FedEx Office Print & Ship Center

No printer at home so we come here for all our printing needs. Never super busy and associates are very friendly and helpful. Also a great place for shipping during the holidays!

I had to have two of my family’s treasure oil paintings done by my late mother packed and shipped to the other side of the country. Bryce was amazing and helpful. I was struck how much simpler and effective it was for me to do this with FedEx than trying to find materials to pack these items myself or trying to do it with UPS or USPS. Bryce packed my mother’s oil painting with precision and speed, then helped me find the most economical method of shipment. He helped me filling out forms, with payment. He couldn’t have been nicer. I will definitely return and likely go to this location for all my shipping needs. I was wowed by the service, courtesym friendliness and professionalism.

I had to make 5 copies of a document for a meeting in LA. I printed it out on one machine via USB, that worked just fine. Went to print more copies «no go» copier said not enough paper. FedEx staff can be seen walking around the store, smiling making idle chit chat. I flag down Roy who gives me a
Motion to tell me he is having a conversation. I can tell it isn’t work related they are just catching up. I move to another machine to make copies, it does except that there is a line running through the copies. I flag Roy down again. He slowly walks over. I tell him I am in a rush but his machine put a line through my copies. He assumes it is in the original. I show him the original (no line) the copies (line) and he looks at me and says. Well let’s just take a look at your original. I was running late and said «here. See no line. Look here. See a line, what more do you have to see?» «Hmmmm well let’s see if we can solve this together» at which point I said «you are now making me late for my meeting» his response was «would you like to speak to a manager?» I replied «I just told you I was late» he then walked away, no apologies nothing. You would think he would dig into the machine to solve the problem for the next customer but he just walked away. At that point I was getting angry and said «hey Roy I changed my mind. I’d like to talk to your manager» he pointed to a fellow near the computers. I waited patiently for a moment and asked the guy nicely“excuse me are you the manager?” The looked at me confused and said «uh no. The manager isn’t here.» I went back to Roy and asked him why he lied to me. His response was «well what can I help you with?» At that point I just raised my voice a bit and said «you know what the problem is and you refused to be of assistance, then you lied to me. Why would I actually believe that you could do something for me.» I like Fed Ex office. I have used them in many different states and cities. This store however has missed my deadlines and fails at customer service. I will take my business to a UPS store rather than use the FedEx office in Vista. They are not up to the task of being helpful. I would not trust my business to that office. I wouldn’t let them ship, print, or copy anything for me anymore. I know this rant may sound funny but I was late for my meeting and my client asked about the line in the document which I replied «FedEx office, just not as reliable as they used to be.» My client Is a major automotive manufacturer. Thanks for your help FedEx office. And Roy… You need some training.

Here’s my experience with this location. So I needed to print some Father’s Day pictures and after trying and failing at two different stores (CVS and Wal*Mart) I was advice to come here. I was helped by Ryan and he seriously was so helpful! We got all the pictures I wanted printed out in less than 5 minutes. Based on his customer service I would definitely go back.

I have worked with many different FedEx print shops when I’m in a hurry and need to print something. This is the only location that has stated they are too busy to print for me on a Saturday at 12PM. Seriously, what do you do for a living where you can print 3 pages for me to pick up in 30 minutes? Might I remind you, you are a print center! I have no beef with FedEx. I do have a problem with lazy people who do not want to do their job. Please give me my 1 star back.

I want to give a HUGE Shout out and KUDOS to Panama! He was so helpful in helping me figure out the mix up with my shipment! He was very understanding, courteous and awesome! Thank you Panama because of you I will be back to your shipping center!!!

I would not recommend going here for passport photos. The ones that were taken of me were not accepted by the state department. I returned and they took another photo which was accepted. Mistakes are made, however, when you choose to use a professional for passport photos rather than taking them yourself, you should be able to count on them being taken correctly. Even after explaining that I can’t work without a passport and would have to take another day off work in order to get one, a refund was not offered. I also presented the $ 8 receipt for the wasted parking. Compensation was not offered. $ 500 for an extra missed work day, $ 8 wasted on parking. At the very least they should offer the photos free at this point.

Came into to do some work on the road.
Had some quick flyer printed. They were able to print and cut for me in less than 30 minutes. It was quick and fast.
Only issue I had was the load construction drill going on constantly. It went on for ever.

