Menchie’s Frozen Yogurt

Great customer service. They let you try as many samples as you want. Overall love this place!!!

Who wants some fro-​yo!?? Come on let’s face it we all do as some time or another.
I like Menchie’s for its variety and being clean. Since Pinkberry is now out of the mall Menchie’s had a firm grip on the fro-​yo customers at the mall. But they have always been busy here.
I have been to the other locations in SCV and one bonus for he mall one is they keep the cake batter flavor in stock. It’s sooo yummy. Yesterday I had a new berry flavor mixed with the original tart and that was awesome.
You can get yours in a cup or with a huge waffle cone. Pile on the fruit. The keep the fruit fresh which is crucial. Also plenty of sweet toppings and sauces. Water is available in bottles for purchase.
Join the club. Just give your phone number — don’t worry they aren’t going to call, it’s just like an account number for you. You will earn points for discounts and free fro-​yo!!! Booyah!
Menchie’s also gets props for sponsoring local fundraisers. I approve.

Just tried Menchie’s again, and decided it was time for a review. I like this place as they have great flavors (my faves are the original Tart and Dole Whip) and lots of toppings. It’s self-​serve, you pour your own, add toppings and it’s sold by the pound. Fun & friendly place, too. What made it even more special is that I got a nice rebate thru Menchie’s using my PayForward card– score!!!
A cool treat on a hot day, and something that’s good for you too (well, watch those toppings!). And instant cash-​back.

I tried Menchie ’ s for the first time Had the fruit punch & pineapple flavors which are really good The place wasn’t the cleanest could of been because we went at night The floor was really dirty & sticky Not many toppings to choose from The employee was friendly so that was nice

Let’s be real for a second. Anytime I’m in the mall, I need to go here. People are messy and so this place gets messy. No matter how much they clean it, it gets trashed almost immediately. I got to give them props for their yogurt and topping selections. They have a rewards program that is worth it for frequent patrons like myself. And as silly as it is, I always look forward to them saying «Have a Smiley Day!» It always makes me laugh.

Nothing worth trying other than dulce de leche. My experience today was horrible with customer service today. By the time i came out the yogurt was melted and tasked really bad.

I bring my kids here when we want a special treat and they always love it. Flavors are great and they’re always stocked up on the toppings. Employees are very friendly and the place is always clean!

This Menchie’s is not as good as the Newhall Ranch Rd. Menchie’s. It’s always full of people because it’s in an easily accessible place and at the mall, but it isn’t maintained as well as the other Valencia location. The yogurt and toppings are fine, but I’d much rather visit the other location which isn’t too far away.

I’m guessing Valencia was hit with an F5 tornado late Sunday afternoon, because that’s about how it looked inside Menchie’s.
I knew something wasn’t quite right when screaming kids ran right into me with their sticky chocolate covered mitts.
Reeses Pieces were strewn across the floor by the hundreds.
Fruit toppings were so far mixed I thought it was fruit compote.
Worst part? There were only four Fro-​yo machines working.
That’s right. Four. Vanilla. Chocolate. Caramel Chocolate. And Pecan Praline.
None of which were the proper texture/​temperature. Pretty sure Fro-​yo isn’t supposed to trickle out of the machine.
I’m hoping this was a one-​off night. Blame the tornado (which I’m fairly certain was a red-​head named Otis) or blame ET for the RP bender in the middle of Menchies. Either way, this was a pretty bad experience.
Yogurtland never looked so good.

I started going to Menchie’s when they opened in the mall. I had never heard of them since Pinkberry was popular at that time and then I saw them on Undercover Boss. I immediately fell in love with their yogurt and always made it a point to visit and still do when I shop at Valencia Town Center.

Menchie’s in the mall!
On the off chance you’ve been living under a rock and have never been to a frozen yogurt bar, it’s a great concept! They’ve got around 10 different flavors that rotate, with tiny cups by the self serve stations so you can taste test the flavors you’re interested in. The larger cups nearby are for the final decision.
Toppings are right next to them, anything you can imagine and other things you hadn’t thought of to top off your slightly more healthy version of ice cream with. Finally there’s the syrups to put on top, however much or little your sweet tooth desires.
They weigh your creation at the register and you pay by the pound. I like walking around with my froyo, burn off the extra calories while I’m eating them, but there’s sitting room here and Menchie’s signature chalkboard to draw on if you’ve got an artistic urge or you’re there with small children and need them occupied.

I like the pineapple sorbet. it’s like the dairy free version of the Dole Whip at Disneyland. we like the variety of flavors and toppings especially the chocolate covered strawberries and chocolate sauce.

Super delicious and the staff is super friendly– especially David! He always cracks cheesy jokes that makes me have a «smiley» day.
My little brothers love it when I take them here! They love sampling the froyo and trying out the different topping options. They also love drawing all over the chalkboard and the temporary tattoos! Great location and great employees.

Who doesnt love froyo?! & being able to add all the flavors and toppings you want!
This place is clean and every time i have been inside its never been a long wait if a wait at all.
There flavors seem to change with the season which is nice. Everything is fresh and tasty!
Great place for a little after dinner snack!

Who are we kidding? The best part is being able to sample at your leisure. After all the samples I’m obligated to order even though I’m good with just the samples. Nice variety of flavors, toppings, clean and well stocked.

