Jack In The Box

This location has always had an issue with people who loiter on the premises fronting the side of the restaurant, adjacent to the parking lot and fronting the entrance and drive through exit of the restaurant. There used to be a partial enclosed seating area right outside of the restaurant. I’m assuming it was removed as to eliminate & prevent loitering. However, the issue continues to exist (mostly at night).
I strongly feel that the loitering issue hinders the appearance of this restaurant as it has definitely been the reason as to why I rarely visit this location. It reminds me of ants or cock roaches that hover around food that has been left out or a homeless shelter with people waiting outside to get in. It simple looks ghetto as hell!
Let me be clear, I don’t have a problem with the ghetto as I’m from the hood myself (Potrero Hill in Frisco & L. A Cali) But I knew in order to make it out I had to make moves because I didn’t want to become a statistic. So in reference to this Jack in The Box location? they need to make moves to clear up/​eliminate the loitering if they want their business to look more pleasant, professional, welcoming & flourish.
Whenever I’m inside, the dinning room area (s) always looks like it needs to be swept and mopped. I usually need to clean/​wipe down the table myself before I use it.
For the most part, customer service is pretty friendly. However, I wish they would pay more attention to deatil because I always ask for no mayo in my sandwiches and most of the time I find myself having to request for it to be remade because they added mayo. In general I love Jack in The Box’s selection and variety of food.

«Meh, I’ve experienced better.» is a sentiment I can agree with after coming here in the early hours of the morning after work.
I came here for breakfast with a co-​worker and noticed some things that make this location. .. not my favorite one.
Firstly, most of the locations exterior lights are burned out which creates a visibility hazard when approaching the building at night.
The service seemed fine at first, we ordered, it took a while for the food to come out though considering the low amount of people that were there and when we got it mine wasn’t hot. Added to that the thing was SO loaded up with sauce that when I bit into it it exploded everywhere. I didn’t ask for extra sauce and that was all I could taste on that burger.. . mustard…no meat or cheese just mustard.
Then I wanted to go to the bathroom, it’s locked and requires a key so I go up to the front and say «Excuse me» to the lady behind the counter, she looks right at me but walks to the register to help another person.
No «I’ll be right with you»
No «Please wait»
No «Sorry, hold on»
Not even a «Not right now»
Just straight out *IGNORE*
I waited for her to finish with the person she was serving, but when that was done she ignored me AGAIN and just went into the back.
Like, really? I’m not standing here for my health you know!
The only reason why I’m giving this location a second star is bec.. . no you know what there is no reason to give this place a second star now that I think about it, it’s dirty too! Giive me that star back!
Ahh, yes «Eek! Methinks not.»
Much more appropriate.

Spent $ 20 on 1 breakfast meal, 1breakfast sand, & 20pc chicken nuggets. Was asked if order was on the screen and proceeded foward in the drive thru. Only had 1 car infront of me and 1 car behind me. Got to the window and was asked what kind of drink again? Food ws handed out which i seen a box of nuggets, 2 sandwiches and my fries. Got home which is a 15min drive to find 10 nuggets missing. Tried calling the store which took 15−20min to answer. Finally when Liza Miguel answered, Im already upset with how she answered the phone. Claims to say she cant answer the phone because its busy. Is this store properly staffed. Asked how she would correct the order and she hangs up the phone. Nothing resolved and now im more upset. Tried calling back the store a few minutes later and now, no one answers. This store needs to follow up on cashiers or packers from handing out the food. Yes people make mistakes but if you check the order and repeat what was put inside the bag, then you make the customer aware that what they paid for is what they handed out. I shouldnt check my order for that is there job. Now im $ 5-​$ 6 short on food with someone who missed a meal. rude employees
november 20 11:20 pm

I like when Upu is running the drive through. She makes sure we have our order and that it’s correct. Plus she’s so nice. So this review is baised on her.

Went here last night to buy a salted caramel shake, lady that mad my shake put caramel in my cup the soft serve in my cup and that was it. Didn’t run it through the shake machine at all watched her from start to finish. Won’t be doing that again anytime soon. She also tried charging me $ 11.27 for my shake when clearly it should have been under 5 bucks! Epic Fail.

I have come here three times and this is my last. The first time, my breakfast food was cold. Sausage croissant was cold. Second time, drive through took forever and there were only two vehicles, made me late to pick up my boss, and they didn’t include ketchup as requested. This time the girl could not seem to get the order right, we had to repeat several times and they didn’t get it right even after all the trouble, and offered no customer service skills. She was pretty rude about us having to repeat the order like ten times. So many bad reviews, they should just replace it with a better restaurant.

