day. The day my hair has been waiting for. Something to reawaken it and make it feel alive again.
I really wanted to add some blonde back into my hair, without doing anything to the regrowth I have. (8 months worth) I guess you can say I’ve kind of grown attached to it… Don’t judge me! With that being said, I gave Joanne a general idea on what I’d like my hair to look like, and magic is what happened. I am OBSESSED with my hair! She gave me all over balayage highlights and it’s definitely the perfect blend of colors– even with my black roots. I’m so happy that my hair journey has begun all over again with Joanne. Not only am I so in love with my hair, but she has really helped nurse my hair back to health. She really cares about the integrity of my hair, which I really appreciate. I was able to obtain knowledge on hair health and maintenance as well. I could not be happier with my experience with Joanne and PR!

Do you remember the scene from Office Space with the high pitched office operator?
«Corporate accounts payable, Nina speaking. Just a moment.»
Ok keep that in mind.
I don’t write bad reviews too often but here I go…
Service desk: first call I made…
«can I put you on hold please»
I was forgotten about. Called back.
«can I put you on hold please»
Thankfully she didn’t forget about me this time.
Next day, called back a third time to schedule a redo (see review below on the hair cut itself).
«can I put you on hold please»
I forgot to ask if it will cost me for a redo (free of charge), called back a fourth time.
«can I put you on hold please»
really?! The worst part is that there is more than one person sitting at that desk.
When I got to the salon, I watched the receptionist continue to ask customers to be placed on hold.
«Corporate accounts payable, Nina speaking. Just a moment.»
Hair cut/​stylist: I won’t put her on blast because I was happy with the haircut at first but a little concerned because she took only 20 min to cut when I usually have an hour with a stylist. She was late for one thing coming into the salon. And She seemed rushed because at the end of the session she jetted off and didn’t even walk me to the desk. Maybe I insulted her?
The next day I noticed a half an inch difference on one side. I was going to let it go but I started to feel self conscious.
When I requested a redo the receptionist started to schedule me for two days later with the original stylist.
Um. No. I want it TODAY with a more careful stylist. Mind you I don’t live close and I rarely get a day off.
Cara, the new stylist, noticed the difference too and she had to chop off another half an inch everywhere to make it even and connect.
I was much happier. But not impressed with my first experience.
It’s that feeling you get when you finally fixed the printer jam. You’re releived but you’ll never trust it again.

Located inside Tysons Corner Mall.
My sister had an appointment with Joanne for 5:30 on a Monday night. She couldn’t make it so I took her appointment cus I wanted to get my hair done by her anyways.
It’s was my first time there so I had to fill out a form.
Went because my hair was so messy looking from 2 previous cut and colors. I got my hair colored by someone else and did NOT like it. It faded and looked super messy. My hair looked dry and it was bad. So I spoke with Joanne and asked her for her suggestions. She recolored my hair to a darker shade and it is still lasting well. It’s been about a month of so since I’ve been and I am so happy and can’t wait to continue to get my hair done by her.
GO SEE JOANNE. BUT DON’T cus I don’t want to have to wait to get an appointment. She’s hard to book an appointment with.