VIP Wigs & Prosthesis

My wife needed a wig due to starting chemotherapy. We really didn’t know much about wigs. The owner was very, very helpful and informative and very compassionate. Lots of choices

Just returned from this awful customer service scammer wig business.
I don’t know how the H! This business was rated so high. Unilocal needs to by secret check it out.
I’m a Pancreatic cancer patient and a 25 year survivor of Lymphoma stage 3 Cancer. My dearest sister and I walked in and the store today and the store was was freezing. I don’t believe she is a Cancer survivor or she would know to keep her business cozy for us Cancer patients, duh.
She spoke to us in a very harsh tone, and after the 3^rd No… I let her know her customer service is awful! She was not nice at all… horrible demeanor… I was so patient until the 3^rd time and your out!
I’m Fortune 50, 56 years old and worked my way through College in Retail. Her customer Service is straight out of a Border town.
1.? «Can I order a fresh wig, as I don’t want a used wig that has been tried on by other head sizes? Her answer No.
2. Will you give me discount on the used wig? answer: No
3. Would you give me warranty or return policy? Answer: No
Then she admitted later when I Was ready to walk out that she could order me the wig, but it would take 3 weeks. Why didn’t she say that in the first place… guess, she was desperate to make the sale.
I told her as I walked out she shouldn’t treat customers in that manner, especially a Cancer patient… she actually lied to us trying to retract what she said, I have a witness, my sister.
What a awful experience.
If there was a negative star… I would use it!

I took my 92 year old mother to see Mary today. She took such good care and attention with my mom and found just the right wig for her. Mary thinned it and styled it and my mother left a very happy camper. I would highly recommend her.

I was diagnosed with breast cancer and after starting chemo I rapidly started losing my hair. Kaiser told me about this wonderful place that helps cancer patients shave their head. We called Mary and she fit us in right away.
I was feeling emotional but Mary was very sweet and comforting. She told me her amazing story and how she is a warrior and survivor. Hearing her story helped me through this difficult time. Thank you Mary!

This business is wonderful. The owner, Mary, is warm, kind, compassionate and knowledgeable. She understands the needs of individuals who need to wear a wig.
Her shop is full of quality merchandise. The wigs are European which means they look nicer, feel better and will wear longer.
Well worth the money and the drive.
I was a first time shopper. Mary spent a lot of time assisting me with my purchase and instructing me how to care for my wig.
This experience was easier than I expected. I will return for future help and purchases.
So glad I found this shop. It was worth the out of town drive!
Thank you, Mary.

I have bought 3 wigs over the past to years. just bought my 3^rd today. I have been very pleased with them all. Mary is very knowledgeable and helpful. Love this place. Keep up the good work. (PS: I do not «suffer from a medical condition» as a previous poster mentioned, I just hate my hair. LOL.

My moms hair was quickly falling out due to chemo treatment and we were having such a hard time finding a good wig store! Most of the wig stores where we live (San Jose) were filled with one cheap looking synthetic wig after another. After finding this place on Unilocal we decided to do the drive and we were so glad we did. Not only were the wigs great quality but the owner was amazing too. She is also a cancer survivor and she eased a lot of my moms fears. Back to the wigs, the one my mom chose looked so real two months into her treatment her doctor said «I don’t understand why your hair Isn’t falling out!» She was shocked to hear it was a wig! We had this reaction wherever we went! I can’t say enough about Mary! What a wonderful woman. My mom left this place feeling confident and ready to fight cancer. Please check this place out. Even if it’s a drive… you won’t regret it!

Just left this shop where I was not greeted when I entered. The woman in the shop was assisting another patron so I quietly browsed the selection. of wigs on display. When I was finally acknowledged, I stated I was looking for a new wig. The woman the came around the corner and seeing i was healthy with a full short head of hair asked why I was wanting a wig. I explained I wished to on occasion have long hair, and asked where I could see the human hair wigs. The salesperson waved her hand over a shelf and stated the human hair was there. I looked some more and asked if she only had the colors on display available. She said yes, that’s all she had dismissively. I said thank you and as I turned to leave I heard the customer ask if any other colors could be ordered, and the salesperson stated that she could order any color desired.
Hummphh…why did she not state that to me? I felt as if my business was not desired because I didn’t suffer from a condition which created the need for a wig. Since I could not share a medical story my business was not desired.
Uncomfortable, and undesirable treatment, and dare i say reverse discrimination.

Can’t say enough about VIP Wigs and the owner! She is so helpful and really tries to fit your face and skin tone! She takes her time and shows you how to style your wig and gives you an education about the pros and cons of each kind, where they are made, how they are made, etc. This is the place to go if you want your hair to look natural.

If you are looking for a wig, please come here. The owner is fantastic. She spent hours with me, over multiple days. Very patient, i even had to bring my little kids with me once, and she was so nice about. She works with cancer patients a lot, and as a cancer survivor herself is in business to help others, not to make the biggest buck possible. I visited three shops, and came back here. She was helpful, patient, and the quality for the price compared to the other shops was great! Thank you so much!!!

