Security Public Storage

BUYER BEWARE. I rented a unit here while I was traveling for school for a year and a half. I returned today to find my furniture COVERED in rat droppings. The insurance that they make you get through the facility covers «fire, smoke, explosion, and windstorm», but not rodent infestation. Now I’m stuck having to pay to have EVERYTHING I OWN hauled to the dump. What a nauseating waste of a $ 100 a month.

The customer service was horrible from the first day I arrived ⁹⁄₂₀₁₄ until last Sunday. The office attendant/​manager/​security was is always rude, condescending and if I didn’t know better I’d say racist.
I would love o go into detail on every experience specifically, but it gives me a knot in my stomach just thinking about it and that awful cackling woman Lana or whatever driving up and down the aisles smoking cigarettes and barking into her cell while watching my every move.
Public Storage has better access hours and representatives, or and cheaper in price as well!
I do not recommend storage your valuables with this company. A HEADACHE WAITING ALWAYS

Rented a 5×10 space for $ 88/​mo. Linda & Lonna were so nice and were a pleasure to work with. Very friendly & personable.
Every unit is ground level so you’ll never have to deal with stairs, hallways or elevators.
I would recommend this facility way more than any of the large chain storage facilities.

I found this great place after an unfortunate event with another storage facility. I wish I would have found them first, I would still have allot of precious belongings. The management here is beyond everything you could ever ask for, friendly, funny and most important professional. The security system is on point and I know what’s left of my personal belongings I don’t have to worry about losing them too.

This place is very good. Extremely friendly staff and very clean storage units. Very willing to work with you and provide the appropriate space needed.

In regards to what someone else said about the discounts for giving a review, I will gladly give a honest review for some discounts, I don’t consider it a bribe at all. I am on a seriously tight budget and even the slightest discount helps. I absolutely will not give any false information especially when it comes to storing people’s personal property that they’ve worked so hard for. With that said;
I’ve been storing my things here for the last couple months and it’s been a stress free experience. The 2 ladies that work in the office are very nice, VERY helpful when needing to choose the storage size. The grounds inside and out are super clean, I haven’t even seen ANY type of bug anywhere. The bathroom is clean, and there is always seat covers, hand soap, t.p., and paper towels. There are a couple of rolling flat bed dollies you can use if you need to, however, I do wish they had an upright dolly on sight for those heavy things you can’t lift up onto the flatbed ones, especially when you are female and having to move everything yourself.
I also know that this storage facility has a success rate of NOT being broke into like some of the other facilities around Vallejo. The managers live on site and insurance is included with you monthly fee, it doesn’t get much better than that if you ask me.
Lastly, the only other thing I can say is I do wish the price of my unit was a bit cheaper but all things considered I couldn’t have picked a more friendly, clean, and accessible place to store my stuff at. Hope this helps everyone who may be looking to store here.

Lana has been very helpful with getting my storage unit reserved. The facilities are well maintained and well secured!

Great place! Great customer service! Will definitely recommend people here!

I have been using Security Public Storage off and on for several years. I am always pleased and tickled with the amazing service I get from Lana. She is a very professional woman. I trust where my belongings are kept. Payment is easy. Move in and move out is easy as well. I would recommend them to all my friends and even people I don’t know. Lana will make you feel right at home.

I used this Storage Facility for over a year and found it to be quite dependable. Consistant good customer service and a good tight storage with no weather damage or water damage. I would use them again if I needed.
the only thing I would offer as a downer is the mall that it’s located in. The in and out are inconvenient and there is no place to park when you go to speak to the office. It’s not a fault of the business but it’s a consideration.

The team at Security Public Storage in Vallejo was very helpful. This was my first storage experience and they helped me choose the appropriate size and shared best storage practices.
They helped reduce the stress of my move.
Thanks team!

Managers here are awesome. Place is clean and well secured.

My Dad uses this storage facility so I am writing this review based on his behalf. He has been using this facility for some time. He hasn’t had any issues and feels comfortable with his belongings being stored safely here. The facility is clean and the staff is friendly. He highly recommends using this facility for anyone interested.

I’ve been using this facility since August of 2009, and have been really happy with the service. The facility is kept clean (and I’m there at least once a month in my unit) and the operators are helpful and polite. I’m also really happy that they live on-​site, providing another layer of security. Finally, their competitive prices should help keep their clientèle — they’re keeping me!

I am a fiorst time customer at this facility, which is conveniently located on Sonoma Boulevard and Highway 29, in Vallejo, CA. I found Lana who assisted me in selecting a unit to be very organized and helpful when answering the questions I had about this facility, which I found online. The facility is very clean, well maintained, and secure. I was able to rent the space I needed and purchase a heavy lock for my unit, all in under one hour. Lana is friendly and very efficient at her job.
I would recommend this location to anyone seeking a clean and secure storage unit.
Pam Jones

Located right in a shopping center, right off highway 29! across the street from a shell gas station! perfect location. Clean environment, great staff. Affordable Prices and LOTS of Options to chose from. The perfect storage location for anyone and everyone!