24 Hour Fitness

i been to many 24 fitness and this one is great. great people super clean and its still not a supersport. also decent girls come here

It’s actually a decent gym however the could at least hand out towels. I started going to the gym at the mall since they have better machines, air conditioning is at the perfect level and they have towel lol. Get some towels!!!

No wifi
Dirty facility
No towel service
Rude front seat workers
… Damn I made a horrible choice going here !
Also it’s been weeks and still no improvments to both steam room and weight bench still torn !! It’s been months of me asking over and over again. I wish I could just terminate my membership and switch gyms ! Managment here at the sycamore location could care less about their members concerns !! I’m so over it ! Please fix

I’ve been a member of gyms most of my life and for several years at this 24 Hour Fitness. I’m sorry to say that the condition of the equipment keeps getting worse. Out of 10 or so bikes downstairs, the attached TVs either don’t work at all or they are just static. The bikes themselves are very loose and in need of repair. Then when you go to find a treadmill, you see Error messages or stuck keys or signs saying Out of Order on several before you can find one that works. I called Corporate today with my displeasure and was told that a District Manager would call me back IN A WEEK OR SO! So, zero customer service. — Sure makes me want to go a few more miles to LA FITNESS. :-(

Great club that has all the needs to get a great workout no matter your level of fitness. Managed well and the trainers are better than you find in most gyms. I would suggest Misako Win if you’re looking for a trainer that can take you to the next level of fitness, especially swimming. Clean and has a friendly atmosphere, you won’t be intimidated by a bunch of hard body’s, this is a great place to just get a good workout in, not a meat factory:)

Corporate vibe and very stingy. I tied this gym for three days and really wasn’t a fan. The first thing is they have a pool but no towels. That’s really strange to me. I know there is a water situation in
SoCal — but really? With a pool you should work something out.
Today I went in to do some conditioning but the machines were so dirty! They were all rusted at the base and so were the clips that hold up the disinfectant squirt bottles. Those are like $ 2 to replace so I can only think that no one really cares.
I would give the people working there 4 – 5 star for customer service, unfortunately the quality of the gym is so poor it goes down I would give it –2. I shouldn’t have to worry about feeling dirty while I work out.

When it was a sport it was goid, now it has been «upgraded» to super sport but nothing has changed, except now the equiptment all seems to be broken down and doesn’t get fixed. Has only the emenities of a sport, no towel service, no court spoets, no indivudual tvs for cardio equiptment

Decent, but no Wifi so you can’t stream entertainment while working out — which is about the only enjoyable part to working out. I was a 24 Hr member in NY and every club had wifi.

Wonderful gym, AWFUL sales manager.
I had been a member at this gym for many years and really enjoyed the facility. It has 2 levels, a great variety of equipment, it’s spacious, and kept pretty clean. It has a good blend of people that work out there, and the staff is usually pretty friendly.
I just cancelled my membership after getting totally jerked around by one of their sales managers. Here’s what happened:
He calls me at the end of July saying he’s got a great promotion and I can pay $ 25 a month indefinitely. Says I have to come into the gym to sign a few things so I rearrange my schedule and head to 24. Sounds fine, but before I sign up, I make sure that there are no activation fees and no annual fees. If it’s $ 25 a month and only $ 25, then great, sign me up. That’s what he showed me, and more importantly, that’s what this guy looks me in the eye and agrees to.
Here’s what happened:
After the first month, I look at my bank statement and in addition to the $ 25, there is an activation fee. I call and address it and the sales manager Edward says that it was in error. Okay, mistakes happen, let’s move on.
Then this month (November), there is a $ 40 annual fee in addition to the $ 25 monthly fee. I call to address it. The response was callous at best. Edward the manager said that he could waive it but that it’d be a fee I have to pay in the upcoming years. I said that isn’t what we agreed to, nor what was in the contract, nor what he said as we initially discussed. His response was that «yep, it’s in the contract.»
After saying «I can give you the number to corporate «, which we all know is the great way of saying «not my problem pal and I don’t feel like solving this for you», I ask him to cancel my membership.
This is the EXACT OPPOSITE of what customer service should be. Management is supposed to problem solve, over communicate with customers, and go the extra mile.
It was very clear that my signing up was simply to meet a sales goal. Bottom line, the way my situation was handled was disgusting and very unprofessional. I say this because the situation was handled without honesty and integrity.
I truly hope (but have little faith) that this review doesn’t fall on deaf ears. For future customers, seriously consider going to a different facility or company.
For the real management at 24 Hour Fitness, I hope that you are able to review this situation and help the user experience improve. I am always happy to discuss further if needed.
UPDATE– I had a very productive conversation with the General Manager Aaron. I appreciated him listening, and the professionalism in his approach.

