Kaiser Permanente Salmon Creek Medical Office

Kaiser Permanente has to be the WORST hospital when it comes to billing. I have never had such horrible customer service in my life and that’s saying a lot since customer service these days is hard to come by. Thier own representatives don’t understand their own billing process. Its scary to think that they can do the type of billing they are doing in this day and age.

After almost a decade of not visiting the dentist (I know, I know. Bad girl) I finally buckled down and went to Kaiser.
I was expecting a big box, faceless approach, being that I’d heard their model was pushing people through quickly.
I was pleasantly surprised. The people I talked to on the phone were kind, and spent a good deal of time comforting my dental-​phobia and reassuring me that they have various measures of pain and anxiety management.
My hygienist put me right at ease when she looked at my teeth, and assured me that my mouth was doing well, despite the irregular cleanings.
My dentist (Dr Manalini) was SO incredibly awesome. She spent time answering my questions, explaining procedures and pain control. She efficiently examined me, but I didn’t feel rushed.
The best part was that she looked at me in the eye when I was talking, and really listened to my concerns and questions. They took fantastic care of me, I was VERY impressed.
My only suggestion for improvement is limiting wait time, especially for dentaphobic patients :)

Conveniently located. Friendly, efficient staff. The optical/​vision center is particularly useful and has a great selection of frames.

08.14.2012: I love having insurance. Seriously. $ 15 for a large bottle of my allergy spray. Love it!
I went in today to pick up a prescription. It was fast and easy. The associates were nice and the location is so convenient and clean!!!

I love this Kaiser location. It’s always clean and you never have too long of a wait. My copay is so affordable that I can finally get decent medical care. My doctor is Dr. Carlson and she’s excellent. Overall, I’m very satisfied with Kaiser.

Not the fastest place in the world but the staff is always very nice.

good quick service!