Aussie Towing Service

Apparently Owners have switched driver’s with bad attitudes are gone! !! ETA’s are shorter and actual time of arrival is even shorter than that… This place has changed a lot. Was weary of service when I read some of the other reviews but I’m happy I gave this company a chance. The driver was really friendly and helpful. Ty Aussie Towing I’ll definitely recommend you and if I ever need to be towed or need roadside assistance you’re my go to company.

I wouldn’t recommend anyone to use this towing service. The driver was really rude and unprofessional. If a driver is in route to assist someone with road side service do they normally bring passengers. On top of the passenger with him he looked under the influence of something. My wife stated that the car steering column locked but the car will still start and told him to be careful because it’s still fixable. This is what he didn’t after several attempts at trying to load our jeep on a roll back truck he couldn’t figure it out he tried from the front and back and in my opinion if he could have tried to get it from the side he probably would have. He then dropped it got inside our car and jerked on our steering wheel until it popped something inside our column now mind you it was running when he showed up what ever he broke stopped the car from running and now it won’t start. We went to the so called tow yard and the owner had no real concern for us and our car that his driver left sitting there and drove off I guess they only have one truck It self have ran tow trucks for my uncle any seasoned driver in the right state of mind would have used his boom and put the back axle on the dolls that tow trucks carry. For any one that has seen the 4 small tires that our on the back of there trucks are for this reason all in all I would recommend not using these shady tow company unless you want more issues than you started with and then left stranded

Arrived sooner than the estimated arrival time. Came with a flatbed, which is safer than standard tow truck. Had no problems at all.

I have had 5 conversations with the owner about getting a receipt for a tow that took place more than a month ago. He assures me the driver gave me the receipt (and he actually said he would believe his driver over me), he says he cannot locate the receipt, and his driver doesn’t have one either, I would definitely not recommend calling him for roadside service. The CHP contacted him, and I will be making a report to them as well. He finally said he was willing to make another receipt for me if I would drive to Vallejo, a 40-​minute drive each way, after I requested that he put a copy in the mail to me. He was not willing to do that. I’ve lost patience. As far as customer service goes, there is nothing but rudeness and arguing. I would actually not give him a star at all if that were available…

The worst service I ever had. Waited for them for 1.5 hours and when I called said another 2 hours? what is wrong with that? And the lady «{Kathy }who works there is not very polite, helpful &professional. I would’ve known .just wasted my time waiting for no show Tow. Not very reliable if I redeplly and would give them 1 star for not completing my appoint men