Curry’s Auto Service

My car had been sitting for about 6 months. I took it to Curry’s to check out everything prior to a long trip to FL. Lots of work necessary which was done in a timely fashion. Ben sent me detailed information about what was necessary and what could be postponed. He and the rest of the staff worked hard to get me on the road though one of the things we thought could be postponed ended up being necessary. I’m very pleased with my treatment and the work done. I’ve recommended Curry’s to many friends! Ben was always available to answer questions and Omar got me an Über to get back to my place in Centreville.
Thanks for the help and hard work gentlemen!

I have been coming here the third time now and want to thank Ben and the rest of the team for their superb work and the customer service I receive.
Brought my car in today for service and oil change. Everybody is super friendly, you will always get an honest opinion and their pricing is much better than in my dealership which I try to avoid as often as I can. Curry’s Auto Service is 10 miles out of my way to work and there are plenty of car shops in my neighborhood, yet, I come back, because I feel so well taken care off that I don’t mind taking the detour.
Thanks Ben and thanks to the service team for making this shop stand out! …and that’s not just me saying that, but the people who I talked with in the waiting area while drinking coffee.

I’ve had Curry’s service our multiple cars for about 5 years, and I’ve been pleased enough to keep coming back. The manager explains the work (and will get into the technical details as needed). They have assisted with issues that should be covered by Manufacturer’s callback /​warranty (electronic start for my Altima), Interceded with a transmission repair shop that made a mistake, and cleared a mouse (!) nest from an engine well. Some of my older cars are tricky to service — but again they identify and explain what is needed right now — and what will be necessary over time — to help me make the appropriate choices based on my budget. I’ve been to quite a few service centers over the years (and have had my share of rude, poor, incompetent or deceitful service) and so I’m pretty picky about where I go — they will take the extra step to ensure the car is well done, and will do so honestly.

I reached recently switched to Curry’s because it’s closer to my house and I can actually walk there and drop my car off. I’ve been very pleased in the past two years. Their front desk is very helpful. Best of all, my car runs like a dream.

My car broke down the Sunday after Thanksgiving on our way home to Georgia. Being from out of town, we did not know where to have our car towed too but Curry was recommended. I wish were were able to research more and not make a spur of the moment decision. On Monday when they opened we went to the shop and were given a long list of things they wanted to do, including almost $ 1000 for new tires. We said to only fix the issue preventing the car from running, the alternator which was $ 900. Now $ 900 is super expensive, in fact it was the same price had we gone to the dealership which I would have rather done. They called an hour before the car was ready asking if we wanted the oil changed and we said no but they still did it and charged us their special rate of $ 16.99 but as we left noticed a sign saying they had a special for $ 9.99.
They got the job done, just cost way more that it should have and they added things we said we were not interested in doing.

Been using Curry’s for many years. Seldom makes mistakes, much better than dealerships.

Curry’s is my go to auto service provider. The staff is very friendly, thorough, efficient, and keeps me coming back. I asked how to go about getting a new battery for my keyless entry, and he provided one at no charge! Free WiFi is provided, as well as coffee, and the area is clean. I always feel confident and taken care of when I come for inspections, oil changes, and other routine maintenance.

Three strikes you’re out! I will not be coming back! First, they failed my inspection due to bad ball joints and wanted to charge me $ 1600 to replace. I found another shop to do it for HALF that price.
Second, I took my vehicle in to diagnose a serious suspension/​drive problem I was having. They could not find anything wrong. Another shop found a golf ball sized hole in my rear differential. My entire rear differential needed to be rebuilt. How could they have missed that?!
Today, they made me wait 2 hours to tell me that they couldn’t fix my tire with a nail in it because the nail was too close to the tire wall. Seriously?! Could they not have quickly looked at the tire when they checked me in to tell me that! Waited 2 hours for nothing!

