RadioShack

Okay, is it just me or are these people nuts?! I spent over $ 250 there on TV antennas and supplies for rewiring my house — I had a professional guy come to install. Radio Shack’s equipment did not work, they refused me a refund because I was 1 day over their allowed return period. They denied that their equipment was not up to par so I paid the serviceman to come to the store with me. Denied. There is a woman there who is insane, steer clear — Fernando the manger was polite but still denied me because he «did not want to loose his job for breaking company policy.» I’m out $ 278.65, have no reception in my house, and a big box of useless Radio Shack crap. Good Job — YOU LOST A LIFETIME CUSTOMER! No wonder you are gong out of business again. Anybody who ever did a lick of business in their life knows this is not the way to good customer relations. Fix your training program.

The Manager that works for Sprint commitEd Fraudulent Acts ., is a THEIF !! BUYER BEWARE !!!
DO NOT purchase a cell phone or switch to Sprint at this location. The Sprint Manager padded my bill adding 3 purchases I did not authorize. The 1 st I detracted immediately & he removed. I enquired about two others & he told me chargers where associated to phone. Only to go out into parking lot, call Sprint & find out that was NOT the case .
It was a TOTAL NIGHTMARE & still is !!
Sprints customer service is a joke !! They drop calls, hang up /​disconnect, don’t call back. And there Phone Carrier ?!? After having to return the next day to finish (Sprints Doing) having my number switched back to AT& T. Retuning phone etc. Making sure I’ve recipients. I just received A collection notice statement for amount of phone. That I’d returned ?!? AND of course, it’s taken several calls from me & again with bad reception, call drop, put on hold then disconnected as I’m trying to resolve again, what I’d already taken care of. ARE YOU KIDDING ME

Called to check if they sell remotes for garages, Lady that answered was rude and told me they do but didn’t have the one I need. Didn’t even get a word in and she just hung up on me. Gotta love their customer service!

There’s little to no reasons why this place is even open. I have a joke with my little brother that this place is probably a bodega (Half Baked fans may recognize this term hehe). There are very few items I need to keep my devices working as desired and this place just can’t hang. The products are old and dusty in some areas of the store, low quality brands with a mark up, and better quality brands with mega price tags for what they’re actually worth. I don’t really want to spend more than required for something good and still end up with a knock off brand. Overall, staff is pretty indifferent to the fact that most people come to stores to spend money. They may greet or even extend some help but I can’t say that I’ve really experienced anything close to actual service here. God forbid I’d have a tech question because they likely wouldn’t know the answer. It’s not bad service, just lack thereof and pretty much a lack of anything that will keep these guys in business. I heard RadioShack is being sold so my cries fall on deaf ears but there doesn’t seem to be recent or relevant reviews. Just go to best buy or Frys. So much better.

I went in today with my husband to buy an iPhone charger. I was quickly greeted by a very nice tall Latino man in his early 30’s. He asked us if we needed help and I got what I was looking for and he was super nice too.

HORRIBLE SERVICE! Came in to find a Bluetooth device and the guy working was on his phone. Never greeted or acknowledged me. Also when I asked for help to see if they had a specific item his comment to me was «I don’t know, whatever we have is there». Never going back there again.

Convenient location. Come here once in a while for accessories. Hassan is very helpful.

Selection is limited. Can be a bit pricey.

Let me clarify something first: I have always hated Radio Shack. They never wow you and I only go there if I really need something.
Well the iPhone 4 came out, radioshack promised all of this crap with trading your old phone for a new one. iPhones cone out, and it’s impossible to get a phone. Radioshack gets one a week in some store. Are u kidding me? Well, I gave up with being number 6 on the Sherman oaks waiting list and I decided to call around. I called the van nuys store and they had one! They put it aside for me and I got it. They were really helpful with getting me setup and it was really easy. The main bonus comes a week after. I called to see if they had any for my girlfriend and they didn’t. But what they did was find us one in the area! That was awesome that Sami went out of his way to help us out and she ended up getting one the day they helped us. Great customer service and they proved me wrong with the Radio Shack stereotype. Thanks guys!

I had received a $ 40.00 coupon in the mail for the DTV-​Converter Box… and when it arrived in the mail one of the locations to pick up the box was at Radio Shack.
This location is not far from my house so I stopped by last week and picked the box up.
The box itself was goin for $ 59.99…and after using the 40 buck coupon it was $ 21.00 after taxes.
I haven’t tryed to set it up yet… I have until next FRIDAY to do so (because it will be then that no antennas etc. will work anymore) and all tv’s will need a converter box if you don’t have cable.
Hopefully It will be a GREAT picture and have a few more channels 8))
The store is pretty small inside (BUT they all are… that’s probably why they came up with the name SHACK)…and their is just one lady at the registers… so the wait to pay can be a lil bit of a wait.
She’s pretty friendly and helpful.
Radio Shack carries all of your electronic needs and they have alot of lil Father’s Day things to get DAD too.
Like~~~~ Cameras, Camcorders, Portable Music, Phones, Batteries, Cables, Parts, Connectors, Radio Communications, Home Entertainment, Car Items, Home & Office, Computer items, Games & Toys