Walmart

Long lines in the garden area has become an issue. Please retrain management staff or hire more workers so that customers would not have to wait 15 – 20 mins to pay for their goods. The one star is for the products they carry.

IF THERE WAS A ZERO STAR OPTION I WOULD HAVE SELECTED IT!!!
I went in to purchase liquor, had my cousin (17) with me as I didn’t want him in my car alone (it was close to midnight). The clerk wanted to ID us BOTH? Why? We ALL know he’s not of age. She called a manager, they BOTH told me they werent going to sell to me. So we had to go to LONGS where they accepted the sale because ***I had the proper ID*** It was VERY inconvenient as longs was out of my way and their prices are a little more expensive.
I come to this walmart ALOT. I’ve bought liquor on many occasions with the SAME teen. NOT ONCE HAS ANY CASHIER ASKED TO SEE HIS ID TILL NOW. nor have I EVER seen any of the cashiers at ANY walmart ask for the ID’S of ALL parties present when purchasing liquor.
If a mother can purchase liquor with her son present without both being carded, why couldn’t I?

Service from associate LENA here sucks! I found a product and it was the last one on shelf. I wasn’t sure what the price was but there was a tag there that said 17.00. The product unfortunately was 39 and some change. Manager said she couldn’t do anything about it. After I consulted manager and told her I was going to contact the store manager she than gave me the price that it was displayed for. ASSOCIATE IN SPORTING Goods LENA has NO customer service skills at all. She ruined my entire visit! I hardly ever go shopping and when I do, I expect to get the same service that I give my own customers at work nothing less. When they were doing the price change in the front I forgot my wallet that my sister had in her cart so I ran over to get it and overheard the associate talking to 2 other associates on the floor about me and the incident! Mind you I was not close by them (maybe a 30 ft walk to them). She mentioned «that bitch was complaining. .» so I walked to the front and finished my purchase and told the manager what I heard. She gave me that «I’m going to fix it but I really don’t care look». I went back to my sister and still noticed the associate talking about me. I walked up to her and confronted her in front of the 2 associates and told her I didn’t appreciate that you would talk about customers especially on the floor with other associates. I also mentioned to her that I will be contacting the store manager tomorrow to talk to her about this incident. I’ve worked in Retail/​Customer service for over 14 years. I have NEVER had an employee do that to me. What kind of experience is that?!

Smaller walmart and the staff are friendly. Parking is little and a bit tight. Didn’t see anyone checking the receipts as people walked out.

I love Wal Mart whenever I go there the sales people are very friendly. I can always find what I want. Great store and great sales people.

This is my favorite Walmart! I’m just so used to it. I come here 3 – 4 times a week. Parking isn’t as good as Kapolei, especially on the weekends.
Shelves are a hit and miss with stocking, just like ALL other Walmarts.
Employees here are NOT very friendly. But I still come here because of the convenience and in life we get into a routine. Walmart is definitely part of our routine. They have 6 tooth brushes for only $ 1.11! Seriously cheap! Cheap paper plates, cheap garbage bags etc! The reason for 4 stars is its convenient and I love Kunia Walmart haha! And it’s 24 hours!

Service:
The cashier lines are VERY slow!!! Each cashier has at least two customers waiting to checkout. There was a total of 4 cashiers and the self checkout. They need more cashiers especially on the weekends. It’s also hard to utilize the self checkout if you can’t do cash back or use coupons. If the self checkouts were able to do that then you would have more patrons doing self checkout.
Location:
They are located in the Kunia area of Waipahu. There is a lot of parking spaces in the parking lot.
Set Up:
I like how the seasonal items are right in the front when you walk in. But I don’t like how tight the aisles are. Since they put merchandise in the middle of the aisle there’s less cart space to move. You have to patiently wait for the person in front of you or ask them to move to the side to pass.
There is a pharmacy, self serve photo machines and McDonalds inside.
Overall, this Walmart needs to be renovated. I would choose another location to visit because of the slow service and the small aisles.

This Walmart location is hit or miss with me personally. There are times when I’m looking for something specific and this Walmart never has it, where as other Walmart do have it. However there are times when they have what I’m looking for. This location can be a bit messy at times which makes it harder to find what I’m looking for and makes me not want to look anymore, so I do think there’s room for improvement.

theres so many things in there, that it’ll be a one time shop. Sometimes customer service is perfect, other times it just sucks.