$ 18 for a state safety inspection now. Inspector was on vacation but the gentleman working kindly advised me not to wait since it was approaching the end of the month and to just get go across the street to get it taken care of quickly. True concern for their customers and doesn’t just leave folks hanging!

I had replace my tire and I got a really welcoming ambience. It was quick and fast and the price was right.
I am really happy with the service and would visit them soon for every service and would highly recommend their service. Not sure what is next since they got bought by mr. Tire

Unfortunately, I’m a once and done former customer of Curry’s Auto Service. Today, I brought our 2007 Mini Cooper Convertible in because the convertible roof was not operating, plus we needed the left rear tail light replaced. The counter representative was very professional and offered to also check into why the key fob was no longer working (maybe needed a new battery).
I received a call later saying that the necessary repairs had been completed ($ 147 ish) for 2 hrs. of diagnostic work but only charged for 1 hr., however, the car needed additional work:
* Steering fluid lines (2) & box — $ 700 +
* Oil pan & gaskets replaced — $ 1500 +
I declined the additional repairs and picked up the car at around 5:30 p.m. The convertible top still did not operate, so the mechanic came out and simply pulled down a lever in the trunk which fixed the problem immediately. I was pleased to learn that there’s a right and left lever in the trunk that need to be in the down position for the convertible to operate. I recall seeing the left side lever in the up position before bringing the car to Curry’s for repair.
So, it was a very simple fix (simply lower the lever), but I was charged $ 147 for the simple fix. I expressed my disappointment in the fairness of this customer treatment and the gentleman said that he thinks this is fair for 1.5 hrs. of diagnostics.
I disagree. A fair treatment of me would have been to express the good news that the simple fix of the convertible malfunction was the lowering of the left side lever in the trunk, charge me for replacing the tail light and send me on my way as a happy customer ready to do business with Curry’s again in the future.
I’m disappointed in this customer service and will not be returning to Curry’s Auto Service.

Please be careful. They literally forgot to screw my tire bolts back on and I only noticed once I got home.
They also a lot of unnecessary up selling. As a smarter car guy, I asked a few mechanics for opinions when Currys wanted 2k plus to replace some parts and the other opinions were all a bit dumbfounded by why Currys said I needed the work done !

Bought tires from TireRack, and had them shipped to this Curry’s location, as I know they are competent at installing tires, and they showed a «Price Pledge» at reasonable rates on TireRack installer page. Also requested an alignment.
When I noticed that they charged $ 101. for the tire mount/​balance, instead of price pledge $ 66, I asked the guy at the counter, and he said bring in the price pledge website. Strike one.
I called TireRack, and they said we’ll call Curry’s. They did and called bakc telling me that Curry’s agreed to a refund of the overcharge, and would call me. No call from Curry’s.
Strike two.
I call Curry’s to speak to the manager, Ben, that TireRack told me they talked to. Ben tells me since I had requested «sticky weights» instead of the regular balance weights, that actually the $ 101 price saved me money? Only problem– I never requested «sticky weights.» I didn’t even talk to anyone, just dropped the car, asking for tire mount/​balance. When I insisted on a refund, he said that had to be submitted to corporate, and it would take two to four weeks to process. I asked for an email confirming the refund request, and he sent one, saying they would «consider» my request.
Strike Three.
Unfortunately, Curry’s was recently taken over by Mr. Tire, and it appears they are not offering the same kind of customer service they used to. The service was done properly, but that doesn’t make up for the poor customer service and overcharge.
Follow-​up with TireRack, and they offered me a gift card for the overcharge, even though they did not over-​charge me.
Conclusion– continue with TireRack, not with Curry’s.

For basic services the place is great. If you have a major issue, and they don’t know what it is, the run it. Always get a second opinion if it seems high. Staff was very friendly.

