Doctors On Sight

Staff coordination is very poor and unprofessional. Doctor who checked my eyes was ok but she gave incomplete prescription. Coordination between staff and doctor was poor. Pharmacy did not gave me medicine because prescription was incomplete. Pharmacy contacted MyEyeDr office, but they could not get the information. I contacted MyEyeDr office twice but they said they are unable to contact doctor because they don’t have doctor’s contact number. How can you not have contact details of doctors who check patients in your facility. Overall very poor and unprofessional experience.

Don’t go here if you value your time and money.
It took me many hours and visits wasted because they didn’t want to give me a written prescription, which I paid for. THe doctor was conveniently unavailable each time, as if my prescription weren’t in my file to be copied at any time. I guess they hoped I’d give up.
They screwed up my glasses, reversing the powers. When I pointed out I couldn’t see when I picked them up, they brushed me off. They also didn’t bother making sure they’d stay on my face correctly. When I asked them to adjust the glasses, the girl torqued it carelessly and handed them back. Another two visits to fix these issues.
They also told me I needed high index lenses that was not covered by insurance when polycarbonate which was covered would have sufficed.
And the doctor acts like he’s too cool to talk to you.
Find another place. Any place.

Very subpar experience, two front receptionist were very bland in greeting and seemed extremely lazy. Didn’t get up out of there chairs, while while one thumb fckd her cell phone instead of getting up, and making me feel welcome. Side note I was the only person in the store at the time. Took a long time to be waited on. 30 – 40 minutes before I saw the Dr. Why it took him so long to see me is beyond me. Like I said no one in the store. The Dr was pretty cool, and easy. I would have liked him to have cleaned his tools in front of me or customers for assurance. I really needed glasses but, the low professionalism made put the glasses back. I just can’t accept low quality service. Good luck to all that will try this establishment.

PROBLEM WITH PRESCRIPTION
I brought my eyeglass prescription to Doctors on Sight at Tysons Corner, purchased eyeglasses, no problem. They took my prescription without giving it back. Later I went to another eyeglass store that asked for the prescription. Doctors on Sight refused to return or fax my prescription to the new store.
Advice: do not let Doctors on Sight keep the original prescription if you go to them!

Never had a chance to actually shop or have a real appointment here. I made an appointment for May 5^th at 10:30, marked it down in my calendar immediately, gave them all of my information over the phone. I never received a confirmation email or phone call, which is unusual now but I went to the appointment anyways this morning.
After waiting for the receptionist to get off the phone she seemed confused when I said I had an appointment. She said my appointment was in the system for May 4^th, which I know was impossible because I had been out of town. I asked her why they never tried to confirm and she said they always call, but when she checked her system, the person didn’t even save my number.
Overall bad experience, I don’t have time to leave work for an appointment that doesn’t exist. I’ll go somewhere else.

The doctor here is great, but prices are significantly higher than the norm. If you want to save money, go to Visionworks in the shopping center next door. I didn’t think it was necessary to shop around for eye exams, but learned my lesson for next time.

This is probably the worst experience I’ve ever had with any business, bar none.
I went in originally to get a new prescription (back when I lived in the Mclean, VA area). Did some optional tests that I paid for, gave them my insurance info, everything was good — the staff and doctor were both friendly and professional. I ended up picking up some contact lenses from them and was quoted at a set amount after they had talked to my insurance to see what was covered and what wasn’t. When they arrived, I came in, payed, and by all accounts, I thought I was done.
Fast forward a few months, and after multiple attempts to get my prescription from them, I was unable to do so because they were always busy (like seriously, how hard is it to spend 4 seconds writing out a copy of my prescription)?
I then started receiving bills saying I owed them almost 200 dollars. I didn’t think much of it, because I confirmed with the staff there was no balance. Fast forward (again) nearly a year later, I received another bill saying they were going to add another charge and send it to collections.
I promptly called them, and they said, yet again, their system showed the balance was payed in full, but somehow there was 200 dollar additional charge and they had no idea what it was or how it got there.
I’m still waiting to here back from their business department because the receptionist who helped me (who was quite nice) had no idea how the charge was applied or what the charge was, and said my account was square in the computer system.
They’re nice people, but what a terrible business. I’d never do anything with them ever again.

Great find. I demand great selection and great service for eyeglasses, and received both at Doctors on Sight. My first experience there with both the eye exam and choosing frames (distance and sunglasses) was painless and informed. I will be returning for my next eye exam. They are helpful and professional.
I do not know anyone that works here or owns any part of this business.

