Modell’s

We went to Modells yesterday so my girlfriend could buy a swimsuit for laps. The staff was courteous and helpful, but when we approached the register, tragedy struck. Apparently the swimsuit lacked a SKU and no-​one knew how to fix it. It took another staff member ten minutes to find another suit with a SKU, but she picked the wrong suit. Only one register was open, so a line had formed by this time. Another five minutes passed before the correct SKU was found and we could pay for the suit.

I went here to look at sneakers rather than brave the one at Columbia heights. Usually I’d order online but sizes can vary. I found a pair I liked for $ 59.99 and looked them up online only to find that the same sneaker is $ 39.99 at both Sports Authority and Dick’s. On their website, Modell’s claims to match better prices, but when I asked, the sales person told me I had to bring in the ad. Their policy stipulates within 25 mikes, a range in which several of the other two stores operate. There was no ad, as far as I know, since it wasn’t on sale and that’s what is advertised. And oh yeah — they don’t match sales prices. Eff me gently with a chainsaw, am I right? That’s a substantial price difference. I was encouraged to return with the ad. I said I would probably just go to Sports Authority but thanks anyway.

On the suggestion of the Columbia Heights Modell’s, I phoned the Benning Rd location to see if they had a particular item in-​stock. I explained what I was looking for (a men’s Washington Nationals polo in a cotton-​like material, not in a dry-​fit or material that tends to snag easily) and the lady on the phone was confused by this. I explained it again and she said she would check and «get right back» to me.
I wasn’t able to tell her what size I was looking for before she put me on hold. Unfortunately she kept me on hold for over 15 minutes before I decided to hang-​up.