Kaiser Permanente Vacaville Medical Center

Nice facility, good parking and location. However do not get Dr. R in family medicine for your doctor.

This Review is on Dr. Farhad Zamani
A few weeks ago while washing the dishes, I got into a fight with a butter knife (a sharp one). Well I lost cutting my finger all the way down to the tendon. I know it sound sad, but its true.
After check in and waiting in the lobby for 38 minutes, I was taken in the back to the ER for some much needed stitches. Dr. Zamani came in and told me that they were busy and they would get me out very soon. Very soon meaning 15 minutes later. Dr. Zamani was very professional towards me and, joking about how I tried to cut off my finger so I could get out of doing the dishes.
You could really tell how passionate Dr. Zamani is about his job. Taking pride in his work and at the same time making sure his patients were comfy.
A week later Dr. Zamani send an email to me making sure that I didn’t have any problems with my finger, and wished me well.
I honestly wish Dr. Zamani could be my primary doctor.

I am content with my care, but I have so much trouble finding each office due to the directions being wrong.
Every time that I have an appointment I am given a location to go to. There is no continuity to the locations and they are rarely even accurate. I’ve heard this is because the receptionists are the ones who fill in the info for each location. Sometimes I am told to go to MOB A when I am supposed to be in MOB B, sometimes 3^rd floor when I am supposed to be on the 1^st. This has been an ongoing issue and has caused me to be late for more than one appointment.
In December I had an appointment with my OB/​GYN, the appointment reminder said go to Gynecology in MOB A, after much searching I finally figured out that I needed to be in WOMEN’S HEALTH in MOB B.
Today was no different, my email reminder told me 2 different sets of directions as to where to go. Neither of these were the class I was scheduled for. I began asking volunteers and received another 3 different sets of directives. By the time I found the conference room, I was 15 minutes late and only then informed that I had to check in on a different floor! WHAT?
Side note: When checking in, I was informed that the class was 2 hours long, I had no forewarning of this and was quite distressed about it due to having a babysitter at home with my toddlers.
Solutions:
1) Put large signs on or above every entrance to each building stating which MOB it is.
2) Hire someone to make the directions to each location uniform and correct. This can easily be done by a temporary employee.
3) Tell patients the expected time of their appointments and/​or classes.

While probably not my first choice for emergency medicine, this is a lovely facility for ambulatory folks.

This is one of the nicest medical facilities I’ve been to as a patient and as a visitor.
The parking lot is huge, and you can usually find a spot close enough to the entrance you need to be at.
There’s a 24-​hr pharmacy, which comes in handy for those emergency prescriptions you might need to pick after-​hours after speaking with an advice nurse.
The hallways are clean, and there’s always a security guard sitting at the desk near the main entrance. I haven’t had a chance to go the cafeteria, but I hear it’s pretty legit, that they have a good selection of food.
Upstairs in the Med/​Surg rooms you can find rooms that accommodate one patient each, no more shared rooms. Each room has a tv, couch, and chairs for visitors. There are also several waiting rooms that can be found on the floor.
If i ever had to stay in a hospital, this is where I would want to be.

I.C.U.
This apartment is the worst I’ve ever seen every Hospital allows you to spend the night with your family member but this department will not supply you with a chair to spend the night we even asked if we could buy a chair to bring in I pulled up something comfortable takes no space they won’t allow it it’s very heartless year does they just want to push you out think twice before you go to this Kaiser you’ll be disappointed this one is not ran like the other ones that’s a lot more cold here very heartless two days we tried even ask management they just refuse even the employees are confused this the kind of treatment you want if it is then help yourself

I love Kaiser Permanente, but out of all the locations I’ve been to in the Solano County, this one is the best hands down! One thing that this location has that the other KP’s in the Solano County lack is personality. The staff and volunteers working there has been really nice and helpful. It seems like they genuinely want to interact with you. The parking over there isn’t as bad as the other locations. There’s usually plenty of parking to choose from the past few times I went there! The only thing that I did not like is the confusing layout of the hospital. It took me awhile to find the clinic that I was looking for, but thank goodness there are sweet volunteers to answer my questions!

Always see your doctor… you will feel better… real talk! Dr Lasslo is the bombthis dude really cares!

I love Kaiser but there is something about this location where the receptionists and most nurses lack compassion for the patients. They’re monotone and it boggles my mind why no one smiles or is pleasant.
Example 1: I brought my mom to the ER bc she was experiencing discomfort from a post op. An hour in ER with no other patients in sight I left our room to find the two nurses and the ER doctor who initially checked us in starring and laughing at a cell phone. I interrupted them and the ER dr said, «oh» picked up the papers from the printer and handed it to me. WTF? The ER doctor was an old lady with a boob job who’s blonde hair was definitely thinning. She must of been a reject from the Reconstruction surgery dept. Then when my mom needed to get new dressing the nurse didn’t even offer to help dress her? WTF
isn’t that their job?
Example 2:
I’m making an apt for Radiology and the first nurse or receptionist I talk to make an apt sighs bc she’s not able to make appointments. Then why are you answering the line for appointments?!
The receptionist and nursing staff need customer service training or get a reality check that they’re working with people.

Kaiser Vacaville, clean, super close, and it’s a Kaiser… bring on the HMO healthcare!

What can I say? I love it =)