I like coming to this location. Its big and clean. I like how the cardio area is separate from the weights room. I go mid afternoon so its not as busy. The front staff is always friendly. I like coming to this location vs. the Frazee location.

This is not about the quality of the actual gym itself, but the safety in the parking lot! My husbands car was broken into on Saturday morning, unfortunately it was parked in an area that was not covered by the cameras… too bad for us. Come to find out after to speaking with other people it is a regular occurrence. One lady even parked her car right at the front door in the 20 minute parking spot and her window was smashed and her stuff was stolen. That is amazing that no one working at the front desk heard or saw a thing.
When my husband asked to look at the video he was told it was an privacy issue?!
Good thing is, (sarcasm on) they have posted a note in the bathrooms to notify customers of the rash of break ins! Wow that’s super helpful if you never use the restrooms.
How about since you know there is a rash of these occurrences, and the sheriff deputy told me it happens weekly, try installing better security cameras, maybe have a security guard walk the premise… just a thought.
I understand a business is not fully responsible for break ins, but if it happens so often, then I do believe you are obligated to your clients to make an attempt, other than posting a sign in the bathroom!
So my advice to you is don’t close your windows or lock your doors, let them at least access your car without breaking your windows!

They upgraded to a Supersport although it looks exactly the same as when it was a Sport. They also don’t have towel service like most Supersports have.
This gym is very clean & has a lot of classes to choose from. The front desk always greets you when you walk in.

My regular gym I love it here. The staff is really nice and there’s constantly someone cleaning. However my only complaint is the men’s bathrooms need to be cleaned more often.

This was my first time to the Vista location. It’s a vey nice facility! Followed Cindy C. for Zumba from the La Costa club. I’ll definitely be taking her classes here now too!

I’m giving this 4 stars not because of the facilities but because it suits its purpose.
As with the 24 Hour Fitness in Oceanside, it’s not as fancy as the brand new Super Sport locations, but it’s not a complete eye sore and it’s the closest to my house. It’s my go to gym (when I actually go…)
It’s right off the 78 so easily accessible and during peak times it gets packed. Like standing room only, you need to park down the hill by the Panda Express packed.
Classes: They offer a lot of classes throughout the day. There used to be more, but it seems they’ve scaled back and have moved towards the group personal training. Instructors are competent, some use the headsets while others use hand cues.
The room itself is moderately sized. And it gets really packed during some classes. Plus it’s hot as heck up there. You have to position yourself under one of the fans or you can get overheated if you’re working out hard.
Equipment: Haven’t used the free weights in a couple of years so I can’t comment on whether they’re maintained. The bikes and treadmills are a bit dated but work.
What this gym has that I haven’t seen at any of the other locations is a «stretch machine» tucked in the corner. I’m sure it has a proper name, but I have no clue what it is. It looks like a half a thunderdome cage. You can get a good stretch.
Bathrooms: Definitely needs work here. They need to be cleaned more often. I can’t recall seeing anyone cleaning them at any time I’ve been to this location. And the women’s restroom used to be out of toilet paper on Sundays, but that seems to be resolved now. Or at least the last couple of times there’s been paper.
Pool: I’ve stopped using the pool and jacuzzi here. I figure if they aren’t cleaning the bathrooms, I sure don’t want to go into a stagnant pool of water.
Tip: Best time to come if you want to get your work out in without standing around and cooling down in between sets is about 2:00 p.m. during the week.

