Yum’s Carry Out

Craved Chinese food and decided to order here from Grub Hub. Great variety of food! Insane really. A great thing for people who have the munchies. Food arrived much faster than grubhub said it would. Order was hot and fresh, all sauces and extras already there. Great food too! Definitely satisfied my Chinese craving.
The delivery and customer service experience though? Absolutely terrible and unacceptable. I requested to be texted/​called when they got to my place so I could come meet them. I’ve never had a delivery place not do that anyway. Here’s what happened instead: In my room cleaning, I start hearing honking outside. I checked my phone, way early for the delivery and no missed calls. Surely that’s not my food? The honking intensifies and I finally get a call from an angry voice ‘Hey your food is outside!’ I say ok and go outside, no one there. Call the number back and the neighborhood kids are telling me it was them honking the whole time. Meanwhile, this guy is still honking all around my block. He finds me, I take the food, and he starts to berate me ‘I’ve been calling you over and over again! You didn’t answer!’ I inform him that I answered the only call I’d gotten and that was the angry one. Seems they wrote my number down wrong and rather than confirm it with the restaurant, decided to yell at a customer and assume it’s their fault. All I got was a mumbled sorry as he left. I’m livid that I pre tipped them on my order. That is piss poor customer service. Food is great, but you may want to tip in cash just in case you get treated like this.

This is regular folks carry-​out, as in DC regular folks. Visitors from lace curtain neighborhoods may encounter behavior and language well outside their comfort zones. Not for children or tourists from Sterling. Wannabes, strut your urban cool elsewhere.
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Ok, now that the straights have cleared out, let me say this is above average take-​out. It’s cheap, generous, and flexible. Half the orders would croak a «have it your way» franchise, but the folks here handle every customer whim with aplomb. Many neighbors like their aperitivos alfresco, so they get a refreshing bottled beverage up the street and stop into Yum’s for a large cup of ice. It’s just a quarter. Need four cigarettes? No problem. They’ll even throw in the empty box to make you look classy.
I could quibble about their General Tso’s, except it was the only one for miles around that actually uses broccoli. Mega points for that, and for making it spicy-​ish. Plus you get a choice of plain or fried rice. That they put hot mustard and duck sauce in the bag without asking still gets me misty. The mumbo sauce is popular, on top of french fries or rice. While some of the food is blah, for six bucks I’m coming back.
The street gets a little rough at night, so stick to daytimes unless you’ve got good radar.