So Linda, the lady at the Money Center literally tossed there paper with the policy for paying electric bills at me instead of just showing it to me, had a sassy tone of voice and rolled her eyes when I asked questions. Never again! I’m sticking to Pearl City and will be calling management about this.

I’m an aquarium enthusiast who frequently checks Walmart’s aquatic stock to see what they’ve got and how they treat their fish. I have a couple of aquariums that require hood changes every now and then, and Walmart carries the replacements. However, every time I check this location for the item, they have it… But the goods inside (typically the LED lights) are stolen and this store doesn’t do anything about it — they leave their damaged goods out for customers to see.
Their care for their ONLY live animal product is atrocious. The last visit I paid them last week, I saw this small koi fish that had a giant red and pussing lesion on its side with the scales appearing to almost flake off! They also let their bettas stew in yellow water (extremely soiled methylene blue-​treated water), which shows they don’t pay any attention to their health.
Kapolei Walmart takes better care of their bettas, at least.

Customer service is always perfect.
What is disappointing is that they never seem to restock.
We had problems trying to get baby powder for formula a few times in a month as well as baby dish soap and other items.
But like I said the workers/​customer service is always great.

Worst and most ghetto Walmart on the island… it’s as bad as the town one… wish I could give ZERO STARS
but sadly, I can’t. Horrible customer service, employees are more interested in their own personal lives than working… and what’s more worse, managers don’t give a rat’s ass about anything. had a complaint, they didn’t know how to handle the problem.

This Walmart is actually pretty convenient considering it’s seconds away from an exit going to East and West. But you would just think that «Ah, Walmart has it.» You’d be wrong. Never treat all Walmarts the same because this one never has what I need. Walking through aisles you get the confused look of empty shelves. Why are Walmart shelves empty? There should be no reason! It’s Wally World everyone come on.
If I’m ever in a store it’s because I need something or are looking for something in particular. Like I said, this Walmart never has what I need.
The nearest Target is approximately 7 minutes away. I timed it.

I sincerely advise that the management team perform a full re-​train on the staff here — they are the most miserable and unfriendly cashiers I’ve ever encountered anywhere. The parking lot is always littered with dirty diapers and other trash. I have shopped WalMart stores nationwide since I was a kid and my loyalty has been unwavering — I’ll skip this location from now on though and head west to Kapolei or actually any location but this one.

Walmart… is conveniently open 24 hours and is cheap. They do have McDonalds inside for your refreshment needs. Pharmacy and eyecare as well. I’ll still shop here just not happy to do so. I like that there is self checkout. They need more lines open because 80% of paying customers are standing in line to self checkout. Even when they only have an additional 2 – 20 items or less lanes open. Hmm. That’d be my only frustration. Employees are not friendly either. I don’t have high expectations for this place. It is what it is. Shop cheap you get cheap.

Where else could you go to that’s open 24hours and offers reasonable prices? Despite the unfriendly staff that are employed here,
Walmart is your one stop for almost
everything you need. I just hope the managers take into consideration the reviews their customers post on Unilocal.It would be sad to lose customers because of their unfriendly staff! Please provide your staff with proper customer service training because I rather drive to the p. c location and be treated like I am welcome! The one star is for the low prices and the savings catcher app.

Like the rest of Kunia this Walmart needs a makeover. When you come to Walmart you shouldn’t expect the Ritz-​Carlton or service as if you were staying there. It’s Walmart. You shouldn’t expect anything to be stocked as they have all their pallets unboxed in the middle of the aisles. It’s Walmart. You have a complaint don’t expect to be compensated. It’s Walmart. If you are looking for cheap, Chinese made products (no offense) come to Walmart.
Like any chain, their success comes because of our numbers — the customers. For every one complaint; they have 10,000 plus in sales. It really comes down to the store manager and the tone they set for the store. I see the potential this Walmart can have if they clean it up a bit but hey, that has to come from within.