I’m either at this location or the one off Palomar in Carlsbad, and the one Carlsbad is better. The staff here is nice and friendly, the patrons are a different story. This location has the largest concentration of equipment hoarders I’ve experienced in my life. These people have no gym etiquette whatsoever. I was in the weight area one day and all three flat benches were «taken», each with 4 – 5 sets of dumbbells around them. It isn’t uncommon to find someone going through their set IN FRONT of the dumbbells, I mean inches from the rack. Seriously? You constantly see weights laying around not put back in their place. It really is frustrating! Some of us want to get our workout on and then get out.
Regarding the equipment, there is usually something out of order when I go. I agree with what others have said too, that this place seems to be a little dirtier than most gyms.
This gym also feels smaller and like it’s lacking some equipment.
I would recommend going to another location because you’ll walk out of here either wanting to punch one of the jerks in there, upset that you couldn’t finish your workout in the time you have, or feel dirty and not from your workout… or maybe all of the above.

It’s unfortunate that a gym with friendly front of office staff has to receive 1 star. But paying a hefty fee for quality, I expect error, but not consistent error. First, read the previous reviews about cleanliness; there is none. The men’s locker room has old, water-​stained mirrors, dusty, rotted tile floors and not to mention the wet-​sauna has toilet paper covering the thermostats. The door handles leading into the pool area… um…don’t touch them but look at them… closely…its, well, unnerving.
The view from the dry sauna — since I could not tolerate the dirt and wet toilet paper in the wet-​sauna — is a lovely view of bubbles, not your traditional water bubbles but the kind of bubbles you find in, let’s be kind and say a landfill swamp.
Someone should be held accountable, because quite frankly, I hold my breath in the locker room hoping not to inhale any airborne pathogens. Sorry for the bad news folks.
On a positive 1 star note, if you can find the non-​rusted and unbroken cardio equipment, I’ll give you a star!

Giving this gym 5 stars because, by comparison, my gym in Oakland is a petri dish of disease and funk.
This place… i mean, you can actually sit on the benches in the locker rooms without feeling like you’re you’re gonna take home some mutated version of hepatitis or some brand-​new organisms that like to climb inside orifices and slowly kill you.
If you’re a regular here, i envy you.
When you back to your gym, look around, embrace its cleanliness while giving the cleaning staff and management a hearty thumbs-​up, and give thanks to whichever deity you worship that you don’t have to wallow in a filthy gym like I do :-(

The employees at the front desk are really friendly and always make me feel welcome when I walk in the door. There is quite a bit of parking, but spaces are limited during peak hours (evenings).
The cardio room has a lot of machines, but the treadmills and stairmasters are usually full after 5:30pm. Be prepared to wait a bit or do an alternate workout. It’s nice they have plenty of TVs in there though.
The functional area on the 1^st floor is great. They have TRX, BOSU balls, stability balls, a wall for wall balls, steps/​risers, plates, stability balls, and plenty of mats. They also have a couple cable machines and two rowers! It can definitely get busy in that area, but people are generally respectful. The only downside to the functional area is the smell of the restrooms that are nearby… eek.
Upstairs are free weights and weight machines… holy heck this place gets packed! I likened it to the show «Hoarders» and the movie «Hunger Games.» Not sure why people feel the need to hoard the weights. Makes it a bit of a challenge trying to get a workout in. I’m there to bust out my workout and go home. Most of the guys appear to see it as a social hour between sets and love to check their muscles out in the mirror. My preference is to use the upstairs weights on weekend mornings when it isn’t crowded.
Upstairs is also where the group classes are held. They have a wide variety to choose from and the classes always seem full. There is also a pool and jacuzzi at this location.
They have drinking fountains. The one near the restrooms seems to have the cold water. The one on the first floor near the functional area has warm drinking water. No bueno.
This location is my second choice of the 24s in my area simply because I know the layout of the gym and it isn’t a long drive for me to get here. My first choice is a Super Sport that is on my way home from work and it isn’t as crowded as this one.

I love Zumba class latte in night ! Perfect for person is busy in day, todos los miércoles en la noche fantástica clase !

Always pack barely room to move in most gyms
Not enough equipment poor staff attitude who do jot care about customer. Not enough kids club workers DO NOT gO to san marcos gym unless 3to4 hours earlier. Here you are treated like just another number on paper welcome to corporate america! Where all you are is a number. No thankyou!