If you are looking for a wig this is your place. Mary has a huge supply of human hair, synthetic and heat tolerant synthetic wigs. I first found her after having brain surgery and was looking for a wig to make me fell like me, Mary was so helpful and told me I did not need to spend extra money on a human hair wig since my hair would grow back. The first wig I bought was just what I was looking for, went back to get a shorter one when I retuned to work and yesterday got a blonder one for summer. She takes her time and helps you and can even trim your wig and cut bangs for you. I love her and I love her shop.

Nice small shop with many choices in wigs and hairpieces. Mary was so awesome! She took time with me and was so very helpful. She is very experienced and showed me a couple of ‘tricks’ with my new hairpiece. I HIGHLY recommend

Mary is the owner of VIP wigs. She is a cancer survivor who helps each customer find the right wig. She has a large selection to choose from. She can empathize and understand.

My youngest child just got hearing aids and we were having trouble keeping them in place. Toupee tape was one of the suggestions, so we went over to VIP Wigs. The price was competitive with Amazon ($ 0.50 difference) and the owner was super-​nice to my daughter and me.
The one minor drawback was that even though there was a VISA sticker on the door, I was told that I had to pay cash for my purchase. Maybe because it was under the store’s minimum for accepting credit? It wasn’t a huge deal because there was a nearby ATM but that’s why I’m only rating 4 rather than 5 stars.

I wouldnt give this place three stars. I came to visit my 75 year old lady friend first thing i asked was what happen to your hair. She replied oh i went to vip wigs in WC and bought a wig. The lady put a wig on my head and pulled [ not brushed or combed ] but pulled my hair together in the back in a pony tail and said can i cut this and cut my hair omg i said why the hell would she do that. She said «i guess to fit under the wig. Then sold her an 600 dollar wig and another for 200. Talk about taking advantage of the elderly. And the wigs non refundable not to mention she also charged her for the hanger cheep stands to set her wigs on for that pluss the unprofessional chopping of her hair they should of been included. She literly bunched her hair up and cut its so uneven a total mess what was this person thinking. called shop was not given owners name or information the woman that answer the phone stated they dont cut hair but the womans friend said let them so she did then told her to go see hair dresser and have it fixed. She literally hung up on me. Told me to go talk to her friend. Bad bad business… Should be considered insensitive advantage and elder abuse…

2005 I was diagnosed with Stage III Medullary Cancer of the Breast. Lumpectomy followed by a brutal course of Chemo and I began to lose my lovely, thick red hair. I shaved my head and rocked a knit cap topped off with a head scarf knotted in back of my head to give me the illusion of having my hair back in a pony tail. I was fine with this but my hair falling out was very traumatic to my young children. And, while this looked good the first month while I still had a healthy face, I started to lose my brows and eyelashes as chemo worked it’s hard magic. I looked sick and I didn’t like looking like a cancer patient when out and about in the world. I’m a natural red head with an unusual shade of auburn hair. It was hard to find a good match for my coloring. Went to a horrible wig shop somewhere else in Danville where I picked up an expensive natural hair wig that shed so much it was worthless after six weeks. Then, on a nurses recommendation, I went to VIP — the owner is a GEM of a woman! She helped me get a new, better wig that was an exact match of my natural hair color. More than this, she gave me so much advice and support. She even gave the wig a little haircut so it better fit my face. The wig with penciled in brows made me look normal when I went to pick up my preschoolers. Their happiness made me feel better – it seemed as tho getting that VIP wig was a turning point in my recovery. Recently, I returned to get my MIL a wig and the owner – a lovely Persian lady I believe – was as kind and helpful as ever. If you are a female facing chemo therapy and hair loss, do yourself a favor and go to VIP

Mary is the nicest woman you can hope for. My wife lost her hair because of chemotherapy. It was very hard for her to face the need for a wig. She immediately broke down crying. Mary comforted her, she is a cancer survivor, and then helped her get the perfect wig. Human kindness is the right medicine for this whole process and Mary has boatloads of it she gets the highest rating. You can’t go wrong with her.

My Mom and I went here so my Mom could get a wig prior to chemo treatment. Quaint little shop with a lovely owner named Mary. We loved the first wig she tried on, but went through a few more to be sure. Mary was patient and informative. She went through all the instructions on care and then gave my Mom make up tips for brows and eyes. She also had knit caps and hard scarves. We were very comfortable. My Mom left feeling happy and confident to face this new challenge during her treatment.

My mother and I visited VIP Wigs yesterday to look at wigs as my mother has lost her hair thru chemo treatment. Mary at VIP was very kind and helpful. She listened to my mother’s concerns and shared her wealth of knowledge with us. The wigs she carries are one-​size-​fits-​all so you can try them all on if you want, and Mary did not mind letting you experiment with different styles and colors. We were laughing and having fun and I commented I’d always wondered how I would look as a brunette. Next thing I know Mary has wigs on me even though I told her I wasn’t interested in purchasing one. Mary added to the fun of the experience. My mother found the perfect wig and Mary showed her the many ways to style it and informed us on the care and proper up keep. The price was very reasonable. If ever I want to own a wig, I will buy one from Mary.

I went there today hoping to find a wig and found more than just that. Every question was answered by the owner whose name escapes me. She shared tips from personal experience and I left feeling positive and confident about my future. Go and see her and leave feeling better.