This location is convenient for me as it is nearby and has pretty much anything I forget to pick-​up at other stores, i.e. onions, wall plates, foam brushes, oils, etc.
I am a fan due to its convenience and the fact that it is open 24 hours

Imagine if Walmart was as eclectic as its customers. Oh, the products we would see!
The likelihood of random encounters here is high. I feel this dungeon is for intermediate to high level adventurers. A healer in your party would be useful, but not required, as Walmart has a decent pharmacy. Wizards should head towards the back, where automotive supplies and electronics can be found.
For refreshment, there’s a McDonalds off to the side. It’s McDonalds, enough said. If you hang out there though, you may hear some good rumors that may lead you to other adventures, such as where rare monsters can be found for good experience and rare drops.
There’s also self-​checkout. I like self-​checkout.
Sometimes, I like to imagine stories for the people I see at Walmart. I feel it’s a good exercise in creativity and imagination. I ask myself questions about the people there and try to craft a story. Why did he wear those shoes with that shirt? Who does her hair? Where did she get that chocolate?
Often, the fantasy is probably stranger than the reality.

Here’s my first one-​star rating of 2014 and the lucky recipient is Kunia Wal-​Mart! Thanks, Kunia Wal-​Mart, for wasting 30 minutes of my precious life and raising my blood pressure.
I should have known things were going to get weird the minute I pulled up into the parking structure; there’s a so-​called «homeless» girl sitting at the corner with a sign that says «Hungry Hungry Hippie»…Okay…She didn’t look hungry, and she was obviously faking the Hippie thing… Hipster, maybe, but no hippy. Lose that middle comb part, the expensive «torn» jeans and the head bandanna. Also refrain from drawing daisy chains on your sign.
Next comes the weird parking lot. Very poor design with tight turns, narrow spaces and confusing lay-​out. I just cringe to imagine this place during Christmas but that’s no longer my problem after today as I will never come back.
Went to hunt for some Monster High Dolls but there was only a very poor selection of toys, the smallest I’ve seen for any Wal-​Mart chain.
Kid wants some video games so we head over to electronics.
Glass case locked. Need key. Ok. Walk to cash registers. Two cashiers. OK. One is helping someone else, another, the MANAGER is on the phone after his customer walks away. OK. So I know he’s busy, but zero eye contact? No «I’ll be right with you» or «go away»? Nothing. Eyes downcast, tapping and tapping the phone with his impatient index finger.
TAP TAP TAP TAP TAP TAP.
I just stand there. It’s now 8 past.
He’s on the phone saying, «Ok, OK… OK…ok…OK…oK…Ok…»
Zero eye contact. A few frowns. He knows I am standing there.
By now, three more people appear after me. Another clerk comes to the third register and says, «can I help who is next?» so I said, «can I get someone to unlock the glass case?» then he ignores me and passes me by for the lady that came after me. She just had a question. OK. Fine. NOT fine is the fact that the guy that appeared after myself and the inquisitive lady walked over to the register and the clerks starts ringing him up!
By now, I am not a happy person. I am a mad person. I remain cool and calm.
So now, it’s my turn… he comes out with the key and we start walking over to the glass case that holds the locked video games. No more than three steps into the aisle and another man starts asking for something so he helps the man and ignores us! WTF!!!
At this point, I walk off. My son is perplexed. I had to explain to him the economical and political aspect of not patronizing a place that treats you like bodily waste.
Reading other one-​star reviews for this store, I see I ran into the same problem with actual MANAGERS giving poor customer service. I am not talking about the Big Head Cheese Honcho Manager, he had gone home for the day;I found out after I stopped by customer service to vocalize my utter and complete disappointment with the uncaring, flippant and egregious acts of making customers disappear into thin air by the cashiers and yes, even a MANAGER.
The assistant mgr came out to talk to me. It was the standard by-​the-​book, cookie cutter apology with a hint of defensiveness even though I tried my hardest to not put her on the spot or make her feel bad for her underling’s poor performance. No one likes to hear unhappy pissy customers bitch but in this case I think I handled it exceptionally well… and even that didn’t go over too well. Who the hell is the customer here?
I was going to call the Head Honcho tomorrow but I’ll just complain here. It will probably get me a cookie-​cutter response anyhow… and then I’ll just waste another 5 minutes of my life. I have better things to do.
Bye, Wal-​Mart of Kunia. You got my very last dollar the last time I saw you and you ain’t getting it no more. Punk.