HORRIBLE! I order thru drive thru bc it’s easier for me and guess what? I had blood on my bag!!! So gross! It was fresh! Someone had a small cut and thought they could wipe it on the bag! Makes me wonder how they cooked my food!!! I’m never ever coming here again!

Ok, I’ve been to this Jack in the Box several times in the past but my recent experience has be giving this one 2 stars for now… or maybe ever. So I came here on my recent visit to redeem my free burger coupon (that I won from the September 2014 CMYE MilkShake Break Cronut Eating contest) after a morning run and bowling earlier in the day so it was my lunch for the day. The shop is that that big, There is just a handful of table and seating areas in the store. It wasn’t that busy. I came in the early afternoon time. I waited a while before a worker finally came up to me to take my order. I already knew what I wanted to order. I ordered a sourdough jack, 3 pieces of cronuts, and a sprite. She originally rang me up for all three items (charging me for the burger). She thought it was buy one, get one free. I was like thinking to myself, really do you not READ the coupon and just assume. She of course fixed it right away and apologized. I was also thinking to myself, «Imma F’n Unilocal Elite and I’m da damn cronut eating champ!» but I really am not that kind of person who thinks like that haha. Anyways, so I got my order, it came out to about 5 bucks with the free burger. (2.49 for the 3 piece cronuts and 1.99 for the soft drink). It’s kinda pricey for a fast food joint if you ask me. So this place being in the hood of Waipahu I wanted to enjoy my meal dining in. Had some SKETCH people around but I was like brah I hood too so I going chance ‘um. So I sat down and started to do my social media business before. In the middle of everything before even eating this one braddah came up to my and asked me if he can borrow my phone fast kine to make a call. I was hesitant but I’ve done it before so I let him make da call. Totally ruined my vibe and eating mode. While he was making the call, I was preppy myself just in case he was going to book it with my phone. Good thing I am runner. Anyways, fortunately nothing happened, he thanked me (a lesson of prejudice and stereotyping). So I began to eat my meal. As I was finishing up, another person came up to me (couldn’t tell if was one girl or was one guy but I think it was one guy but in this situation was one girl). Anyways, she was trying to start one converstation and wanted to check out my tattoos (which I did). I began to proceed out of the store. Anyways, hopefully everyone reads this review because my suggestion is to just order take out.

I ordered a potatoe wedges and I barely got anything in there. I got jipped for $ 4 worth of food… I even took a photo and time… waipahu I’m sorry you dissapoints me

Good greasy food… What else is expected? Menu is way better than McDonalds or burger King. Tacos have been the same since i was little

its a convenience i live near so jacks is always an option for any meal, with breakfast open for 24 hrs im always open to eating breakfast for lunch or dinner, service varys especially when busy you’ll be waiting for a while but besides that it is fast paced as well, ill be back again in no time

Ok first of all I love $ 1 2 tacos but here’s the problem I tell the lady ms. I don’t want mayo on my sandwich 5 times and she still put it on! Like seriously i know it’s not a big deal but 5 times?

tried the jumbo jack. good burger

First of all I always come here because it used to be right next to my house. LOL & Jack In The Box always has the BEST after hour food. 2 tacos for a $ 1 come on now you can’t pass that up when your drunk as fuck & broke as hell because you just spent all your money on cover charges and drinks! lol
BUT, the line is ALWAYS* forever like seriously long as FUCK. On a regular day if the lines are that long, I don’t even bother going there. Especially since I don’t like going inside because it’s always lines with homeless/​sketchy looking people. LOL
The workers are always either filipino, micronesians and polynesians for some reason. I don’t know why, maybe that’s the ratio of people that live in the Waipahu area? beat me lol im just sayin*
There’s my take on this location. :)

Pretty shady. Don’t get me wrong, I’ll still eat here. Jack in the Box always reminds me of SoCal, and I can’t get enough of the spicy chicken sandwhiches. If there was one closer to my house I would get a spicy chicken sandwich and curly fries every night I was driving back from waikiki night out.
But this one is kind of run down a little bit it seems like. Not that bad, just not as clean and nice as I’m used to.

2 tacos for $ 1.00
Open all day and all night!
Jumbo Deal for $ 3.99
What else can go wrong…
Well make sure that when ordering order slowly and repeat sometimes language can be a barrier.

Stopped here today since my home lunch mysteriously disappeared from the fridge at work. The service was fast and friendly. I was pretty impressed that the person working the register was a manager and she was patient even with the difficult customer in front of me. Restaurant is pretty clean even with the large amount of people coming in and out.