Took my Volvo in to get my breaks looked at, and the team at Curry’s gave me an estimate for the break work and recommended maintenance. They conveniently e-​mailed me pictures of my car’s brakes and tires, helping to explain the work that needed to be done. Curry’s took of the repairs that day, using quality parts and at a great price. From the front management to the technicians, it was a very easy and honest experience, and will definitely go back for future services on my car!

This place is so incredibly friendly, thorough and fast! I had them do my inspection and emissions and I couldn’t be happier.
As I sat in the waiting area at least three people checked on me to see if I was comfortable or needed anything. Within 20 minutes my Denali was done and waiting for me right outside the door.
At check out, Ben was very thorough with what was tested and his recommended changes (i.e. fluids, tires, etc.).
I highly recommend this place!

What great service! I had been shopping around for new tires. I did my due diligence and shopped around for several different quotes. I wanted to see if Curry’s could match them but they did me one better! Dan C. was very helpful and informative. I never felt taken advantage of. They called me and told me I could use an alignment. At this time, I wasn’t going to be able to afford an alignment on top of the tires, so I declined. When I showed up to pay for the service, I found out they did the alignment anyway, with no extra charge to me! I’m so grateful for their kindness. They understand the economy is tough and wanted to help. I will have all my car needs serviced at Curry’s from now on. Trust worthy folks who know about customer service.

I’ve been taking my cars to Curry’s for a number of years now. The crew there is always friendly, helpful, thorough, and competent, and I’ve found their recommendations to be honest and reasonable. Their prices, which some other reviewers have mentioned as being too high, have been lower than the dealerships, and the work MUCH better.
After my first couple of visits, I took my car there for a state inspection. They did it while I waited, and when I went to pay the bill, I was told there was no charge for a good customer. I’m not saying they’ll do this every time, but I’ve never been comped by any other auto service place for any reason!
Their waiting room has wi-​fi, and they keep it stocked with free snacks, cold sodas, hot coffee and tea, and magazines that aren’t 20 years old. If you happen to go around Halloween, there’s lots of chocolate. Why is this important? Coffee and chocolate tell me that they respect my valuable time and want to make it pleasant. And they will do quite a bit while you wait if their work load permits.
At Curry’s, I feel comfortable that I’m not going to get «upsold» on services I don’t need. Since I’m not a car expert myself, I have to trust those who are, and I do trust them. They’ve earned it.
These guys know their stuff, get things done, and actually make me look forward to taking my car to the shop. I can’t imagine saying that about any other auto service facility I’ve ever used.

I went in to have them figure out a vibration problem. They gave me quote to perform $ 5K+ in service. When I questioned why they didn’t include tires and alignment, they added that in which was an addition $ 1K.
I went to another shop who figured out one of my wheels was slightly bent. By not taking these guys word for it, I saved myself some serious money. Others may have good experience. I don’t trust ‘em.

Since the Curry’s near my house in Ashburn is closed, I end up coming here since it’s close to work.
Like all their stores — you get what you pay for. Excellent, knowledgeable mechanics and staff who also happen to be auto enthusiasts. And while I can count on them to take care of my cars … I can’t rely on them to get me online at their shop.
Curry’s offers up free wi-​fi in their waiting room. Score! The problem is, some PC folks (like myself) get a random «Device Ownership» password security screen, blocking us from internet goodness. (Yeah, don’t preach about getting a Mac — I got two, this is my work PC!)
I asked the staff what the password was, which was met with quizzical looks, shrugging shoulders and odd grunts. Sigh. I went off to figure it out myself, and now I offer it up to fellow Curry auto customers so they can avoid future frustrations …
1. Go to Control Panel — Add/​Remove Programs — Intel PROSet Wireless.
2. Click Change, then select Next at the Installshield window.
3. Select Modify, click Next and then remove Wi-​Fi Protected Setup by selecting «This feature will not be available» in the dropdown.
4. Cllck ‘Next’ and complete your install.
5. Connect to Curry’s network.
6. Tweet and update your Facebook status and tell everyone you are a Internet GOD!