Mountain View Tire & Auto Service

I’ve been here several times and have been treated respectfully, quickly, and courteously on each visit.
Edward in particular was especially kind to not take advantage of a situation with my AC today when others would have. Thank you Edward!

I would like to update my ratings for Mt View Tire and say that after several years, I am just as happy now as I was then. My daughter is now driving and they are taking good care of her, as well as my mother and myself. They treat us all with respect and our cars are in good hands. Thank you Mt. View!!! You guys are great!!!

I went online to book my appointment for the next day, I received a call at 8:30am that I could come in at 9:30 so that was great! I was greeted by an older gentleman who was very nice but he asked me three times is an oil change all I needed? Was I sure? I said yep that’s all I need today! He tried to transfer my account from another branch and was struggling a little. I was kind of glad to see that they employed an older man even though he may not have been the fastest, or the most computer savvy, it’s important that senior citizens are still able to be offered jobs if they want to work. :) Took a little over an hour which was fine. I will definitely come again! I only gave 4 stars since It was my first visit and I’ll reserve 5 stars for consistent great service!

We were on our way to Joshua Tree and heard unusual noise coming from our RV. Mountain View was the nearest tire shop and they were great. They didn’t stock the tire we needed but the manager actually sent one of his employees to their nearest warehouse to pick up the correct tire size. All that to say, customer service was excellent prices are fair and they got us back on our way to Joshua tree.

Came here because my car kept stalling out on me. Figured since my husbands whole family goes to this place whenever something is wrong with their car that I should bring it to this place. I’ve gotten tires from this place before and they were great and quick! But when I brought my car in to get looked at all they could tell me was that nothing was wrong with it. I was shocked because obviously their was because it kept stalling out. They proceeded to tell me it could be just heat related so I decided that was it and got 2 new tires instead because apparently «nothing was wrong». The next day I was driving around and my car kept jerking and stalling. Went to the gas station and my car died completely. Brought it back to the place the next day and got a new battery put into my car because maybe that was the problem the whole time? They charged me almost $ 200 dollars for a new BATTERY! Already dropped about $ 450 dollars at this place for new tires and a new battery and my car was STILL BROKEN! They ran a test the next day and told me that a code popped up but they don’t know what it means and that I will have to bring it to a dealership. Seriously? your a car place how do you not know what it means? I was fed up with this place because they couldn’t tell me what was wrong. Its super frustrating especially when your willing to pay money to get the problem fixed.
Since this place couldn’t help us we brought it to Chevy Rotolo in Fontana, CA. Being a dealership it took a bit of time for them to figure out what was wrong but they finally DID! I spent about $ 700 dollars to get the problem fixed which is kind of ridiculous but I’m glad the issue is fixed and if Goodyear would have took the time to figure it out they could have made another $ 700 dollars off of me.
* The people at this place are really nice and they didn’t charge me for looking at it because they couldn’t figure out what was wrong. I will still come to this place for future problems because its convenient and my husbands family recommends it.

I took a tire in this morning to have a flat fixed, my first time visiting the business, and was greeted by AJ. AJ was friendly, professional and quoted me a price to repair my tire. After it was fixed AJ not only installed the tire, but check the tire pressure in all my tires. John Meza, the store manager wouldn’t let me pay for the repair when he found out it was my first time visiting his business. I’ve never had anyone fix a tire for me for free in my 47 years of driving. Thank you John and AJ for the great service and free tire repair!

My go to place@ campus and the colonies for car care… Jimmie and John know me by name even if I haven’t been there for a few months. That my friend is great customer service and why I keep coming back. they do that with everyone!!! :-)

I stopped in for a oil change. I left with my oil changed an 2 new Tires. They noted that my rear tires where al most worn out, and rod me so. I knew my they where pretty worn so it was not a surprise. Any good shop should tell what they find that needs attention. So it was not just a suggestive sale. Tire price of the tires was reasonable, so my babies got new shoes!. They also told me my rear brakes where getting low. i knew that going in also. When they took me to the car and showed me my calibers, I judge them to have 2 or 3 months of life left. I’m the type that’s likes to take it to the edge, before dishing out additional funds. They where good with that. I found the staff to be knowledgeable, pleasant and friendly. I’d go back and do business with them again.

I’ve came here to purchase 2 tires and they’re always nice. Today I had a nail in my tire and they took care of it completely free of charge. Possibly because I’ve spent so much money on tires here in the past, but either way I always come here when I have tire problems and the people who work here have always been kind to me.

My wife had a blowout on her Tahoe so I had the car towed here. They called me when the car arrived and also called to let me know when it was done. I asked if they could change the oil and they did that as well. Great customer service.

Store manager, John, checked my car for free; letting me know if it was ready for a smog check after I personally changed my battery. Then he had my tires filled since they were low. I’m moving my business here.

I don’t really know how many stars reflects the true potential of this place because my experience was minimal. BUT, my main beef with this place is that I made an appointment for 8:30AM, and, even though they called me at 7:30AM that same morning to confirm, when I arrived I was told they were understaffed (or something to the effect that they were really busy) and that I should come back in an hour. I mean, seriously, what is the point of making and confirming an appointment? Imagine going out to dinner and when you arrive they tell you that despite your reservation the wait is an hour. Cray cray. I gave it two stars because the place was clean and at least the front counter dude was honest – he could have just checked me in and kept me waiting. I went to America Tires Centers down the street off Foothill and in LESS than 1 hour had my tired changed, oil changed, and car washed. Now THAT is how we do.

Very slow service to just change one tire and very poor selection on tires. didn’t even have the right size had to put different size on my car. Then the tire guy broke my hub cap and where going to try to hide the fact that they broke it. but I saw and told them forget about it leave it off I just wanted to leave. Didn’t even offer to replace it!

Very professional and super quick.
I received a full synthetic oil change with a new filter. The website offered a mail in rebate for $ 15, but instead of the rebate the manager offered me a $ 10 discount. The website also has a coupon for a free tire rotation.
I dropped my car off on my lunch break (with appointment) and walked up to Chipotle for lunch. They completed the work on my car in less than 30 minutes before I was done eating.
My total cost was about $ 65 which is very reasonable for the type of oil change my car requires.

I’ve had my oil changed here a few times now and they never try to sell me any gimmicks. They’re very straight-​forward, inexpensive, and efficient. I’d recommend them to anyone!

Fast, zero problems, friendly. The can be higher then some other locations, but the customer service can not be beat. I’ll pay the extra few dollars to know who I’m dealing with. Open early, close late. Clean location that is easy to find.

Not happy
Staff was rude… tried to overcharge me when I asked them to adjust price they argued and made me feel it was my fault…
They realized I was right and did the right thing but it took up so much time and effort I would not recommend

My boyfriends purchased tires here in the past and the staff was great and helpful. So when I got a nail in my tire I took it over the them. I showed up around 10 and they quickly took my car inspected the tire and patched it. I was expecting to wait since it was later in the morning and I didn’t call ahead. The guys there were great and I would definitely come here again.

I went in at 7:30am on a weekday because I had a large bolt in one of my tires. First off, I showed up a little early and they were already open. I explained my situation and that I needed a new tire and they recommended seeing if they could repair it first. I also explained I was in a hurry so they sped up the service and repaired my tire without any issue. Before I could even pay the gentlemen said ‘don’t worry about it’. I know they have a listed price for repairs, so this was a surprise.
If other reviewers on here try and suggest any kind of dishonest service, this seems to contradict that. I will definitely take my vehicle here for simple tire issues in the future.

We have purchased tires for two cars and a RV from this store. Always fast and friendly service. Thank you