The 4 stars is primarily for the selection they carry. This has to be one of the best locations in carrying designer style frames. I found so many pairs I loved, and ultimately had to be able to walk out with just one. The woman that worked with me was great and patient. I don’t remember her name, but she was African-​American and just real sweet!
They told me it would be 7 – 10 days to have my glasses completed, and boy they weren’t kidding. It really took them 10 days exactly. I was hoping for the 7 day mark.
When I came to pick up the glasses, the woman that helped me wasn’t in. Instead I was helped by another woman who just was real bland and not friendly at all. I needed to have my glasses adjusted slightly to make them tighter and she was unable to help me. She asked me to sit at a table and wait for the optician in the back to assist me, which I thought was odd. I have worked and been to many opticals where employees on the actual sales floor could help with minor and basic things as adjusting the arms of a frame. This took a long while, but nonetheless, optician was nice and got the job done.
The customers that come to this store aren’t very friendly or well mannered. I was with my partner who is a woman, and both times I had customers just staring at us like we were disease. Pathetic.
Prices are OK.
Service is GOOD (for the most part).
Selection is GOOD.

I just received a personal phone call from Dr. Schwartzberg, the founder and president of Doctors On Sight. He was very concerned about what happened to my daughter. He agreed that Dr. Woods was unprofessional and stressed that the board would «take care of it.» They are back on my plus list.

So, the veering towards train wreck Soringfield office closed. The space alien popped out of the victim’s chest, was vanquished and we were all referred here.
In the grand tradition of all great sequels, this was vastly better than the original with a stunningly sexier lead. Yes, I know. Nobody cares if their opthamolgist looks like he fell off a Chippendale’s stage, or has a great personality. Maybe you should. I had a great exam because he took so much longer than those «eyeglasses in an hour» places.
I was delighted my awesome insurance was accepted and the gorgeous young ladies who work here were a 180 degree difference from the «hey we’re the post office screw you» attitude I had at the last place.

I called prior to booking an appointment I provide the person on the phone my full insurance information and asked he the price for my exam. I told her I was a new patient and asked if there were any additional fees. She said there were wouldn’t e be any additional fees so I made the appointment. When I went to check out the price was close to $ 100 more than what I was quoted. When I asked why she said it was because I was a new patient. I told her that when I scheduled. I asked two of my coworkers that went in for the exact same appointment told me they were new patients and paid the same price I was originally quoted. I called back another person said I was charged more because they knew their prescription. I told her I knew my prescription and provided it after two additional reasons why my price was different from the quote and apparently everyone else’s she just said well the doctor determines the price. That would be fine if that information was provided upfront when I asked. They are liars and thieves save your money there is better less expensive honest doctor next door.

I have been going to Drs on Sight in Tysons for over 3 years for annual exams, scratched eye, pop ins for more contacts or glasses and they are always very genuinely friendly and helpful. The wait is very short and the doctors are all very friendly. I have United Healthcare/​VSP and after my exam they always explain every charge/​fee and give me a few options to use my glasses or contact allowance to get the best deal. I love the girls behind the desk and Kelly is the best!!! I started going here because it’s beside my office but I will continue to go here should I move job locations. You can’t beat their service!

I have United Healthcare Vision which has a $ 10 co-​pay, $ 25 materials co-​pay and $ 130 retail frame allowance. I had a routine eye exam on Saturday, May 15^th and I was overcharged for everything. After reviewing my vision plan details over the weekend, I spoke to Kelly this morning to discuss a refund.
I selected a particular Michael Kors frame on Saturday that was identical to another but just a different color but there was a $ 100 difference in price and they honored the lower price.
Now after a brief discussion with Kelly this morning she told me that my refund was $ 77 after the adjustments had been made from using the correct vision plan but that she was going to have to charge me the additional $ 100 difference for the frame? I canceled the order immediately. This is not a good business practice and I will certainly not be using their services again. I was already frustrated that I was overcharged for the co-​pay, lenses and frame. And then to make up for the mistake, Doctors on Sight is going to charge me the $ 100 that they originally already honored?
I am in utter shock.

I literally was in and out in less than an hour. I was in a rush to get back to work and I notified them of my major time constraint as soon as I got there. The whole staff was super friendly and adjusted their schedule to accomodate mine. Greatly appreciated!
They’ve got a wide array of frames and a huge selection of designer ones (bonus for me!)
Definitely will be back for next year’s eye exam :)

Very nice. People here are really knowledgeable and helpful. Specially, the owner. The doctors they have are just okay but the staff that helps you pick specs is very good.
I can not go anywhere else.

If you are like me and refuse to get Lasik because you have delusions of a mad scientist standing over you and drilling into your eye while looking at him/​her, then this is the place for you!
I have been blind for a major portion of my life, so I guess that makes me sort of an expert in the Optometry field. ;-) That said, I loooove funky glasses! Doctors On Sight in Tysons has a huge selection of designer frames and their staff is courteous, knowledgeable and professional.
I happened to drop by with a couple pairs of glasses to have them adjusted on their frame machine. I have a terrible habit of falling asleep with my glasses on, trying to catch that last minute of a movie or attempting to read when I know I should be snoozing, which results in lopsided specs. When I presented them to the young lady behind the counter she laughed and said «Wow!». My specs were «Wow!» worthy and she adjusted them perfectly! She added that they were no charge, ensured that they fit properly and sent me on my way with a smile. How cool is that?
I will be hitting them up soon for an eye exam…