I use FedEx Office all the time for work, and the staff here is the best. Everyone is friendly and helpful, and they have made the extra effort to help me out in a pinch more than once. Lucky to have this location so close.

Panama is professional and helpful. I had a difficult issue and he handled it perfectly.
Dominic was confused and just got in the way.

I have to say, I was pleasantly surprised at my experience at this FedEx Kinkos. I came in with a fairly urgent request and it appeared to be no problem. When I rang back to check the status they said their design tram would need 7 days and it would cost $ 1,400. Yikes. I needed my banner in 2 days. Hats off to Panama, who troubleshot with me over the phone and he shared a solution that I did at my home (in 15 minutes). I sent the file and am picking up my bday banner in time for the big day. Thank you Panama!

We’ve read all the below shown «negative» reviews and we are admittedly highly surprised. However, we also noticed the majority of the negative comments were very old so we’re therefore happy to report that much has clearly changed since that time. Over the last two weeks our small business has used this FedEx facility on an almost daily basis with fantastic results. All the FedEx Staff proved themselves to be thoroughly competent, efficient, and incredibly helpful with regard to the on-​site equipment (to include how best to print our products to obtain the most advantageous look).
We just came back from the FedEx Facility a few minutes ago, and while we were there we took the time to acquire the names of a few of the specific employee’s that we were privileged to work with. Meaning those individuals that worked diligently to ensure our product was printed and delivered to us in a timely and professional manner (we’ve been there on many a late night over the last two weeks). Although we weren’t able to acquire the names of the entire group of professionals who assisted us over this period, we can state that the Manager Shashawna does run an incredibly efficient and well-​orchestrated FedEx Office. We should also add that of the specific Staff we interfaced with «all» appeared to emulate her high standards for customer service and professional excellence. Each and every one of them appeared to be well versed in every aspect of the FedEx Equipment and supporting Software and further knew how best to ensure we achieved the highest quality output product (to include helping us take advantage of many money saving recommendations). So in order to give thanks where it is due, we’ll just say thank you Shashawna (you run a tight ship) and again thanks to you Ryan, Rick, Sophia, and the many others who helped us meet our critical deadline! Our hats remain off to you all, so please keep up the great work! We will certainly be doing business with you again.

Horrific customer service. They will literally stand there, look at you at the counter, and not offer to help you. And this was with 2 people in the store. I had ordered products on line. Had to make TWO trips back. First, because they only gave me one copy order and then again because the second order was incorrect. They refused to give me a refund for the cutting service I requested. They cut it there and did a horrible job. Never again. Never again. The one in Oceanside has far better reviews. I will be trying there or staples if I need this type of service.

When I’m just in there to drop off a package or make copies real quick then this place is okay. If I have to ask anything from any employee then I’m in trouble since they tend not to know and there tends to be a lack of service.

Reading old reviews… management must have changed! I called with a need for two photos to be shrunk down and copied to passport size… never assuming they could do this so fast and make it so easy for me… I sent them through email and got a call fro Stacy the manager ten minutes later that my order is done and I can come pick it up any time.
we always go in there and are greeted friendly and welcomed.
Clean store, people are nice and they get the job done we ask them to
thanks Stacy and staff

Not impressed with the service at this location. I use FedEx Office all the time for business, and the associate I dealt with told me I didn’t know what I was talking about, that wasn’t the way they do things there.
Brought my business to the Oceanside location instead. They’re great there and I’ve never had a problem. Plus, they’re a 24 hour location which is nice.

It only took them 25 rings to answer @ this location.
There was only 1 employee @ 10 am running around like a madman trying to do everything himself. Terrible service.

Kinkos and I have a love/​hate relationship.
I used to love going there– when it was 24 hrs.
Now, meh.
I went there a few weeks ago to print out games for my best friend’s
Bridal Shower.
The Bridal Shower was in 30 mins., and I went to Kinkos, expecting I
could just hook up my laptop and print stuff out.
…30 mins later, it still wouldn’t connect.
I accosted the one employee wandering around and asked him
to help me.
What was his answer?
«Sorry– I can’t help you. We weren’t trained about laptops. It’s a mystery.»
WTH?!?
Now I was pissed AND late.
Luckily, I had a portable hard drive w/​me and just connected it to a PC
station to print out crap.
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I hate you, Kinkos. You suck. You suck suck suck.