Polar Auto AC

I wanted to write a brief review of my experience with Polar AC. My blower motor had gone out so that meant I had no air of any sort or defrost. I had Polar AC to schedule a appointment and the gentleman actually took time to tell me how to diagnose the issue to see If I could fix it myself. Since I was dealing the AC I didn’t want to chance messing anything up. I scheduled an appointment and they fixed my issue the same day. I am very appreciative of the service that I received from Polar AC. They took the time to troubleshoot all possible issues with my ac so that the problem would be fixed right the first. I would definitely go back.

I spent my morning calling around for the cheapest price to recharge my car a/​c. Shane gave me the best price so I decided to check him out. Shane was very informative and helpful. He answered all my questions and was super nice about it. He got my a/​c recharged in just a few minutes. I am all about customer service and I can say from this very short experience with him he has excellent customer service! I will definitely see him again for my auto a/​c needs and will be referring him to anyone that needs any a/​c work done. Thanks Shane!

I called Shane up after googling a shop in Pearl city. He said where you at. I’ll be there in a few minutes. He determined the problem quick and gave me an honest price. Followed me to my house and took my truck. Returned within an hour with the air blowing nice and cold. He determined that the part wasn’t actually faulty but just a bad connection. Fixed the connection and recharged the system. And didn’t charge me much. He is good. I would highly recommend him.

Shane… very dependable, honest and accommodating. He does mobile service too, which is so awesome!!! Go to Shane for all your AC needs.

Wow! Super efficient! Came to my work to fix my a/​c. Sure did need it with this traffic

I needed to have the hose for my AC fixed and based off of a review from my car-​enthusiast uncle, I called Shane. As soon as I mentioned the kind of car I had Shane knew what would need to be done, and knew his cars well enough to know what mine came with, where as the last shop I called before him had to get on a computer and take half a day to call me back and tell me what the price and engine on my car looked like. Then to top it off, Shane offered to pick up my car and drop it off, while balancing a whole slew of customers he had at the same time (apparently this guy does good business and has a pretty big customer base). I was very happy to say he picked up and dropped off my car that same day, fixed and ac charged. To top it off he charged me a price that was WAY better than the price quoted by the other shops. I know I can trust this guy to do a good job, without ripping me off and will definitely come back agian.

The guy is never at his store and never returns phone calls or voicemail messages. Avoid!

I called Shane up and he came out to my house the following day because he had a customer out my way. I told him my truck has been looked at back at the mainland and no leaks were found. He told me it can be my evaporator which is a PITA to replace because my whole dash needs to be removed or my compressor. He said most likely if it’s not the compressor it’s my evap. He said he would give me a deal if the compressor is not the culprit and we have to do the evap. I took my truck in his shop the next day and he replaced the compressor. My a/​c has been cold for more than 2 months now! If you ever need your auto a/​c fixed bring it to Shane! He knows everything about the cooling system!

Exceeded my expectations. No appt. Drove right in fixed my AC up in less than 15 minutes, set me back only $ 30! Awesome customer service. If you have AC trouble and dont go to Polar AC you’ll be sorry. He’s located in PC. Parking may be tricky but worth it. My jetta is soooo cold again. He handed me his business card upon leaving and said «if it doesn’t stay cold, call me and we’ll get it fixed up». Blane is awesome! Much mahalo’s to you sir.

This shop is customer friendly and they will help you out in any way they can they are really fair with the prices too… also if u need detailing for your car they do it as well and they tint cars also…
My overall experience here is great and I would recommend this shop to anyone who needs to fix their a/​c problems with their car…

I found a coupon from them online stating:
FREE Diagnostic Test
Plus
$ 29.99 Complete A/​C Service
(Reg. $ 150)
Includes:
*Inspection of belts & hoses
*Full recharge
*Refrijerant oil
*Check for leaks
That’s what’s the coupon said, so I decided to give them a call on Monday and they told me to come in at 9am Tuesday morning. So it’s 8:50 Tuesday morning, I’m driving and I get lost. I give them a call to get better directions on how to get there, and the owner [Shane] tells me that his worker won’t be in till 930. I’m irritated, because they told me to come in at 9. So I arrive at their shop at 9am, and I’m waiting for a worker to come in.
He shows up a little after 930 and tells me to bring my car to the garage. He asks me what’s wrong with my car, so I tell him that it blows hot air in the morning and cool air at night. He says, «Oh needs to be recharged» so I pop the hood and he hooks up the car. It only took 5 minutes. And it was an even $ 30.
But I was expecting more. I was expecting the diagnostic test. I’m not even sure if he checked for leaks or anything. I was already annoyed that I had to wait for him to show up to work, and with the half ass service I got from him, I just wanted to head out. When I arrived home, Shane called to ask if his guy showed up and if I got my car fixed, and I said I did. I wanted to tell him about the bad service I got, but what could I do? I had already left and gotten my service done. Hopefully someone else will get better service from them.