Only reason I’m giving 5 stars is because of Shelly! Everytime I go in here she’s always happy and smiling and very nice to me. I adore her pink hair, it’s so cute and its Menchiful.
The rest of the workers are nice as well but there’s something about her that makes her stand out from the rest.
I love the yogurt and I love this store!

Not bad, but I prefer all the fruits lightly blended in like Tart N Tasty does. Not a large selection of fruits and the banana was all brown.

The yogurt and toppings are fine, — but the service has never been good for me. I just swung by and they had a cash only sign — luckily I had a few dollars so I still came in. When I asked if their rewards program still came into play they said that it didn’t because their system was down. So i asked if they’d honor it if I brought my receipt and she just said «nope».
Nothing about this place draws me in besides the very rare occurrence when I crave froyo.

(Snacked 08÷30÷13 F @ 3:00pm): It’s getting hot in heere… so let’s get some fro… yo!
So I blamed my colleagues and the Africa-​hot heat this entire week for my spur-​of-​the-​moment suggestion to leave the air-​conditioned offices and ventured out into the humidified weather of the SCV (aka «Awesometown») with the lure of Menchie’s Frozen Yogurt. I appreciated the froyo craze and its unique flavors and numerous available pairings of toppings based on establishment and location, but it’s still yogurt, right?!
So a pack of us walked through the Valencia Towne Center and exited out into the Patios area on a quest for sweet goodness. We took this as an impromptu team and morale-​building exercise, as those were always needed. Once we entered the store, we scattered like ants and cased the flavors. While everyone sampled the offerings, I said «eff-​it» and jumped right in.
Flavors ($ 0.43/oz) — I must’ve thought I was in 7 – 11 for a Slurpee because I started to randomly tap flavors with no rhyme nor reason outside of their nice pictures. I went from watermelon sorbet, to strawberry shortcake, over to red velvet royale, back to chocolate peanut butter, then cookies & cream after that, and finally vanilla snow ended my mad scientist tendencies. But I wasn’t finished! The toppings rained down such as Butterfingers, Reeses Peanut Butter Cup coconut, Fruity Pebbles, and a smattering of rainbow sprinkles. I loved me some color! As long as you factored out the melting and mixing of the various flavors, each flavor stood well on their own. Most notable were the refreshing watermelon sorbet (perfect on this day!) and the silky smooth vanilla snow. The red velvet royale was just too «thick» for the day, and well, you never went wrong with chocolate peanut butter! I’m not much of a topping maven, I just liked to add color and because they were there.
Service — Hell, you served yourself! There was an abundance of small little tasting thimbles to try all the flavors (16?). The two friendly young cashiers kept the lines moving and wished us to «…have a Smiley day!»
Parking — You’re in the mall so plenty of spaces. For proximity, the outdoor parking in the Patios area where most of the restaurants were located was the place to be.
Atmosphere, décor, ambience — The very bright and vibrant pastel colors caught your attention immediately like Easter and the Paas company threw up in here. The cash registers were at the center of this place, and in a counterclockwise direction, there was a refrigerated section with cold drinks to the right of the registers, followed by the froyo taps along the back wall, and concluded with your toppings before you paid. There were several tables and chairs both on the front patio and inside the front of the store. Plenty of natural lighting shown through the windowed walls at the entrance, with electricity reserved for when the sun went down. I didn’t recall any TVs or background music as my colleagues and I chatted it up; yeah, we were kind of loud.
Attire — It was totally casual so I would normally be in a t-​shirt, boardshorts, and flip-​flops if I weren’t at work.
Overall, this anticipated trip to Menchie’s Frozen Yogurt was the highlight of the workday and anything cold sounded good whether it was eaten, slathered on my body, whatever! I found good value based on the prices, service, and experience noted above (total bill was around $ 5.00 before tip), but I believed this was the most I’ve paid per ounce in my scant experience with frozen yogurt joints. Sure, they had some unique flavors and a plethora of toppings, but I still felt this was only a fad, and if prices reached the $ 0.50 mark (not too far off here) that would be the tipping point. And, they accepted my credit card of choice… AMEX!

People just go str8 to pinkberry or yogurtland!
Its been a couple years since I’ve gotten froyo from this location. Today was my last time for sure! I drove to yogurtland to grab a cup of froyo to satisfy my craving .(unfortunately due to the fact that its national froyo day and they were giving out free froyo– the line was ridic!!) i had no choice but to drive through to menchies. The store setup is a complete mess. I had to stand in line and go in a circle to fill up my cup surrounded by annoying high school teens laughing loudly and acting Ghetto.
The regular tart looked like thick custard coming down the dispenser. I was already disgusted but still tried to remain optimistic. Filled up my cup and headed to the toppings area. Now the toppings section is a story of itss own. NASTy NASTy and dirty! I have severe OCD with organizing and cleanliness and seeing how dirty and mixed everything was grossed me out even more.
The green gel balls had mango/​pineapple pieces in it. Everything looked old
Not much fruit variety
Pieces of food all over the containers.
Most of the employees are young high school looking kids (obviously ur establishment is ganna suck ass if u have kids running it) i will NEVER EVER go to this or another menchies location again.
Ew bye