After I posted my recent review critical of the repair work performed by Baker’s Jewelry on my class ring, I met with Byron Baker, one of the owners. He agreed that their goldsmith did not do a good job up to that point and promised to have the stone remounted at no additional cost. When I got the ring back, the difference was amazing! The stone looked beautiful and the bezel was professionally applied around the stone. I am very happy with the final outcome. I would have given them a higher grade, except for the amount of time and effort necessary to get the job done right.
Erika S.
Rating des Ortes: 5 Virginia Beach, VA
This place is wonderful, I’m glad I brought my watch here to get the wristband shortened. It took the gentleman 5 minutes to get three links out of my watch and cost me less than $ 10. Also told me if I decided I needed another link out or needed any back in he would do so free of charge. All the people in the store were extremely friendly and welcoming, not to mention the beautiful and various things they carry in the store(aside from jewelry of course!) I will be returning here for future jewelry needs and would recommend this place to anyone, you won’t be disappointed!
Sasha B.
Rating des Ortes: 4 Washington, DC
I had this place fix two pieces of jewelry — my antique engagement ring and a super thin linked gold chain. To reset the diamond on my 1930s engagement rings isn’t a job for everyone — the man who did the ring clearly knew his jewelry and I felt comfortable with him fixing the ring. To reset the diamond cost $ 25. The diamond was reset on the spot. The gold necklace/chain needed to be relinked and this had to be kept for a few weeks. To fix the small chain it cost $ 15. The links were extremely small so I was super impressed that they were even able to fix it. The customer service here is great — whether you’re on the phone with them or face to face. The only reason this place doesn’t get 5 stars is because my chain was kept a week longer than promised. In the future I will be fixing all of my jewelry here.