Pro Touch Mobile Detailing

I purchased the Silver package as a birthday present for my husband and the. Had the expense detail and hand wash for my car. Buddy was prompt and efficient. He did a great job. The convenience of Buddy coming to us was awesome! Would definitely recommend and use Buddy’s services again.

When my husband and I bought our car we decided to have it re-​detailed by Buddy at ProTouch, he came to our house on a Saturday around 8 am which was nice. He charged us 120 $ to do ONLY the interior (keep in mind that, although we were not 100% pleased with the job, the car had already been detailed by the dealership we bought it from) which seemed a little steep but we paid him what he quoted. After the job was done Buddy had my husband look the car over and sign off on the inspection of the car. He did a once over but didn’t check in the compartments in the back doors, when we did check the pockets we noticed that there were fast food wrappers and old food from the previous owners still in the compartments… GROSS!
My husband called Buddy to let him know and he said he would come back out when then forecast didn’t call for rain, and we agreed. Buddy never called back and didn’t respond to any more of our phone calls or text messages until I left a message informing him that we were very unhappy about not hearing back from him and that something had gone missing from the car since he had been out; I stated that by him not responding to our calls I saw it as an admission of guilt. Within 5 min I got a call from Buddy and he was flaming mad, he yelled and said he never received a call from me or my husband and repeatedly fell back on the inspection paper my husband had signed. The bottom line was that he missed something and while we weren’t really expecting him to come out to take the trash out of the pockets, it would have been a nice gesture for him to have offered.
We felt the conversation was going nowhere and just wanted to be done with it so we informed Buddy that we don’t need to discuss it any further and that it will just be reflected in a review, he said he would, «sue us for defamation of character» if we do. Needless to say, we will not be doing business with ProTouch. bottom line is that the job was done poorly and there are no words for how awful the customer service was.

I have a Great Dane that I take to the dog park often. Her hair gets all over my Dodge Avenger. I mean ALL OVER. Not to mention paw prints and such. Nothing I have will get the hair off. The only success I have is getting my car detailed. I found Pro Touch through searching Google Maps for businesses nearby my work. I emailed Buddy and set up an appointment for him to meet me one morning near my work. Buddy is an awesome guy and I can tell he really is passionate about what he does. When he says he cleans the inside with a «fine tooth comb», that is not an exaggeration. I have never had my car so clean on the inside. Best of all, not one dog hair to be seen! I highly recommend Pro Touch to anyone looking for a top notch detailing job.

Buddy is an extremely hard working individual and will make your car shine like new.
He arrived 10 minutes early to asses the car and find a good spot to do the detail (I live in the city so it was a little difficult to get a great spot). He spent 8 hours making my car practially new (I got the «silver» package).
I would recommend Buddy’s service to anyone. He is worth far more than he charges. Great product for the price.

I really didn’t know what to expect. I have never really used a mobile detailing service before. Buddy arrived on time and communicated with me the night before and the day off.
He spent about 3 hours on my car, cleaning the inside and outside. Also applied a clear wax quick coating to the car.
After the work was done I liked what I saw. The wheels were cleaner then they ever are. This area on my car gets very dirty quickly. The carpets looked good and interior for the most part was fine.
However after looking at things closer I think simple things were over looked, like windows, and some spots on the dash. Also i was not given a choice of Fragrances as is mentioned in the advertizment.
Buddy is a hard worker, he does a decent job. Depending on your issue it may need more attention.
I will keep him in mind for future need.