Steve’s Hallmark

This store is closing and I can see why. The employees are snobby, unfriendly, unhelpful and rude.
I went in yesterday to purchase some small gifts for friends and purchased several items. I asked if she would wrap them in tissue paper since they are delicate items and the employee goes «no, we don’t wrap here». I said that they would break if they weren’t wrapped and she begrudgingly and hastily wrapped them in a piece of tissue for 3 of them. I asked if I can have a few extra Hallmark paper bags (those brown ones that come free with purchase) so I can separate them at home and she said «the bags are under the gift section» I went to look and the tiny little gift bags are $ 1.50 each. I told her again that I wanted just a few of those Hallmark brown paper bags and she was very rude when she handed them over.
Excuse me but I just spent over $ 50 at your store and you can’t hand out a few extra free paper bags? If I weren’t in a hurry I’d throw them back in her face and tell her to stick ornaments up you know where.
But I’m a lady and we don’t say those foul things, only in Unilocal reviews:)

The staff are pretty unhelpful at this store. If you know what you are looking for and you do not need their golden keys to open any locked cage, then this is your average Hallmark.
If you have any questions or if you would like to buy something, best of luck.
Last time I was here, I was trying to buy some Jim Shore Disney collectibles. The clerks wanted to sell it to me and just put it in a plastic bag. When I told them that I was planning to ship them as they are gifts, and not to go with my G.I. Joes (I told her action figures) she got some non-​descript boxes and bubble wrap.
For those of you who do not know about the Jim Shore collection… they are like Hot Wheels. They are (virtually) worthless unless you have the original wrapping!
Something they «should» know… but didn’t.
Needless to say, i did not purchase them (over $ 200 worth), or have I bought any collectibles there. I have gotten a Father’s Day or Birthday Card from time to time.

This is a typical Hallmark. My review is for the staff today. Very young and spent the entire 30 minutes I was there discussing their personal lives and issues in great detail. Occasionally ringing up someone’s purchase. When I finally finished looking and went to pay for the Mother’s Day cards I wanted, she never asked about my Hallmark card and wanted to check my ID which was out in the open already (if she had been paying attention to me instead of her co-​worker she woud have already known that). I asked her about it and she looked at me like, oh ok, I said never mind. Seriously, you are paid to work, not gossip or catch up on your personal issues. As a store owner, I would suggest training your employees to be more available to their customers, especially in this economy, or find better help. Sounds like I am not the first customer which has had a bad experience here.

Friendly staff. Had what I was looking for. Wide variety of gift selection.

I was bummed that the post hoilday discount was only 40%, compared to 50% on Hallmark stuff at CVS, but they do have better selection of Hallmark ornaments (duh) than CVS, and I was able to get the one I wanted. It was pretty busy when I was there, the staff were on the floor stocking, one person manning the register. No greetings, no offers to assist, but I did get in and out quickly.

I agree with the previous reviewers. The clutter drives me nuts. No matter what day/​time I visit this store, the place has unopened boxes of their inventory on the sales floor. The clerks are probably just holiday help from the nearest high school. They never greet you, and gossip about their soap opera lives-​even while ringing you up.
I am switching to Papyrus from now on…

This store has all the offerings of a normal hall mark store. It is slightly cluttered and cramped. It think it is due to the shape of the store. Its a narrow rectangular shape. I think it makes it difficult for them space out things because the card racks are so long in Legnth. They have a good selection of cards. I was able to find something for a birthday and a wedding. Mission accomplished.